Client Rebooking a New Date?

Marshall Levy · April 18th, 2008, 02:48 PM

This is not a matter of "should I include this in a contract" or "I don't need it in a contract"....the answer is that you MUST HAVE THIS in a contract, all properly worded and documented.

Patrick Moreau · April 19th, 2008, 11:26 AM

Hi Travis,

Sorry if this has already been said as I didn't read through all of the replies.

Whenever possible, we try to accommodate our couples without adding on extra fees. By 'whenever possible' I am referring to those times that we can help them without losing revenue.

We have a clause that any package changes would be subject to new pricing. Now if a couple moves their wedding back a week and there is still plenty of time before the wedding, we don't make a fuss. If I have turned away several people for their original date, then we may have a penalty, which is generally a portion of their retainer. Why not the whole retainer? On a large photo/video package that can be quite large at 30% of the package price, so we might charge them 10% for moving it OR they just pay the current prices, all depending on timing to the wedding and number of people already turned down for their date.

Patrick

Travis Cossel · April 19th, 2008, 04:06 PM

Quote:

Originally Posted by Patrick Moreau

Hi Travis,

Sorry if this has already been said as I didn't read through all of the replies.

Whenever possible, we try to accommodate our couples without adding on extra fees. By 'whenever possible' I am referring to those times that we can help them without losing revenue.

We have a clause that any package changes would be subject to new pricing. Now if a couple moves their wedding back a week and there is still plenty of time before the wedding, we don't make a fuss. If I have turned away several people for their original date, then we may have a penalty, which is generally a portion of their retainer. Why not the whole retainer? On a large photo/video package that can be quite large at 30% of the package price, so we might charge them 10% for moving it OR they just pay the current prices, all depending on timing to the wedding and number of people already turned down for their date.

Patrick

Thanks for the info!

April 19th, 2008, 11:26 AM	#17
Patrick Moreau Still Motion Join Date: Oct 2004 Location: Toronto, Canada Posts: 1,186	Hi Travis, Sorry if this has already been said as I didn't read through all of the replies. Whenever possible, we try to accommodate our couples without adding on extra fees. By 'whenever possible' I am referring to those times that we can help them without losing revenue. We have a clause that any package changes would be subject to new pricing. Now if a couple moves their wedding back a week and there is still plenty of time before the wedding, we don't make a fuss. If I have turned away several people for their original date, then we may have a penalty, which is generally a portion of their retainer. Why not the whole retainer? On a large photo/video package that can be quite large at 30% of the package price, so we might charge them 10% for moving it OR they just pay the current prices, all depending on timing to the wedding and number of people already turned down for their date. Patrick __________________ site // www.stillmotion.ca blog // www.stillmotionblog.com edu // www.stillmotionexperience.com

April 18th, 2008, 02:48 PM	#16
Marshall Levy Major Player Join Date: Dec 2006 Location: Maryland Posts: 304	This is not a matter of "should I include this in a contract" or "I don't need it in a contract"....the answer is that you MUST HAVE THIS in a contract, all properly worded and documented.