Blu Ray Authoring + OSX 10.9 Mavericks

[Julian Hall]

I posted this in the Blu-Ray forum but it's been 2 weeks almost with no reply. I have clients asking for blu-ray copies of their videos and for the life of me can't figure it out!

"Please insert recordable disc" is the theme of this problem.

I bought a Samsung SE-506BB blu-ray burner that just doesn't want to write blu-rays for me. I've tried Verbatim BD-R's and Maxell BD-R's with no luck. I use Adobe Encore CS6 to build everything and when I put in the disc before burning, it pops out and reads "Please insert recordable disc". I've tried every disc in the spindle thinking that maybe a few were duds. Nope.

I also have tried building a disk image (iso file) first and still no go. I've purchased Roxio Toast 11 and the Blu-Ray plugin, same thing, "Please insert recordable disc".

I'm regretting upgrading my OS to Mavericks. I think this is the problem but I wanted to know if anyone has seen this before or has the same model burner and is successfully making blu-rays.

Any advice would be greatly appreciated!

Thank you!

Julian

[Chris Harding]

Hi Julian

Certainly sounds like a bad burner to me. The firmware in the burner or it's drivers would handle the error system not your software so the fault seems like it's in the drive itself.

Now this might sound like a stupid question but being a new drive and the fact that you have never created any disks yet are you sure that it didn't ship with any protective packing inside the disk slot or some sort of shipping bracket either which need to be removed before use. The drive will not read any disks so the problem is in the drive....check carefully for packing left inside first though??

Chris

[James Hobert]

I have found the Adobe forums to be a GREAT way to get things figured out quickly. Here's the link to Encore's forum. It might be your burner, it might be a Mavericks issue. I don't know, but we use Encore CS6 to burn blurays all the time using a basic burner from MacSales.com Works great. Good luck!

Adobe Community: Forum: Encore

[Arthur Gannis]

I have been told by many that use Macs that there are few BluRay burners that are compatible with Macs. The Pioneer and the LG ones seem to be the best ones. I have 4 of the the external LG model BE14 ones using USB and I never got a disc that did not burn properly. The LG's seem to have no issues whatsoever. They also make the internal SATA ones for less money. I use Toast 11 with BR plugin.

[Harry Christensen]

I use an LG internal burner on my Mac Pro. I have no problems burning BluRay disks in Toast or using Final Cut X. I have done both ways, share and Compressor. I would suspect the issue is in your software not recognizing your burner.

[Julian Hall]

Thank you for all of your comments! I'll take the drive back and see if another brand will work.

Chris, thanks for your suggestions about the packaging. I should have mentioned that I've been able to burn DVD-R's and it has been able to read DVD's, just no luck with the blu-rays!

[Julian Hall]

Just wanted to follow up and let all of you who offered your helpful comments that you were correct and that the drive was a lemon. I bought a Pioneer model and it worked right out of box.

Thank you again for taking the time to write and all the best for a successful wedding season!

[Arthur Gannis]

You are welcome.
Pioneer drives always seemed to work without a hitch for Macs. I always had trouble with other brands in burning discs and for some reason Pioneer seems to work well. I have the LG BluRay as they also are Mac friendly and the reason I got the LG BE15's is that they support the M Disc ( millenia disc) for archival longevity.

[Jeff Harper]

Pioneer are my favorites for PC. I've used Sony with some luck. Never cared for LG. Never an issue with a Pioneer, knock on wood.