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June 5th, 2008, 08:13 AM
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#1 |
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Inner Circle
Join Date: Sep 2007
Location: Cambridge UK
Posts: 2,853
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Libec UK - Contact Phone Number/Good Aftersales Sevice Comment
I dropped my beloved Libec TH650 Tripod today on the pavement getting it out of the bag and the little locking lever for the tilt took the full impact/got damaged.
A quick phone call to B Hague of Nottingham (where I bought it) and they supplied me with Libec UK's telephone number; It is 01527 596955 A very efficient guy on the end of the phone identified the correct spare part and it's in the post to me/I should have it tomorrow or day after. Cost was 10 quid plus 2 quid postage and VAT total 14.10 which I'm very happy to pay to get it back to as new condition. Next time I'll take it out of the bag with more care!!!! - but just to let you fellow Brits know this telephone number (as a previous google search did not provide it easily.)
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Andy K Wilkinson - https://www.shootingimage.co.uk Cambridge (UK) Corporate Video Production |
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June 5th, 2008, 09:04 AM
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#2 |
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Trustee
Join Date: Oct 2006
Location: Antrim, Northern Ireland
Posts: 1,569
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This would be Ianiro UK, Libec's UK importer. They have a site here, which carries details of the Libec range:
(from Admin: link no longer valid) They have a link to their own store which has a lot of Libec spare parts - I used it to get a spreader for my TH58 tripod recently ('cos it's about 6kg lighter than my Vinten legs!)
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Irish Railway Videos on Youtube |
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June 5th, 2008, 04:25 PM
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#3 |
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Inner Circle
Join Date: Sep 2007
Location: Cambridge UK
Posts: 2,853
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Libec UK
Thanks Mike for the info and very useful link for the future (should I drop it again!)
EDIT: Part arrived as promised within 24 hrs and all is now well again!
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Andy K Wilkinson - https://www.shootingimage.co.uk Cambridge (UK) Corporate Video Production Last edited by Andy Wilkinson; June 6th, 2008 at 01:58 PM. |
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April 2nd, 2017, 06:26 PM
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#4 |
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New Boot
Join Date: May 2016
Location: London
Posts: 14
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Re: Libec UK - Contact Phone Number/Good Aftersales Sevice Comment
I could do with a plate for my Libec tripod but I'm not sure about the Libec Europe website.
I'm a bit frightened to try the number. |
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April 2nd, 2017, 06:56 PM
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#5 |
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Equal Opportunity Offender
Join Date: Feb 2009
Location: Brisbane, Australia
Posts: 3,064
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Re: Libec UK - Contact Phone Number/Good Aftersales Sevice Comment
I'm not sure either as the pic doesn't show what the legs were attached to. Too scared to click any further!
Andrew |
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April 2nd, 2017, 11:43 PM
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#6 |
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Inner Circle
Join Date: Sep 2007
Location: Cambridge UK
Posts: 2,853
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Re: Libec UK - Contact Phone Number/Good Aftersales Sevice Comment
Blummin heck! That old Libec link must have got hacked or "re-used".
Admin, best you take that link down. I wouldn't click any further either, fearing virus attack, hidden malware etc...or a thump in the ribs from my wife who is just waking up next to me in bed ;-) Google gave me this Libec Global website which appears to have some detailed parts/service information in the relevant sections...might seem a bit dull in comparison! http://www.libec-global.com
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Andy K Wilkinson - https://www.shootingimage.co.uk Cambridge (UK) Corporate Video Production |
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April 3rd, 2017, 03:29 AM
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#7 |
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New Boot
Join Date: May 2016
Location: London
Posts: 14
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Re: Libec UK - Contact Phone Number/Good Aftersales Sevice Comment
I cant find it there either, just parts for there newest kit. It's a H70 II head, a lovely head at that but not to clever without the plate. I'll do some calling around today.
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April 4th, 2017, 07:04 AM
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#8 |
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Obstreperous Rex
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Re: Libec UK - Contact Phone Number/Good Aftersales Sevice Comment
Many thanks for using the Report Post system. I have removed that hijacked link as suggested.
It's a shame Libec let it get away from them. |
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