Has anyone gotten the free upgrade to 14 from 13?

[Norris Combs]

When I purchased Pro13 a couple months ago, there was a special offer that would allow free upgrade to Pro14 when released.
Thanks,

[Mike Kujbida]

Norris, you're not alone. I bought Pro 13 with that offer too and, like you, I'm still waiting. Time for an email to Magix customer support and hope that I get a reply sooner rather than later.

[Ron Evans]

I got my email on the 23 Sept, in French though !!! All downloaded just fine.

Ron Evans

[Juris Lielpeteris]

I also receive mail with upgrade information in 23th september.

[Andy Smith]

Same here, came through on 23 sept.

[Norris Combs]

I never received any email about the free upgrade. What was in the email, a special code, or?
Thanks,

[Jo Ouwejan]

You might try and start up Vegas, make sure that you are connected to the internet and that you have the feature "Use Net Notify to stay informed about Sony product updates" enabled.

[Ron Evans]

Originally Posted by Norris Combs

I never received any email about the free upgrade. What was in the email, a special code, or?
Thanks,

You only get the free upgrade if you purchased the deal of buying Vegas 13 with a free upgrade to 14. Otherwise there will be a normal upgrade prompted when you start Vegas.

Ron Evans

[Mike Kujbida]

Originally Posted by Norris Combs

I never received any email about the free upgrade. What was in the email, a special code, or?
Thanks,

I got tired of waiting so I contacted Tech support on Tuesday Oct. 4. By Friday Oct. 7 I had an email with all the links I needed :)

[Jim Michael]

Same here. If you haven't received the email then contact support and include the confirmation code from your V13 purchase after you check your spam folder. They said the emails went out 2 weeks ago.

[Dennis Duszynski]

Mine was in my spam folder. Weird, because none of my other mail from Magix end up there.

[Mervyn Jack]

I purchased v13 on the US$199 initial offer on 21st July.
I received the V14 download link with serial numbers email on 23rd September.
Both versions are installed.
I'm still editing a project on v13 and dont want to mess with it on v14.

About to cancel Adobe Premiere CS, their recent (June/July) update/upgrade mess was the last straw.
(I'm not a full time editor and may not want to be stuck with a subscription forever)

cheers

[Norris Combs]

Originally Posted by Jo Ouwejan

You might try and start up Vegas, make sure that you are connected to the internet and that you have the feature "Use Net Notify to stay informed about Sony product updates" enabled.

How do I do this?
Thanks!

[George Dean]

Originally Posted by Norris Combs

How do I do this?
Thanks!

In Vegas Pro 13, 'Options' > 'Preferences...' > 'General' tab, then check 'Use Net Notify to stay informed about Sony product updates'. Click 'Apply', then click 'OK'.

Previous version of Sony Vegas Pro should be the same. The Magix Vegas Pro 14 should also be the same with the exception it will probably be 'Use Net Notify to stay informed about VEGAS product updates', as they changed the namespace from 'Sony' to 'VEGAS'.

Hope this helps.....