GoPro in a Church -- First Attempt

Katie Fasel · May 24th, 2013, 07:13 AM

Sorry to revive this old thread, but I have an update on this, and wanted to share in case anyone else is experiencing the same problems with their GoPro.

We had purchased ours last August, but never really gave it a good go until I the wedding I posted this original still from. Well, giving it the benefit of the doubt, I attempted two more weddings with it, one inside, and one outdoors, and even the outdoor one looked AWFUL! so I wrote GoPro and attached some sample clips for them, and the service tech helping me immediately responded that he would begin the process of getting an RMA and a new camera for us.

The camera was over compensating with the ISO, even when it didn't need to be...sounded like that's been a common problem, and he knew it immediately when he saw our footage.

Anyway, I was just glad I asked, I was thinking maybe my expectations were just too high, but turns out I'm not crazy after all :-)

Just wanted to share, if you're having similar problems, contact GoPro!!

Long Truong · May 24th, 2013, 09:48 PM

That's awesome news! Thanks for sharing Katie!

Did you receive your new unit yet? If so, let us know if the footage looks any better now.

May 24th, 2013, 07:13 AM	#31
Katie Fasel Major Player Join Date: May 2011 Location: Grand Rapids, MI Posts: 236	Re: GoPro in a Church -- First Attempt Sorry to revive this old thread, but I have an update on this, and wanted to share in case anyone else is experiencing the same problems with their GoPro. We had purchased ours last August, but never really gave it a good go until I the wedding I posted this original still from. Well, giving it the benefit of the doubt, I attempted two more weddings with it, one inside, and one outdoors, and even the outdoor one looked AWFUL! so I wrote GoPro and attached some sample clips for them, and the service tech helping me immediately responded that he would begin the process of getting an RMA and a new camera for us. The camera was over compensating with the ISO, even when it didn't need to be...sounded like that's been a common problem, and he knew it immediately when he saw our footage. Anyway, I was just glad I asked, I was thinking maybe my expectations were just too high, but turns out I'm not crazy after all :-) Just wanted to share, if you're having similar problems, contact GoPro!!

May 24th, 2013, 09:48 PM	#32
Long Truong Regular Crew Join Date: Sep 2011 Location: Toronto & Montreal Posts: 188	Re: GoPro in a Church -- First Attempt That's awesome news! Thanks for sharing Katie! Did you receive your new unit yet? If so, let us know if the footage looks any better now.