Audio drop out at DVinfo.net

Rick Johnston · March 29th, 2008, 03:20 PM

I've completed my hunting doco and had copies professionally replicated but have a problem.The dvd plays fine in most players but in some it has sound drop outs in the same place.Ive sold over 700 copies and am only getting the trouble with a few customers.I burnt a copy off my computer at a slower burn speed (thinking that might help)and sent it to a guy who had the problem but he's just replied that it is still the same.I can take one of the problem dvds and play it in a different player an it is fine.How can this be????
Any help would be appreciated.Thanks Rick

Perrone Ford · March 29th, 2008, 03:26 PM

What do the waveforms look like on the timeline at those trouble spots? If it's good on the timeline, then that's not where your problem is. And if the same disks play just fine in different players, I'd say you're safe all the out to the master. Beyond that, I just don't know.

Mike Kujbida · March 29th, 2008, 05:34 PM

My guess is that they're using a really cheap (i.e. piece of junk) DVD player.
I've seen some on sale lately for as low as $20.
You get what you pay for :-(

Rick Johnston · March 29th, 2008, 06:43 PM

the wave forms seem fine on the time line and it plays without problem on most dvd players.Its just very frustrating when someone purchases one of my dvds and has a problem with it.

March 29th, 2008, 03:20 PM	#1
Rick Johnston New Boot Join Date: Feb 2007 Location: Woomelang Australia Posts: 14	Audio drop out I've completed my hunting doco and had copies professionally replicated but have a problem.The dvd plays fine in most players but in some it has sound drop outs in the same place.Ive sold over 700 copies and am only getting the trouble with a few customers.I burnt a copy off my computer at a slower burn speed (thinking that might help)and sent it to a guy who had the problem but he's just replied that it is still the same.I can take one of the problem dvds and play it in a different player an it is fine.How can this be???? Any help would be appreciated.Thanks Rick

March 29th, 2008, 03:26 PM	#2
Perrone Ford Inner Circle Join Date: Nov 2006 Location: Tallahassee, FL Posts: 4,100	What do the waveforms look like on the timeline at those trouble spots? If it's good on the timeline, then that's not where your problem is. And if the same disks play just fine in different players, I'd say you're safe all the out to the master. Beyond that, I just don't know.

March 29th, 2008, 05:34 PM	#3
Mike Kujbida Inner Circle Join Date: May 2005 Location: Windsor, ON Canada Posts: 2,770	My guess is that they're using a really cheap (i.e. piece of junk) DVD player. I've seen some on sale lately for as low as $20. You get what you pay for :-(

March 29th, 2008, 06:43 PM	#4
Rick Johnston New Boot Join Date: Feb 2007 Location: Woomelang Australia Posts: 14	the wave forms seem fine on the time line and it plays without problem on most dvd players.Its just very frustrating when someone purchases one of my dvds and has a problem with it.