Digital Juice at DVinfo.net

Charles Newcomb · March 9th, 2014, 01:48 PM

A couple of years ago I purchased some items fro DJ. The product was fine. The problem is they have been spamming me two or three times a day ever since. I have unsuccessfully tried unsubscribing numerous times, emailing customer service, and making their stuff as spam but it keeps coming. It's infuriating. Any ideas please?

Steven Digges · March 12th, 2014, 10:30 AM

I have some of their stuff too. Like you, I got sick of the constant e-mails (a few years ago). It was not every day but it was too much. The unsubscribe button worked for me.

They are a perfect example of what not to do. Because of the overkill on the e-mail I am no longer up to date on their offerings I might have been interested in.

Steve

Roger Van Duyn · March 12th, 2014, 11:02 AM

My experience was like Steve mentioned. One email per week would be more than enough.

Charles Newcomb · March 16th, 2014, 01:22 PM

Interesting: They've dropped down to one a day now, but despite continued unsubscribes and requests for them to leave me alone, they're still coming. I guess their business is so good they don't care how many people they piss off.

Tim Lewis · March 16th, 2014, 06:18 PM

If you are running windows and are a little tech savvy, you can install and set up MailWasher to stop them reaching your inbox.

Charles Newcomb · March 16th, 2014, 07:34 PM

Nope. Mac guy here, although not a fanatic.

It's tempting to switch just to be able to get rid of these obnoxious spammers.

Andrew Smith · March 16th, 2014, 09:24 PM

Running my own web servers, I have an additional tool at my disposal.

I can set up a server-level (before it gets to your mail software) rule to re-route all the offending emails from a particular email or domain location to another email address .... such as that of the CEO of the company.

(Once I rerouted the PITA emails directly to the email address of a manager that told me that no such thing was happening. Best therapy ever.)

Not only do you shift the daily annoyance burden to someone who can do something to fix it, but you also don't ever see those emails again.

Ask your hosting provider if they can set up an "account level filtering" mail rule for you.

Andrew

Bill Zens · March 24th, 2014, 04:17 PM

I get at least one a day, but that is only on Saturdays. Otherwise it's two like clockwork. I currently have them set up to go into my junk mail inbox.

Charles Newcomb · March 27th, 2014, 10:19 AM

I tried having it go right to spam on my Yahoo account, and it worked for two years, but suddenly it started popping up in my main In-box again. I mark them as spam, but they keep coming.

I even emailed the CEO of Digital Juice to ask for help. No joy.

I regret the purchase I made from them, and I damn sure won't make any more.

Charles Newcomb · April 8th, 2014, 01:48 PM

Well, I was right at the point of changing my email address and dealing with the hassle that brings. I went into the properties settings in yahoo and tried everything to fend off the 3 or 4 DJ spams that come in daily. Nothing worked. After getting nothing from emailing their customer service and CEO, I called the phone number. Big surprise... a recorded message saying how important my business was to them. As a last-ditch effort, I left a message saying I was fed up and I was coming to visit them when I go to Florida next week.

Yesterday I got a call from what seemed to be a call center somewhere, judging by the caller's heavy accent and the background noise. He assured me they'd remove my name from the email list.

Today, for the first time in a couple of years, I did not get a spam from Digital Juice.

Knock on wood. Maybe I actually got somewhere.

March 9th, 2014, 01:48 PM	#1
Charles Newcomb Major Player Join Date: Aug 2008 Location: Salida, Colorado Posts: 561	Digital Juice A couple of years ago I purchased some items fro DJ. The product was fine. The problem is they have been spamming me two or three times a day ever since. I have unsuccessfully tried unsubscribing numerous times, emailing customer service, and making their stuff as spam but it keeps coming. It's infuriating. Any ideas please?

