External Hard Drive Problem at DVinfo.net

Sean Johnson · August 12th, 2007, 05:36 PM

I just upgraded my storage capacity by getting a 500GB external hard drive. I got it all set up and ready to capture. I changed the scratch disk setting to save the videos to the drive. It says there's 400GB+ of room for capture, yet after about 9 minutes of capturing it stops and says there isn't enough disk space for caputre. I use FCP to edit and I have the feeling I'm missing a vital setting change. Does anyone know what might be the problem? I'd really appreciate the help.

thanks,
Sean

Ben Winter · August 12th, 2007, 05:47 PM

Quote:

Originally Posted by Sean Johnson

I just upgraded my storage capacity by getting a 500GB external hard drive. I got it all set up and ready to capture. I changed the scratch disk setting to save the videos to the drive. It says there's 400GB+ of room for capture, yet after about 9 minutes of capturing it stops and says there isn't enough disk space for caputre. I use FCP to edit and I have the feeling I'm missing a vital setting change. Does anyone know what might be the problem? I'd really appreciate the help.

thanks,
Sean

Aren't scratch disk and capture disk two different settings?

Sean Johnson · August 12th, 2007, 06:03 PM

Quote:

Originally Posted by Ben Winter

Aren't scratch disk and capture disk two different settings?

i honestly don't know the difference. i use the scratch disk to capture my footage. capturing has always been straight forward for me when editing. i haven't had to adjust the settings in a long time. not since i was in college.

Adam Hoggatt · August 12th, 2007, 06:22 PM

I don't use FCP but the scratch disk generally means capture disk. In PP you can set different disks for video, audio, preview renders etc.

Sean Johnson · August 12th, 2007, 08:44 PM

i think the problem is the actual hard drive. there may be a format issue or i didn't install it correctly. i followed the install directions and i was prompted to restart my computer. every indication was that it installed ok. i tried to move a 10GB file to the hard drive and it gave me an error message about 6GB into the transfer. i have a few small video files already stored on the drive. i don't understand what the problem is.

Jason Bowers · August 12th, 2007, 09:02 PM

Perhaps the hd is set to fat32 files which won't load larger than 6gb files. Try NTSF and you should have no problems.

Sean Johnson · August 12th, 2007, 09:09 PM

Quote:

Originally Posted by Jason Bowers

Perhaps the hd is set to fat32 files which won't load larger than 6gb files. Try NTSF and you should have no problems.

you're right! thanks for the help Jason.

Josh Green · August 12th, 2007, 10:11 PM

No, don't use NTSF with a mac, use disk utility and format it using Mac OS Extended(Journaled) and your problem will be fixed.

Sean Johnson · August 12th, 2007, 10:16 PM

Quote:

Originally Posted by Josh Green

No, don't use NTSF with a mac, use disk utility and format it using Mac OS Extended(Journaled) and your problem will be fixed.

i didn't, he guided me in the right direction though.

Richard Wakefield · August 13th, 2007, 06:56 AM

funnily enough i would have answered this straight away if i had seen it earlier..

my last two 500gb externals (diff.makes) BOTH said the same message and BOTH needed formatting before accepting large video files (even though they arrived pre-formatted!)

August 12th, 2007, 05:36 PM	#1
Sean Johnson Regular Crew Join Date: Mar 2007 Location: San Jose, CA Posts: 94	External Hard Drive Problem I just upgraded my storage capacity by getting a 500GB external hard drive. I got it all set up and ready to capture. I changed the scratch disk setting to save the videos to the drive. It says there's 400GB+ of room for capture, yet after about 9 minutes of capturing it stops and says there isn't enough disk space for caputre. I use FCP to edit and I have the feeling I'm missing a vital setting change. Does anyone know what might be the problem? I'd really appreciate the help. thanks, Sean

August 12th, 2007, 10:11 PM	#8
Josh Green Regular Crew Join Date: Mar 2007 Location: San Diego, CA Posts: 77	has to be formated for mac No, don't use NTSF with a mac, use disk utility and format it using Mac OS Extended(Journaled) and your problem will be fixed.

August 12th, 2007, 06:22 PM	#4
Adam Hoggatt Regular Crew Join Date: Jul 2007 Location: Colorado Springs, CO Posts: 126	I don't use FCP but the scratch disk generally means capture disk. In PP you can set different disks for video, audio, preview renders etc.

August 12th, 2007, 08:44 PM	#5
Sean Johnson Regular Crew Join Date: Mar 2007 Location: San Jose, CA Posts: 94	i think the problem is the actual hard drive. there may be a format issue or i didn't install it correctly. i followed the install directions and i was prompted to restart my computer. every indication was that it installed ok. i tried to move a 10GB file to the hard drive and it gave me an error message about 6GB into the transfer. i have a few small video files already stored on the drive. i don't understand what the problem is.

August 12th, 2007, 09:02 PM	#6
Jason Bowers Major Player Join Date: Feb 2005 Location: Thunder Bay, ON. Canada Posts: 374	Perhaps the hd is set to fat32 files which won't load larger than 6gb files. Try NTSF and you should have no problems.

August 13th, 2007, 06:56 AM	#10
Richard Wakefield Major Player Join Date: Feb 2006 Location: Surrey, UK Posts: 680	funnily enough i would have answered this straight away if i had seen it earlier.. my last two 500gb externals (diff.makes) BOTH said the same message and BOTH needed formatting before accepting large video files (even though they arrived pre-formatted!)