Preview image explained? at DVinfo.net

Mike Prendergast · February 25th, 2013, 01:12 PM

Can anyone explain what is going on in my screen grab from Vegas Pro 11? I have avi files in the timeline and sometimes but not always ( i don't think i'm doing anything different) when i pause playback the preview appears as in the attached image. What is the split screen at the bottom? And in this case the preview is showing a clip on top from further down (> 1 min) the time line not where the cursor is located (00:55:35)

Gerald Webb · February 25th, 2013, 02:23 PM

Are they Cineform files?
I had this in version 11 only with Cineform. it went away with an update.
Haven't seen it since in Vegas 12.... and hope not too.

Mike Prendergast · February 25th, 2013, 02:56 PM

Yes they are Cineform avi files.

Mike Prendergast · February 25th, 2013, 06:59 PM

Quote:

Originally Posted by Gerald Webb

Are they Cineform files?
I had this in version 11 only with Cineform. it went away with an update.
Haven't seen it since in Vegas 12.... and hope not too.

Thanks for the reply and letting me know you have seen this. Do you know of any problems caused or is it just a quirky preview issue? Once I move the cursor the preview behaves as expected.

Gerald Webb · February 26th, 2013, 01:44 AM

Hey Mike,
When it happened to me it was pretty bad, I had a lot of crashes and a few cineform renders (when displaying this) would crash Vegas on re-import.
Have you upgraded everything to the newest version?
Cineform has so many advantages, First Light, HD Link etc, but there were some dark days back then with the random black frames and the above issues.
Good luck.

Mike Prendergast · February 26th, 2013, 09:07 AM

I have the latest update of Vegas Pro 11 and Cineform. Is there anything else to update? I'm using Cineform NeoScene purchased version (5.6.1.339). And not the GoPro free one.

Gerald Webb · February 26th, 2013, 02:53 PM

Only guessing, but maybe the problem is the combo of Vegas 11 and Cineform.
Maybe they never continued to troubleshoot once 12 was released.
Your options,
Re-install Vegas,
Re-install Cineform,
System restore (if you know there was a time when it wasn't happening).
File a ticket with Sony......and wait :(
File a ticket with Cineform, if in business hours Jake will normally get back to you within the hour (best customer service on the planet IMO), but I'm pretty sure I was told that the issue is on Sony's side. :(
Re-install Windows :(
And after wasting all that time the issue may not be fixed (I tried all but Windows re-install),
Upgrade to 12.
Sorry, thats all I can offer.
Good luck.

Mike Prendergast · February 26th, 2013, 03:04 PM

Gerald, Thanks for the list of options. I'll give the Vegas and Cineform re-install a try first and see how that goes.

Mike Prendergast · March 5th, 2013, 09:07 AM

Gerald, I did submit a ticket to Cineform and got a quick reply from Jake. He had not seen this problem before but said I should use the I-frames option in Cineform for conversion and that did the trick. Problem went away. I even loaded a non-I frame file into the same timeline as I-frame converted files and only the non-I frame files displayed the problem in that project. Took me a while to re-convert all my files and test this out but it appears to be a robust solution. Thanks for your help.

February 25th, 2013, 01:12 PM	#1
Mike Prendergast Regular Crew Join Date: Apr 2010 Location: Erie, CO Posts: 52	Preview image explained? Can anyone explain what is going on in my screen grab from Vegas Pro 11? I have avi files in the timeline and sometimes but not always ( i don't think i'm doing anything different) when i pause playback the preview appears as in the attached image. What is the split screen at the bottom? And in this case the preview is showing a clip on top from further down (> 1 min) the time line not where the cursor is located (00:55:35) Attached Thumbnails

February 25th, 2013, 02:23 PM	#2
Gerald Webb Trustee Join Date: Oct 2009 Location: Central Coast Australia Posts: 1,046	Re: Preview image explained? Are they Cineform files? I had this in version 11 only with Cineform. it went away with an update. Haven't seen it since in Vegas 12.... and hope not too. __________________ http://vimeo.com/livewebvideo

February 25th, 2013, 02:56 PM	#3
Mike Prendergast Regular Crew Join Date: Apr 2010 Location: Erie, CO Posts: 52	Re: Preview image explained? Yes they are Cineform avi files.

February 26th, 2013, 01:44 AM	#5
Gerald Webb Trustee Join Date: Oct 2009 Location: Central Coast Australia Posts: 1,046	Re: Preview image explained? Hey Mike, When it happened to me it was pretty bad, I had a lot of crashes and a few cineform renders (when displaying this) would crash Vegas on re-import. Have you upgraded everything to the newest version? Cineform has so many advantages, First Light, HD Link etc, but there were some dark days back then with the random black frames and the above issues. Good luck. __________________ http://vimeo.com/livewebvideo

February 26th, 2013, 09:07 AM	#6
Mike Prendergast Regular Crew Join Date: Apr 2010 Location: Erie, CO Posts: 52	Re: Preview image explained? I have the latest update of Vegas Pro 11 and Cineform. Is there anything else to update? I'm using Cineform NeoScene purchased version (5.6.1.339). And not the GoPro free one.

February 26th, 2013, 02:53 PM	#7
Gerald Webb Trustee Join Date: Oct 2009 Location: Central Coast Australia Posts: 1,046	Re: Preview image explained? Only guessing, but maybe the problem is the combo of Vegas 11 and Cineform. Maybe they never continued to troubleshoot once 12 was released. Your options, Re-install Vegas, Re-install Cineform, System restore (if you know there was a time when it wasn't happening). File a ticket with Sony......and wait :( File a ticket with Cineform, if in business hours Jake will normally get back to you within the hour (best customer service on the planet IMO), but I'm pretty sure I was told that the issue is on Sony's side. :( Re-install Windows :( And after wasting all that time the issue may not be fixed (I tried all but Windows re-install), Upgrade to 12. Sorry, thats all I can offer. Good luck. __________________ http://vimeo.com/livewebvideo

February 26th, 2013, 03:04 PM	#8
Mike Prendergast Regular Crew Join Date: Apr 2010 Location: Erie, CO Posts: 52	Re: Preview image explained? Gerald, Thanks for the list of options. I'll give the Vegas and Cineform re-install a try first and see how that goes.

March 5th, 2013, 09:07 AM	#9
Mike Prendergast Regular Crew Join Date: Apr 2010 Location: Erie, CO Posts: 52	Re: Preview image explained? Gerald, I did submit a ticket to Cineform and got a quick reply from Jake. He had not seen this problem before but said I should use the I-frames option in Cineform for conversion and that did the trick. Problem went away. I even loaded a non-I frame file into the same timeline as I-frame converted files and only the non-I frame files displayed the problem in that project. Took me a while to re-convert all my files and test this out but it appears to be a robust solution. Thanks for your help.