March 12th, 2014, 10:30 AM	#2
Steven Digges Trustee Join Date: Oct 2002 Location: Phoenix, AZ Posts: 1,828	Re: Digital Juice I have some of their stuff too. Like you, I got sick of the constant e-mails (a few years ago). It was not every day but it was too much. The unsubscribe button worked for me. They are a perfect example of what not to do. Because of the overkill on the e-mail I am no longer up to date on their offerings I might have been interested in. Steve __________________ www.CorporateShow.com Been at this so long I'm rounding my years of experience down...not up!

March 12th, 2014, 11:02 AM	#3
Roger Van Duyn Major Player Join Date: Feb 2009 Location: Lakeland Florida Posts: 692	Re: Digital Juice My experience was like Steve mentioned. One email per week would be more than enough. __________________ Roger My YouTube Channel: https://www.youtube.com/channel/UCAp...2AHr_pHFID5LDA

March 16th, 2014, 01:22 PM	#4
Charles Newcomb Major Player Join Date: Aug 2008 Location: Salida, Colorado Posts: 561	Re: Digital Juice Interesting: They've dropped down to one a day now, but despite continued unsubscribes and requests for them to leave me alone, they're still coming. I guess their business is so good they don't care how many people they piss off.

March 16th, 2014, 06:18 PM	#5
Tim Lewis Major Player Join Date: Sep 2013 Location: Perth, Western Australia. Posts: 591	Re: Digital Juice If you are running windows and are a little tech savvy, you can install and set up MailWasher to stop them reaching your inbox. __________________ Cheers Tim

March 16th, 2014, 07:34 PM	#6
Charles Newcomb Major Player Join Date: Aug 2008 Location: Salida, Colorado Posts: 561	Re: Digital Juice Nope. Mac guy here, although not a fanatic. It's tempting to switch just to be able to get rid of these obnoxious spammers.

March 16th, 2014, 09:24 PM	#7
Andrew Smith Equal Opportunity Offender Join Date: Feb 2009 Location: Brisbane, Australia Posts: 3,065	Re: Digital Juice Running my own web servers, I have an additional tool at my disposal. I can set up a server-level (before it gets to your mail software) rule to re-route all the offending emails from a particular email or domain location to another email address .... such as that of the CEO of the company. (Once I rerouted the PITA emails directly to the email address of a manager that told me that no such thing was happening. Best therapy ever.) Not only do you shift the daily annoyance burden to someone who can do something to fix it, but you also don't ever see those emails again. Ask your hosting provider if they can set up an "account level filtering" mail rule for you. Andrew

March 24th, 2014, 04:17 PM	#8
Bill Zens Regular Crew Join Date: Mar 2005 Location: Kirkland, WA Posts: 191	Re: Digital Juice I get at least one a day, but that is only on Saturdays. Otherwise it's two like clockwork. I currently have them set up to go into my junk mail inbox.

March 27th, 2014, 10:19 AM	#9
Charles Newcomb Major Player Join Date: Aug 2008 Location: Salida, Colorado Posts: 561	Re: Digital Juice I tried having it go right to spam on my Yahoo account, and it worked for two years, but suddenly it started popping up in my main In-box again. I mark them as spam, but they keep coming. I even emailed the CEO of Digital Juice to ask for help. No joy. I regret the purchase I made from them, and I damn sure won't make any more.

April 8th, 2014, 01:48 PM	#10
Charles Newcomb Major Player Join Date: Aug 2008 Location: Salida, Colorado Posts: 561	Re: Digital Juice Well, I was right at the point of changing my email address and dealing with the hassle that brings. I went into the properties settings in yahoo and tried everything to fend off the 3 or 4 DJ spams that come in daily. Nothing worked. After getting nothing from emailing their customer service and CEO, I called the phone number. Big surprise... a recorded message saying how important my business was to them. As a last-ditch effort, I left a message saying I was fed up and I was coming to visit them when I go to Florida next week. Yesterday I got a call from what seemed to be a call center somewhere, judging by the caller's heavy accent and the background noise. He assured me they'd remove my name from the email list. Today, for the first time in a couple of years, I did not get a spam from Digital Juice. Knock on wood. Maybe I actually got somewhere.