Vegas V11 Crashes at DVinfo.net

Duane Adam · November 30th, 2011, 08:07 PM

Bought the upgrade today and it wont open on any of my computers (error message is Vegas has stopped working). V10 and before worked fine. Tried on Windows 7 (32/64 bit) and Vista- same problem. Anyone else experiencing this?

Jeff Harper · November 30th, 2011, 09:21 PM

Initially I couldn't install it, it was very strange, than I realized I was mistakenly trying to install the 32 bit version on win 7 64bit. I know full well that Vegas 11 32 should work perfectly fine on Win 7 64bit, but still it would not install. It was just as well, cause I didn't want 32bit version anyway.

Once I downloaded and installed Vegas 11 64bit, it worked, but not very well. I reformatted my OS drive and reinstalled Win 7, then all was fine when I installed vegas 11 64 without issues.

Bottom line, try a clean install of Windows if your problems persist. Good luck.

Leslie Wand · November 30th, 2011, 09:30 PM

you are installing as admin?

Duane Adam · December 1st, 2011, 10:02 AM

Looks like the culprit were my three favorite (and expensive) audio plugins. I removed them from the VST/Native plugin file and the program opens. The frustrating part is these are Sony (Oxford) effects. They have always worked in previous versions, and I have used and needed them in every project I've done. Now I have to figure out how to make them work in 11 or go back to V10.

I should add only the 64 bit version opens. The 32 bit still crashes at "creating file I/O manager".

Jeff Harper · December 1st, 2011, 11:07 AM

Bummer, hope you find a way to make your plugins work.

Duane Adam · December 1st, 2011, 11:23 AM

Thanks Jeff. Got the 32 bit version to open by removing all previous versions except 10.

Duane Adam · December 1st, 2011, 12:52 PM

Sonnox (Sony Oxford) replied almost immediately that they've had other complaints. Here's the message:
___________________________________________________

Dear Duane

Many thanks for contacting Sonnox Support.

I am sorry that your Oxford plug-ins are causing issues in Sony Vegas. We have very recently been made aware of some issues in the latest versions of Sony software, including Vegas, which we will investigate. As soon as I have any news, or can offer a workaround, I will contact you immediately.

Please accept my apologies for the inconvenience whilst we investigate what has changed.

Kind regards

Nick

November 30th, 2011, 08:07 PM	#1
Duane Adam Major Player Join Date: Dec 2006 Location: Gilroy, CA Posts: 398	Vegas V11 Crashes Bought the upgrade today and it wont open on any of my computers (error message is Vegas has stopped working). V10 and before worked fine. Tried on Windows 7 (32/64 bit) and Vista- same problem. Anyone else experiencing this?

November 30th, 2011, 09:21 PM	#2
Jeff Harper Inner Circle Join Date: Jun 2005 Location: Cincinnati, OH Posts: 8,425	Re: Vegas V11 Crashes Initially I couldn't install it, it was very strange, than I realized I was mistakenly trying to install the 32 bit version on win 7 64bit. I know full well that Vegas 11 32 should work perfectly fine on Win 7 64bit, but still it would not install. It was just as well, cause I didn't want 32bit version anyway. Once I downloaded and installed Vegas 11 64bit, it worked, but not very well. I reformatted my OS drive and reinstalled Win 7, then all was fine when I installed vegas 11 64 without issues. Bottom line, try a clean install of Windows if your problems persist. Good luck. __________________ "The horror of what I saw on the timeline cannot be described."

November 30th, 2011, 09:30 PM	#3
Leslie Wand Trustee Join Date: Mar 2004 Location: upper hunter, australia Posts: 1,410	Re: Vegas V11 Crashes you are installing as admin? __________________ www.lesliewand.com.au

December 1st, 2011, 10:02 AM	#4
Duane Adam Major Player Join Date: Dec 2006 Location: Gilroy, CA Posts: 398	Re: Vegas V11 Crashes Looks like the culprit were my three favorite (and expensive) audio plugins. I removed them from the VST/Native plugin file and the program opens. The frustrating part is these are Sony (Oxford) effects. They have always worked in previous versions, and I have used and needed them in every project I've done. Now I have to figure out how to make them work in 11 or go back to V10. I should add only the 64 bit version opens. The 32 bit still crashes at "creating file I/O manager".

December 1st, 2011, 11:07 AM	#5
Jeff Harper Inner Circle Join Date: Jun 2005 Location: Cincinnati, OH Posts: 8,425	Re: Vegas V11 Crashes Bummer, hope you find a way to make your plugins work. __________________ "The horror of what I saw on the timeline cannot be described."

December 1st, 2011, 11:23 AM	#6
Duane Adam Major Player Join Date: Dec 2006 Location: Gilroy, CA Posts: 398	Re: Vegas V11 Crashes Thanks Jeff. Got the 32 bit version to open by removing all previous versions except 10.

December 1st, 2011, 12:52 PM	#7
Duane Adam Major Player Join Date: Dec 2006 Location: Gilroy, CA Posts: 398	Re: Vegas V11 Crashes Sonnox (Sony Oxford) replied almost immediately that they've had other complaints. Here's the message: ___________________________________________________ Dear Duane Many thanks for contacting Sonnox Support. I am sorry that your Oxford plug-ins are causing issues in Sony Vegas. We have very recently been made aware of some issues in the latest versions of Sony software, including Vegas, which we will investigate. As soon as I have any news, or can offer a workaround, I will contact you immediately. Please accept my apologies for the inconvenience whilst we investigate what has changed. Kind regards Nick