Luggage Handlers broke my tripod! at DVinfo.net

Richard Alvarez · December 21st, 2004, 12:50 PM

Okay gang, valuable lesson learned. I got back from a flight to Houston in November, and started cutting on the documentary. Never unpacked my tripod, which was in a large "soft" bag. Went to unpack it today, and found that the luggage handlers had sheared off the tilt lock knob, and bent the pan lock knob!

I have a monfrotto 316 head. The threaded shafts are appx 5/8 in or 10mm long.

Anybody know who carries replacements?

Ed Liew · December 21st, 2004, 10:35 PM

i don't know where you can repair it but most probably replacing it with new part would be better. couple of years back, when i was still freelancing, have a vinten 5 leg broken in same situation. luck for us, we did a equipment check in the airport it self and we make a claim for the damage. we got couple of hundred from it but still need to fork out the balance for the part replaced.
now we only fly our equipment in hard casing. we still check our equipment when we land.
good luck.

ed

Richard Alvarez · December 21st, 2004, 10:39 PM

The parts I need are just threaded screws with the thumb plates attached. They screw into the head to lock down the pan and tilt mechanisms. If I can find someone who supplies them, I'm sure they wouldn't be more that ten bucks or so each.

Still looking...

Marc Schotland · December 22nd, 2004, 02:26 AM

Contact Bogen Imaging at 201-818-9500 and ask to be connected to the parts department. As Bogen is the Manfrotto importer and official US repair facility they will be able to sell you the pieces you need.

You can also obtain information at www.bogenimaging.us

Marc Schotland
Manfrotto

Richard Alvarez · December 22nd, 2004, 12:28 PM

Marc,

That did the trick! Just talked with Lisa in parts, and they're on the way. About 15 bucks apiece.

George Ellis · December 27th, 2004, 08:07 PM

Thanks for this timely post. I noticed that the plate my quick release slides into was cracked while in HI. Need to order a part too.

Matt Gettemeier · January 1st, 2005, 04:24 PM

This is almost a VERBATIM thread as one I started about light stands last spring... down to the "lesson learned".

If anybody reading this has a really pricey tripod then pack your HEAD in your carry-on and put those legs in a HARD CASE. Your best bet when travelling with large and heavy gear like this is to send it UPS or FedEx and have it at the hotel when you get there.

Otherwise get a hard-side bag made to transport golf clubs and work out some serious interior padding so that case can be kicked, dropped, and thrown... 'cause that's EXACTLY how your luggage will be handled!

December 21st, 2004, 12:50 PM	#1
Richard Alvarez Inner Circle Join Date: Sep 2002 Location: San Mateo, CA Posts: 3,840	Luggage Handlers broke my tripod! Okay gang, valuable lesson learned. I got back from a flight to Houston in November, and started cutting on the documentary. Never unpacked my tripod, which was in a large "soft" bag. Went to unpack it today, and found that the luggage handlers had sheared off the tilt lock knob, and bent the pan lock knob! I have a monfrotto 316 head. The threaded shafts are appx 5/8 in or 10mm long. Anybody know who carries replacements?

December 21st, 2004, 10:35 PM	#2
Ed Liew Major Player Join Date: Oct 2003 Location: Malaysia Posts: 226	i don't know where you can repair it but most probably replacing it with new part would be better. couple of years back, when i was still freelancing, have a vinten 5 leg broken in same situation. luck for us, we did a equipment check in the airport it self and we make a claim for the damage. we got couple of hundred from it but still need to fork out the balance for the part replaced. now we only fly our equipment in hard casing. we still check our equipment when we land. good luck. ed

December 21st, 2004, 10:39 PM	#3
Richard Alvarez Inner Circle Join Date: Sep 2002 Location: San Mateo, CA Posts: 3,840	The parts I need are just threaded screws with the thumb plates attached. They screw into the head to lock down the pan and tilt mechanisms. If I can find someone who supplies them, I'm sure they wouldn't be more that ten bucks or so each. Still looking...

December 22nd, 2004, 02:26 AM	#4
Marc Schotland Manfrotto Product Manager Join Date: Dec 2004 Location: Italy Posts: 33	Contact Bogen Imaging at 201-818-9500 and ask to be connected to the parts department. As Bogen is the Manfrotto importer and official US repair facility they will be able to sell you the pieces you need. You can also obtain information at www.bogenimaging.us Marc Schotland Manfrotto

December 22nd, 2004, 12:28 PM	#5
Richard Alvarez Inner Circle Join Date: Sep 2002 Location: San Mateo, CA Posts: 3,840	Marc, That did the trick! Just talked with Lisa in parts, and they're on the way. About 15 bucks apiece.

December 27th, 2004, 08:07 PM	#6
George Ellis Trustee Join Date: Feb 2004 Location: Suwanee, GA Posts: 1,241	Thanks for this timely post. I noticed that the plate my quick release slides into was cracked while in HI. Need to order a part too.

January 1st, 2005, 04:24 PM	#7
Matt Gettemeier Major Player Join Date: May 2003 Location: St. Louis, Missouri Posts: 936	This is almost a VERBATIM thread as one I started about light stands last spring... down to the "lesson learned". If anybody reading this has a really pricey tripod then pack your HEAD in your carry-on and put those legs in a HARD CASE. Your best bet when travelling with large and heavy gear like this is to send it UPS or FedEx and have it at the hotel when you get there. Otherwise get a hard-side bag made to transport golf clubs and work out some serious interior padding so that case can be kicked, dropped, and thrown... 'cause that's EXACTLY how your luggage will be handled!