No more wedding videos!

[Jeff Harper]

Glen, what Brandon is missing is the spirit of what the bride wants. This is a feeling thing, not a logical thing. Being able to convey through video the personality of the bride as she wants to be seen cannot be taught.

Just because a video is technically decent does not mean the customer will like it. Simple tweaks would fix the video, and made the customer very happy. Now she'll end up paying editing charges for a video that may only make her a tiny bit happier, because Brandon is approaching an emotional situation from an logical point of view. It seems to me to be a classic male/female miscommunication issue.

I've been through it, so I understand. When you are busy and backed up, you want the customer to like it the way it's presented, because you want to be done with it so you can move on. Unfortunately the customer is not concerned about that. Instead, they want a video that conveys their personality as they see themselves, or as they wish they were.

[Nate Haustein]

+1 Jeff

We all hate doing revisions, but when it the client from a negative situatuon to a positive one, sometimes they're worth it. I wouldn't get in the habit if delivering products your clients don't like. If that takes additional editing hours or not, is your own decision.