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Old August 30th, 2007, 08:16 PM   #1
HDV Cinema
 
Join Date: Feb 2003
Location: Las Vegas
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Serial Numbers?

Running 7d on my old PC. 7d has been registered.

Decided to upgrade to 7e. Since I now use my Mac Book Pro for PC applications, I download 7e to it rather than my PC.

My 7d Serial Number won't work on 7e. During install, it claims the SR# is not valid! Is there some difference between d and e that requires a different number?

Sony sent me different SR number for 7d awhile back. (Can't remember why.) This one is accepted as valid, but is rejected during registration "as not in the database." This is odd as Sony sent it to me.

Is there some magic like unregistering Vegas before moving it to a new computer?
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Old August 30th, 2007, 10:43 PM   #2
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My friend has the same problem with 6.0a.
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Old August 30th, 2007, 11:41 PM   #3
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Steve,

Your answer is that Sony software generates a unique computer ID for any computer that it's software is installed on. The software during install will poll various components within your system to generate a unique computer ID. It is the combination of this unique ID and a valid serial number that will unlock and complete the installation of Vegas. Even changing hardware elements within an existing computer with a valid version of Vegas installed may cause a failed re-install if necessary because the unique computer ID will change based on the new hardware.

What does all this mean? Well....you have a working and valid version of the software on your PC and now you want to use vegas on your laptop. Sony allows the license of it's software to reside on a single desktop computer and a single portable without having to purchase another copy. So what you need to do is contact Sony and mention that this is your case and that you will need to generate a second unique computer ID and a valid serial number to make Vegas also work on your portable.

I ran into this a few years back with version 4.0 when I changed my system and did a fresh install of my OS. I called Sony support for Vegas and they quickly set me up with the new serial number I needed to complete my installation of Vegas.

If this is still the case for version 7.0 then that is your answer.

Hope that helps.
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Old August 31st, 2007, 02:40 AM   #4
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Location: Las Vegas
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Thank you. I'll call Sony on Friday.
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