MXF-Files and markers in Trimmer

[Florian von Westerholt]

Can anyone check this problem?

In Vegas 8.0b its still impossible to save markers in trimmer by working with MXF-files imported from Sony EX 1?
This bug should be solved with the actual version, a quote from release note:

2.0 What’s New
Notable fixes/changes in version 8.0b
- Fixed an issue with saving markers to MXF files from the Trimmer window.

No chance at all.

In german forum they tried it with same results.

Just asking sony-support, the helpless answer:

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Thank you for contacting Sony Creative Software. Please follow these instructions, making sure to pay close attention when working in the registry and when ending processes. Performing these steps will result in all presets and transitions you may have saved being wiped clean, so you will want to back these up beforehand using our Preset Manager program. This is available free of charge from our website at http://www.sonycreativesoftware.com/...p2.asp?DID=469

First, safely disconnect any any external USB or Firewire devices like hard-drives or dongles.

Please go to Start > Control Panel and open the Add/Remove Programs control panel. (In Windows Vista, click Start and then type "Programs and Features" in the Start Search box. In the Programs list, click Programs and Features).

Remove anything with a name containing Sony ACID, Sony Sound Forge, Sony Vegas, Sony DVD Architect, Sony CD Architect or Sony Media Manager, as well as any other Sony Creative Software programs.

Also, remove the Microsoft SQL Server Desktop Engine, any Microsoft .NET Framework versions, and the Microsoft C++ 2005 Redistributable software if it is listed.

Close the Control Panel and go to My Computer. Open the C:\ drive and open the Program Files folder. In this folder, if you see the Sony Setup folder, please delete the entire folder along with any of its contents.

If you have a Sony folder remaining in Program Files, please open this as well. If there are any folders corresponding to a Sony Creative Software or Sony Media Software program, such as ACID, Vegas, DVD Architect, Media Manager, Shared Plug-Ins, or any of our software you may have installed, please remove these folders. If these are the only folders in C:\Program Files\Sony, please remove the enitre Sony Folder.

Disable everything under Services and Startup in the System Configuration Utility. Do this by going to Start > Run, then type MSCONFIG (in Windows Vista, click Start and then type MSCONFIG in the Start Search box). Click the Services tab, checkmark Hide All Microsoft Services. Now click Disable All and Apply. Now click the Startup tab and click Disable All. Click Apply and Close. Choose to restart the computer.

Once again, go to Start > Run and type REGEDIT. This will take you into the Registry Editor.

**Before making changes to your registry, we advise that you save a backup. If you are unfamiliar with this operation you may want to contact your IT personal or take a look at this article: http://support.microsoft.com/kb/322756 - How to back up and restore the registry in Windows XP and Windows Vista**

Locate the following keys and delete them:

HKEY_CURRENT_USER\Software\Sonic Foundry
HKEY_CURRENT_USER\Software\Sony Media Software
HKEY_CURRENT_USER\Software\Sony Creative Software

HKEY_LOCAL_MACHINE\SOFTWARE\Sonic Foundry
HKEY_LOCAL_MACHINE\SOFTWARE\Sony Media Software
HKEY_LOCAL_MACHINE\SOFTWARE\Sony Creative Software

Now download the latest update for your software. You can find the latest update for any program at http://www.sonycreativesoftware.com/updates
When this has finished downloading, please install the software directly from these downloaded updates and not from any previous updates or discs you may have.

When finished with all reinstallation, please restart your computer. When your computer has restarted, your software will have a complete clean installation. If your software still does not work correctly at this point, it is possible that this problem is related to your system and it might be above our ability to assist. In this situation, we would recommend contacting the computer manufacturer or distributor for further support.

If you still have a follow-up question on this particular incident, please feel free to update it. If you have a completely different question, please create a new incident.

Sincerely,