Stuck at the registration window at DVinfo.net

Jim Lafferty · April 21st, 2004, 02:19 PM

...and no hope of running the 5.0a trial :L

I had the trial running until today when I tried network rendering. The network render app ran into an error and had to close...

So I figured to be safe I'd reinstall Net 1.1, then reinstall the trial. Now, I can't get past the registration page -- I click through with my info, Vegas registers, and I'm sent to the "buy now" window. When I click close, nothing further happens.

Launching the trial again spits me right back out to the registration window. Rinse. Repeat.

Bleh.

Help?

Edward Troxel · April 21st, 2004, 02:48 PM

I think you're really going to need to contact tech support about that problem. Out of curiosity, why reinstall .NET???

Jim Lafferty · April 21st, 2004, 03:45 PM

Just to be certain that it wasn't the problem. Just went through deinstalling and reinstalling both with restarts in between. No dice :L

- jim

Rob Lohman · April 22nd, 2004, 01:47 AM

Jim: I think you need to register your trial version to get a trial
key... didn't have any time to really look at Vegas 5 yet myself.

Jim Lafferty · April 22nd, 2004, 06:31 PM

Rob and Ed: thanks for the responses, but, afxter having called Sony support and being on hol for all of thirty seconds, I spoke with Ted today. He informed me that the trial can only be installed on a specific machine once?!?!

So, I'm SOL unless I want to buy the full version.

- jim

Rob Lohman · April 23rd, 2004, 05:17 AM

Once? What does that mean? The trial of 5 is just out. How can
you've had it before or something. Or does that mean if you
had/have 4 installed you can't try the demo of 5? I'll see if I can
get the trial/demo running this weekend here..

Edward Troxel · April 23rd, 2004, 05:22 AM

<<<-- Originally posted by Rob Lohman : Once? What does that mean? The trial of 5 is just out. How can
you've had it before or something. Or does that mean if you
had/have 4 installed you can't try the demo of 5? I'll see if I can
get the trial/demo running this weekend here.. -->>>

No, it means he installed the trial, had problems, uninstalled the trial, reinstalled the trial, and then it wouldn't work because it had already been installed before.

Joe Carney · April 23rd, 2004, 06:43 AM

check and clean out the registry. Then see if there are any files in system32 directory that need to be removed. Anything can be gotten around.

Jim Lafferty · April 23rd, 2004, 08:15 AM

...unless in order to run the trial you dial out and register it, and so when you re-install, your registration info on Sony's side disallows a new install.

Not 100% sure this is how it works but...if I wanted to keep someone from reinstalling an app I'd keep an IP and user/machine info on record and then send an alternate, "incomplete" return when they dialed into my server the second time.

Based on my limited toying with the registry -- looking for anything "vegas 5" related and deleting it, as well as the comments from the tech rep that I'd "have to try it on another machine" -- I'm figuring the above is right.

Don't care enough to find out otherwise. I've got until May 31st for the discount price.

- jim

Peter Jefferson · April 23rd, 2004, 09:16 PM

more likely the reg is being sent to Sony.
Vegas (since v3) sends out the reg info via teh net.
this info is used in sonys databases to verify pirated copies etc etc like most companies.

If it triggers that a reg code has already been used, it wont allow the app to load/run/install (depends)

quite common piracy prevention technique

one thing u might be able to do is make sure V5 doesnt connect to the net by using a firewall like Sygate

Rob Lohman · April 24th, 2004, 04:17 AM

It just needs a key to run. Simple as that. Without the key it won't
run. Not as a trial and not as a full version.

I do think the trial/demo for version 4 was better done (if I
remember correctly).

Jim Lafferty · April 24th, 2004, 10:37 AM

Exactly. I don't see how people keep insisting that a firewall will solve the problem -- Vegas needs to connect with Sony in order to complete the install and run. Blocking Vegas will not allow it to complete installation, and no amount of clicking will get you there.

- jim

Peter Jefferson · April 24th, 2004, 11:21 AM

so what your sayin is that vegas 5 wont run without an interenet connection..

thats prety silly, as i have 3 machines.. 1 whch has net access, and another (my main editing box) which isnt conencted to the net for security purposes...

Edward Troxel · April 24th, 2004, 11:29 AM

Vegas has always had an option to "Register from another machine". Perhaps the demo does as well (I don't know as I haven't tried to install the demo).

Rob Lohman · April 24th, 2004, 12:44 PM

Demo has that option as well, Edward. It writes out an HTML
file you can then copy to an internet connected machine to get
you going.

