No conformation from BHPHOTO? at DVinfo.net

Evan Strobel · April 25th, 2006, 11:12 PM

I just placed an order. and I haven't gotten my conformation email. Which I should receive. Correct? Has this happend to anyone? I unofrtunatly didn't print out the receipt (hits head). My order was placed yesterday. Shouldn't I have recieved something by now?

Chris Shaeffer · April 26th, 2006, 02:39 AM

I usually an order confirmation almost right away and a ship confirmation when they actually ship it. :(

Maybe check with your credit card to see if the order was charged, then double check with B&H?

-C

Tim Painter · April 26th, 2006, 05:09 AM

Do you have any spam or junk email filters on your email? I seem to recall that on my last order, it somehow ended up in my spam folder. You should be able to check the progress on the my account page.

Boyd Ostroff · April 26th, 2006, 06:20 AM

Why not just give them a call and ask about your order? I'm pretty sure that they use your phone number as a customer number. Or at least that's what they ask for when you buy something in person at the store.

Craig Terott · April 26th, 2006, 06:59 AM

Quote:

Originally Posted by Evan Strobel

I just placed an order. and I haven't gotten my conformation email. Which I should receive. Correct? Has this happend to anyone? I unofrtunatly didn't print out the receipt (hits head). My order was placed yesterday. Shouldn't I have recieved something by now?

Happened to me with an order I placed last week. However, you can log in to you account on-line at BH and get current order status with tracking - so it's no big deal.

Hugh DiMauro · June 19th, 2006, 02:53 PM

E-mail confirmation is only with e-mail orders. If you want to track your package, then call 1-800-221-5743. Press #2 at the prompt and you will be asked to punch in your order number. Once you use your phone keypad to enter your order number, an automated voice will give you your UPS tracking number.

Easy as 3.14! (Pie for all of you math whizzes)

SHALOM!

April 25th, 2006, 11:12 PM	#1
Evan Strobel Regular Crew Join Date: May 2005 Posts: 26	No conformation from BHPHOTO? I just placed an order. and I haven't gotten my conformation email. Which I should receive. Correct? Has this happend to anyone? I unofrtunatly didn't print out the receipt (hits head). My order was placed yesterday. Shouldn't I have recieved something by now?

June 19th, 2006, 02:53 PM	#6
Hugh DiMauro Trustee Join Date: Jun 2003 Location: Central Florida Posts: 1,207	E-mail confirmation is only with e-mail orders. If you want to track your package, then call 1-800-221-5743. Press #2 at the prompt and you will be asked to punch in your order number. Once you use your phone keypad to enter your order number, an automated voice will give you your UPS tracking number. Easy as 3.14! (Pie for all of you math whizzes) SHALOM! __________________ Interesting, if true. And interesting anyway.

April 26th, 2006, 02:39 AM	#2
Chris Shaeffer Regular Crew Join Date: Feb 2006 Location: Big Island, HI Posts: 25	I usually an order confirmation almost right away and a ship confirmation when they actually ship it. :( Maybe check with your credit card to see if the order was charged, then double check with B&H? -C

April 26th, 2006, 05:09 AM	#3
Tim Painter New Boot Join Date: Apr 2005 Posts: 19	Do you have any spam or junk email filters on your email? I seem to recall that on my last order, it somehow ended up in my spam folder. You should be able to check the progress on the my account page.

April 26th, 2006, 06:20 AM	#4
Boyd Ostroff Wrangler Join Date: Dec 2002 Location: Mays Landing, NJ Posts: 11,802	Why not just give them a call and ask about your order? I'm pretty sure that they use your phone number as a customer number. Or at least that's what they ask for when you buy something in person at the store.