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November 11th, 2008, 06:06 AM
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#1 |
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Regular Crew
Join Date: Jan 2006
Location: CAMPO GRANDE, BRASIL
Posts: 47
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WARNING about BIGMUGSOFTWARE.COM!! HELP!!!
I recently bought MAGIC MONITOR from http://www.bigmugsoftware.com.
I was using a trial version then decided to buy it, but even with license provided it doesn't work and the company never answer my emails. Wrote many many times to sales@bigmugsoftware.com but no answer after 2 months... What do I do? I just want my money back! I'd love to find some solution... thanks |
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November 11th, 2008, 08:51 AM
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#2 |
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Trustee
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Try support@bigmugsoftware.com instead.
I know if they aren't answering one email its unlikely they'd answer another but maybe your email is getting bounced for some reason, or something..it's worth a try.
__________________
BenWinter.com |
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November 11th, 2008, 04:01 PM
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#3 |
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Inner Circle
Join Date: Jan 2007
Location: Woodinville, WA USA
Posts: 3,467
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With busted links, no site updates and no blog entries since the middle of last year, I think it's safe to say there's nobody home.
Contact your credit card company to dispute the charge and get your money back. And maybe be a little more suspicious next time. |
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December 5th, 2008, 01:07 PM
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#4 |
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Major Player
Join Date: May 2006
Location: San Francisco, CA
Posts: 335
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oh no... I was planning on purchasing monitor magic to use as waveform through my laptop... if bigmug is not trustworthy, is there another cheap alternative?
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