April 21st, 2004, 02:19 PM	#1
Jim Lafferty Major Player Join Date: Dec 2003 Location: Brooklyn, NY Posts: 636	Stuck at the registration window ...and no hope of running the 5.0a trial :L I had the trial running until today when I tried network rendering. The network render app ran into an error and had to close... So I figured to be safe I'd reinstall Net 1.1, then reinstall the trial. Now, I can't get past the registration page -- I click through with my info, Vegas registers, and I'm sent to the "buy now" window. When I click close, nothing further happens. Launching the trial again spits me right back out to the registration window. Rinse. Repeat. Bleh. Help? __________________ Realism, anyway, is never exactly the same as reality, and in the cinema it is of necessity faked. -- J-L G

April 21st, 2004, 03:45 PM	#3
Jim Lafferty Major Player Join Date: Dec 2003 Location: Brooklyn, NY Posts: 636	Just to be certain that it wasn't the problem. Just went through deinstalling and reinstalling both with restarts in between. No dice :L - jim __________________ Realism, anyway, is never exactly the same as reality, and in the cinema it is of necessity faked. -- J-L G

April 22nd, 2004, 01:47 AM	#4
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	Jim: I think you need to register your trial version to get a trial key... didn't have any time to really look at Vegas 5 yet myself. __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

April 22nd, 2004, 06:31 PM	#5
Jim Lafferty Major Player Join Date: Dec 2003 Location: Brooklyn, NY Posts: 636	Rob and Ed: thanks for the responses, but, afxter having called Sony support and being on hol for all of thirty seconds, I spoke with Ted today. He informed me that the trial can only be installed on a specific machine once?!?! So, I'm SOL unless I want to buy the full version. - jim __________________ Realism, anyway, is never exactly the same as reality, and in the cinema it is of necessity faked. -- J-L G

April 23rd, 2004, 05:17 AM	#6
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	Once? What does that mean? The trial of 5 is just out. How can you've had it before or something. Or does that mean if you had/have 4 installed you can't try the demo of 5? I'll see if I can get the trial/demo running this weekend here.. __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

April 21st, 2004, 02:48 PM	#2
Edward Troxel Sponsor: JET DV Join Date: Dec 2001 Location: Southern Illinois Posts: 7,953	I think you're really going to need to contact tech support about that problem. Out of curiosity, why reinstall .NET???

April 23rd, 2004, 05:22 AM	#7
Edward Troxel Sponsor: JET DV Join Date: Dec 2001 Location: Southern Illinois Posts: 7,953	<<<-- Originally posted by Rob Lohman : Once? What does that mean? The trial of 5 is just out. How can you've had it before or something. Or does that mean if you had/have 4 installed you can't try the demo of 5? I'll see if I can get the trial/demo running this weekend here.. -->>> No, it means he installed the trial, had problems, uninstalled the trial, reinstalled the trial, and then it wouldn't work because it had already been installed before.

April 23rd, 2004, 06:43 AM	#8
Joe Carney Inner Circle Join Date: Jul 2002 Location: Centreville Va Posts: 1,828	check and clean out the registry. Then see if there are any files in system32 directory that need to be removed. Anything can be gotten around.

April 23rd, 2004, 08:15 AM	#9
Jim Lafferty Major Player Join Date: Dec 2003 Location: Brooklyn, NY Posts: 636	...unless in order to run the trial you dial out and register it, and so when you re-install, your registration info on Sony's side disallows a new install. Not 100% sure this is how it works but...if I wanted to keep someone from reinstalling an app I'd keep an IP and user/machine info on record and then send an alternate, "incomplete" return when they dialed into my server the second time. Based on my limited toying with the registry -- looking for anything "vegas 5" related and deleting it, as well as the comments from the tech rep that I'd "have to try it on another machine" -- I'm figuring the above is right. Don't care enough to find out otherwise. I've got until May 31st for the discount price. - jim __________________ Realism, anyway, is never exactly the same as reality, and in the cinema it is of necessity faked. -- J-L G

April 23rd, 2004, 09:16 PM	#10
Peter Jefferson Inner Circle Join Date: Apr 2003 Location: Aus Posts: 3,884	more likely the reg is being sent to Sony. Vegas (since v3) sends out the reg info via teh net. this info is used in sonys databases to verify pirated copies etc etc like most companies. If it triggers that a reg code has already been used, it wont allow the app to load/run/install (depends) quite common piracy prevention technique one thing u might be able to do is make sure V5 doesnt connect to the net by using a firewall like Sygate

April 24th, 2004, 04:17 AM	#11
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	It just needs a key to run. Simple as that. Without the key it won't run. Not as a trial and not as a full version. I do think the trial/demo for version 4 was better done (if I remember correctly). __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

April 24th, 2004, 10:37 AM	#12
Jim Lafferty Major Player Join Date: Dec 2003 Location: Brooklyn, NY Posts: 636	Exactly. I don't see how people keep insisting that a firewall will solve the problem -- Vegas needs to connect with Sony in order to complete the install and run. Blocking Vegas will not allow it to complete installation, and no amount of clicking will get you there. - jim __________________ Realism, anyway, is never exactly the same as reality, and in the cinema it is of necessity faked. -- J-L G

April 24th, 2004, 11:21 AM	#13
Peter Jefferson Inner Circle Join Date: Apr 2003 Location: Aus Posts: 3,884	so what your sayin is that vegas 5 wont run without an interenet connection.. thats prety silly, as i have 3 machines.. 1 whch has net access, and another (my main editing box) which isnt conencted to the net for security purposes...

April 24th, 2004, 11:29 AM	#14
Edward Troxel Sponsor: JET DV Join Date: Dec 2001 Location: Southern Illinois Posts: 7,953	Vegas has always had an option to "Register from another machine". Perhaps the demo does as well (I don't know as I haven't tried to install the demo).

April 24th, 2004, 12:44 PM	#15
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	Demo has that option as well, Edward. It writes out an HTML file you can then copy to an internet connected machine to get you going. __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors