Anyone received their Vegas 9 upgrade? at DVinfo.net

Yang Wen · May 18th, 2009, 07:36 PM

Recently ordered Vegas 8 from the videoguys.com which promised to include a free upgrade to Vegas 9. Apparently, I'm suppose to contact Sony Vegas Tech support for the download link to Vegas 9.. Emailed them my invoice and request for upgrade to 9.. Never heard back from Sony tech support. Did anyone else have success with this?

Edward Troxel · May 19th, 2009, 06:32 AM

You can download it directly from Sony (the links have been posted here several times). However, you really need to contact Sony Customer Service and do what they request to get a serial number for the new version. Make sure you contact Customer Service instead of Tech Support.

Yang Wen · May 19th, 2009, 07:02 AM

Hi Edward, what do you mean the link has been posted here several times? Isn't that just the link to download the trial version of 9 from Sony's website? I contacted Customer Service but they told me this is something that is handled by tech support.

My only concern is missing out on the ver 9 upgrade if I wait. I don't want to upgrade to 9 as of right now due to incompatibility with Cineform. I just want to get a hold of the serial # and upgrade to 9 after they come out with fixes for all of the issues.

Edward Troxel · May 19th, 2009, 07:10 AM

That's the same link you would use. When you install the trial, upon running it the first time you're given options of entering the serial number to fully unlock it or continue to run in trial mode. As I said, CALL Customer Service - Tech Support is not the correct avenue.

Paul Kepen · May 21st, 2009, 06:23 AM

Are there any upgrade specials for owners of Vegas 8 pro?
thanks - PK

Also are the new features worth the cost of upgrading?

Edward Troxel · May 21st, 2009, 07:05 AM

Here's the promo link:

Sony Creative Software - Vegas Pro 9 - Limited-Time Offers

Paul Kepen · May 21st, 2009, 08:03 AM

Thanks Edward. Seems a rather expensive upgrade at $249. My last upgrade from V7 to V8 was $99.

Edward Troxel · May 21st, 2009, 08:13 AM

as you go through the process (and enter your current serial number), the price should be reduced by another $50. Not sure when that deal ends.

Mike Kujbida · May 21st, 2009, 08:21 AM

Paul, the $249 is for the boxed version while the download version is $235.
Both prices are before the introductory $50 discount (ends on June 30) which is applied part way through the order process.

May 18th, 2009, 07:36 PM	#1
Yang Wen Major Player Join Date: May 2003 Location: Chicago, IL Posts: 991	Anyone received their Vegas 9 upgrade? Recently ordered Vegas 8 from the videoguys.com which promised to include a free upgrade to Vegas 9. Apparently, I'm suppose to contact Sony Vegas Tech support for the download link to Vegas 9.. Emailed them my invoice and request for upgrade to 9.. Never heard back from Sony tech support. Did anyone else have success with this?

May 19th, 2009, 06:32 AM	#2
Edward Troxel Sponsor: JET DV Join Date: Dec 2001 Location: Southern Illinois Posts: 7,953	You can download it directly from Sony (the links have been posted here several times). However, you really need to contact Sony Customer Service and do what they request to get a serial number for the new version. Make sure you contact Customer Service instead of Tech Support. __________________ Edward Troxel [SCVU] JETDV Scripts/Scripting Tutorials/Excalibur/Montage Magic/Newsletters

May 19th, 2009, 07:10 AM	#4
Edward Troxel Sponsor: JET DV Join Date: Dec 2001 Location: Southern Illinois Posts: 7,953	That's the same link you would use. When you install the trial, upon running it the first time you're given options of entering the serial number to fully unlock it or continue to run in trial mode. As I said, CALL Customer Service - Tech Support is not the correct avenue. __________________ Edward Troxel [SCVU] JETDV Scripts/Scripting Tutorials/Excalibur/Montage Magic/Newsletters

May 21st, 2009, 06:23 AM	#5
Paul Kepen Major Player Join Date: Dec 2004 Location: Minneapolis Minnesota Posts: 347	Upgrade Pricing? Are there any upgrade specials for owners of Vegas 8 pro? thanks - PK Also are the new features worth the cost of upgrading?

May 21st, 2009, 07:05 AM	#6
Edward Troxel Sponsor: JET DV Join Date: Dec 2001 Location: Southern Illinois Posts: 7,953	Here's the promo link: Sony Creative Software - Vegas Pro 9 - Limited-Time Offers __________________ Edward Troxel [SCVU] JETDV Scripts/Scripting Tutorials/Excalibur/Montage Magic/Newsletters

May 19th, 2009, 07:02 AM	#3
Yang Wen Major Player Join Date: May 2003 Location: Chicago, IL Posts: 991	Hi Edward, what do you mean the link has been posted here several times? Isn't that just the link to download the trial version of 9 from Sony's website? I contacted Customer Service but they told me this is something that is handled by tech support. My only concern is missing out on the ver 9 upgrade if I wait. I don't want to upgrade to 9 as of right now due to incompatibility with Cineform. I just want to get a hold of the serial # and upgrade to 9 after they come out with fixes for all of the issues.

May 21st, 2009, 08:03 AM	#7
Paul Kepen Major Player Join Date: Dec 2004 Location: Minneapolis Minnesota Posts: 347	Thanks Edward. Seems a rather expensive upgrade at $249. My last upgrade from V7 to V8 was $99.

May 21st, 2009, 08:13 AM	#8
Edward Troxel Sponsor: JET DV Join Date: Dec 2001 Location: Southern Illinois Posts: 7,953	as you go through the process (and enter your current serial number), the price should be reduced by another $50. Not sure when that deal ends. __________________ Edward Troxel [SCVU] JETDV Scripts/Scripting Tutorials/Excalibur/Montage Magic/Newsletters

May 21st, 2009, 08:21 AM	#9
Mike Kujbida Inner Circle Join Date: May 2005 Location: Windsor, ON Canada Posts: 2,770	Paul, the $249 is for the boxed version while the download version is $235. Both prices are before the introductory $50 discount (ends on June 30) which is applied part way through the order process.