NewBlue titlers on VP14 at DVinfo.net

Edward Troxel · September 23rd, 2016, 07:32 PM

For Vegas Pro Complete and Vegas Pro Suite Complete users:
We have been made aware of some issues with the Vegas Pro 14 upgrade and our Vegas Pro Complete, Vegas Pro Suite Complete products that some users experience:

* Crash when opening Titler Pro / Express
* Crash when opening NewBlue Application Manager
* Errors activating products

We are very sorry for the inconvenience to anyone who is having problems. We've released critical updates to address these issues. Please reboot your PC and install this update for your product:

Vegas Pro Suite Complete: http://www.newbluefx.com/downloads/M...ete-160915.exe

Vegas Pro Complete: http://www.newbluefx.com/downloads/M...ete-160915.exe

If you continue experiencing any problems or are unable to reset your password, please contact us at: support@newblueinc.com.

For Titler Pro 4 Users:
We also have received reports of incompatibility with Titler Pro 4 and the Vegas Pro 14 update. We are very sorry for the inconvenience and are working to fix the problem as quickly as possible.

Ian Chapman · September 24th, 2016, 03:09 AM

Edward, I tried to install the version for vegas pro and the installer itself crashed!!!?

any advice? Any one else same?

Ian

Juris Lielpeteris · September 24th, 2016, 04:56 AM

I have an error of activating products.

Edward Troxel · September 24th, 2016, 09:11 AM

Ian, I have used both of those installers with no issues. Could you please send details to support?

Juris, please send a help request to support @ newblueinc.com

Ian Chapman · September 24th, 2016, 09:59 AM

Edward, the installer has now worked! It took a longer than 'normal' time to start the extraction, that's why I thought it was crashing. Sorry! However, even with the latest update installed, I am still experiencing crashes when I click on any of the New Blue Titler options in Vegas 14 to use them. Crashes the whole program! I have been sending the reports to the auto server.

Ian

Juris Lielpeteris · September 25th, 2016, 10:57 PM

Edward, I sent support request to NB today.

Andy Smith · October 1st, 2016, 02:18 AM

Quote:

Originally Posted by Edward Troxel

For Vegas Pro Complete and Vegas Pro Suite Complete users:
We have been made aware of some issues with the Vegas Pro 14 upgrade and our Vegas Pro Complete, Vegas Pro Suite Complete products that some users experience:

* Crash when opening Titler Pro / Express
* Crash when opening NewBlue Application Manager
* Errors activating products

We are very sorry for the inconvenience to anyone who is having problems. We've released critical updates to address these issues. Please reboot your PC and install this update for your product:

Vegas Pro Suite Complete: http://www.newbluefx.com/downloads/M...ete-160915.exe

Vegas Pro Complete: http://www.newbluefx.com/downloads/M...ete-160915.exe

If you continue experiencing any problems or are unable to reset your password, please contact us at: support@newblueinc.com.

For Titler Pro 4 Users:
We also have received reports of incompatibility with Titler Pro 4 and the Vegas Pro 14 update. We are very sorry for the inconvenience and are working to fix the problem as quickly as possible.

Edward, any progress with Titler Pro 4 and VP14 yet? Just finished trying to use titler pro express in VP14 and it is broken. First title was OK by second one froze Vegas. I had to delete both titles from the time line and use built in Vegas titles to finish the project.

Andy

Gary Bohlk · October 2nd, 2016, 06:34 AM

Yeah, I'm having problems, too. I have a licensed standalone version of NewBlue and it even went into that and changed my functionality. I figured I'd go back to VP13 to finish a project. Nope, changed all of those titles and crashed the project. All I can say is I am extremely disappointed. Here I upgraded to fix little annoying bugs and all this has done is created a disaster for my workflow. I might try to uninstall VP14 and VP13 and re-install VP13. At this point all VP 14 is doing is costing me time and money.

Edward Troxel · October 4th, 2016, 02:52 PM

We are working on new builds for all Titler products to fix the remaining issues in VEGAS Pro 14. I will post the details as soon as I have them.

Ian Whelan · November 22nd, 2016, 02:06 PM

Any idea how to get rid of the watermark with Tilter Pro Express - I've used the registration number I got with the mail but it doesn't do anything.

Adam Stanislav · November 27th, 2016, 02:56 PM

Edward, do you have a user guide for the titlers? I upgraded to Vegas Pro 14 Suite two days ago, and now am frustrated by all these plugins from BCC and NB because I cannot figure them out.

Danny Fye · December 6th, 2016, 08:12 PM

I recently retired my NVidia 580 card and am now using my Intel graphics from my Intel Core i7-4790K 4.00GHz CPU.

There are numerous reasons why I needed to do this.

I wish the Intel graphics were supported with Titler Pro. I have version 3 that I would like to use with Sony Vegas 13.

I have Vegas 14 edit now as well but I cannot afford a later version of Titler Pro.

I really do think that the Intel graphics are now advanced enough to also be supported.

Note: My Intel graphics plays the timeline videos full speed with Vegas Edit 14 while the old 580 card would not. Even with 4K videos.

Mark Owens · December 11th, 2016, 06:08 PM

Vegas is not the only program having problems with New Blue Titler 5 programs I posted this in the new blue section regarding Edius.
Has anyone else had any luck with New Blue Titler Pro 5 within your editing program. It says on their site Edius is supported but I cannot use this new version of New Blue Titler 5 in Edius 8 workgroup with the Hitfilm ignite ( Hitfilm supposed to be supported also on New Blue Site) installed as well. I used to be able to with New Blue Titler Pro 4 and still can but as soon as I install and open New Blue Titler 5 it crashes Edius,Looks like people are having problems with sony vegas as well? I might be asking for my money back if they New Blue cant fix this soon

September 23rd, 2016, 07:32 PM	#1
Edward Troxel Sponsor: JET DV Join Date: Dec 2001 Location: Southern Illinois Posts: 7,953	NewBlue titlers on VP14 For Vegas Pro Complete and Vegas Pro Suite Complete users: We have been made aware of some issues with the Vegas Pro 14 upgrade and our Vegas Pro Complete, Vegas Pro Suite Complete products that some users experience: * Crash when opening Titler Pro / Express * Crash when opening NewBlue Application Manager * Errors activating products We are very sorry for the inconvenience to anyone who is having problems. We've released critical updates to address these issues. Please reboot your PC and install this update for your product: Vegas Pro Suite Complete: http://www.newbluefx.com/downloads/M...ete-160915.exe Vegas Pro Complete: http://www.newbluefx.com/downloads/M...ete-160915.exe If you continue experiencing any problems or are unable to reset your password, please contact us at: support@newblueinc.com. For Titler Pro 4 Users: We also have received reports of incompatibility with Titler Pro 4 and the Vegas Pro 14 update. We are very sorry for the inconvenience and are working to fix the problem as quickly as possible. __________________ Edward Troxel [SCVU] JETDV Scripts/Scripting Tutorials/Excalibur/Montage Magic/Newsletters

September 24th, 2016, 03:09 AM	#2
Ian Chapman Regular Crew Join Date: Oct 2010 Location: uk manchester Posts: 60	Re: NewBlue titlers on VP14 Edward, I tried to install the version for vegas pro and the installer itself crashed!!!? any advice? Any one else same? Ian

September 24th, 2016, 04:56 AM	#3
Juris Lielpeteris Major Player Join Date: Oct 2012 Location: Riga, Latvija, EU Posts: 292	Re: NewBlue titlers on VP14 I have an error of activating products.

September 24th, 2016, 09:11 AM	#4
Edward Troxel Sponsor: JET DV Join Date: Dec 2001 Location: Southern Illinois Posts: 7,953	Re: NewBlue titlers on VP14 Ian, I have used both of those installers with no issues. Could you please send details to support? Juris, please send a help request to support @ newblueinc.com __________________ Edward Troxel [SCVU] JETDV Scripts/Scripting Tutorials/Excalibur/Montage Magic/Newsletters

September 24th, 2016, 09:59 AM	#5
Ian Chapman Regular Crew Join Date: Oct 2010 Location: uk manchester Posts: 60	Re: NewBlue titlers on VP14 Edward, the installer has now worked! It took a longer than 'normal' time to start the extraction, that's why I thought it was crashing. Sorry! However, even with the latest update installed, I am still experiencing crashes when I click on any of the New Blue Titler options in Vegas 14 to use them. Crashes the whole program! I have been sending the reports to the auto server. Ian

September 25th, 2016, 10:57 PM	#6
Juris Lielpeteris Major Player Join Date: Oct 2012 Location: Riga, Latvija, EU Posts: 292	Re: NewBlue titlers on VP14 Edward, I sent support request to NB today. Last edited by Juris Lielpeteris; September 25th, 2016 at 11:31 PM.

October 2nd, 2016, 06:34 AM	#8
Gary Bohlk New Boot Join Date: Feb 2015 Location: James City County, VA Posts: 15	Re: NewBlue titlers on VP14 Yeah, I'm having problems, too. I have a licensed standalone version of NewBlue and it even went into that and changed my functionality. I figured I'd go back to VP13 to finish a project. Nope, changed all of those titles and crashed the project. All I can say is I am extremely disappointed. Here I upgraded to fix little annoying bugs and all this has done is created a disaster for my workflow. I might try to uninstall VP14 and VP13 and re-install VP13. At this point all VP 14 is doing is costing me time and money.

October 4th, 2016, 02:52 PM	#9
Edward Troxel Sponsor: JET DV Join Date: Dec 2001 Location: Southern Illinois Posts: 7,953	Re: NewBlue titlers on VP14 We are working on new builds for all Titler products to fix the remaining issues in VEGAS Pro 14. I will post the details as soon as I have them. __________________ Edward Troxel [SCVU] JETDV Scripts/Scripting Tutorials/Excalibur/Montage Magic/Newsletters

November 22nd, 2016, 02:06 PM	#10
Ian Whelan Regular Crew Join Date: Jul 2012 Location: Wick Posts: 72	Re: NewBlue titlers on VP14 Any idea how to get rid of the watermark with Tilter Pro Express - I've used the registration number I got with the mail but it doesn't do anything.

November 27th, 2016, 02:56 PM	#11
Adam Stanislav Trustee Join Date: Oct 2009 Location: Rhinelander, WI Posts: 1,258	Re: NewBlue titlers on VP14 Edward, do you have a user guide for the titlers? I upgraded to Vegas Pro 14 Suite two days ago, and now am frustrated by all these plugins from BCC and NB because I cannot figure them out.

December 6th, 2016, 08:12 PM	#12
Danny Fye Major Player Join Date: Dec 2003 Location: Independence MO. Posts: 318	Re: NewBlue titlers on VP14 I recently retired my NVidia 580 card and am now using my Intel graphics from my Intel Core i7-4790K 4.00GHz CPU. There are numerous reasons why I needed to do this. I wish the Intel graphics were supported with Titler Pro. I have version 3 that I would like to use with Sony Vegas 13. I have Vegas 14 edit now as well but I cannot afford a later version of Titler Pro. I really do think that the Intel graphics are now advanced enough to also be supported. Note: My Intel graphics plays the timeline videos full speed with Vegas Edit 14 while the old 580 card would not. Even with 4K videos. __________________ www.dannyfye.com

December 11th, 2016, 06:08 PM	#13
Mark Owens Regular Crew Join Date: May 2012 Location: Newcastle, Australia Posts: 56	Re: NewBlue titlers on VP14 Vegas is not the only program having problems with New Blue Titler 5 programs I posted this in the new blue section regarding Edius. Has anyone else had any luck with New Blue Titler Pro 5 within your editing program. It says on their site Edius is supported but I cannot use this new version of New Blue Titler 5 in Edius 8 workgroup with the Hitfilm ignite ( Hitfilm supposed to be supported also on New Blue Site) installed as well. I used to be able to with New Blue Titler Pro 4 and still can but as soon as I install and open New Blue Titler 5 it crashes Edius,Looks like people are having problems with sony vegas as well? I might be asking for my money back if they New Blue cant fix this soon