Bell south ADSL Problem at DVinfo.net

Richard R Rivera · August 14th, 2004, 04:50 AM

I just Recently Subscribe to Bellsouth Fast Access ADSL and It was great for the first day, And then it happen it shut down on me. I fist had tech service tell me to reboot the Westell 6100 and reconnect and that kinda worked. Then i notice that every time i used msn Messanger that the mdem would lock up on me. Also I have fire wall off and used the NAT service to free up msn but it still does it.

What i need to know is there any help with this kind of situation im having? What can i do to fix it and can bellsouth be reliable for its bad service?

I have done cmd. ping urls and ipconfigs /all ect. anti spy ware you name it. and it works for a short period of time.

I think this is not a isolated problem.

My windows System is freshly new its Windows xp home edition
with all the service packs and updates. im usning a either net linksys LNE100TX fast eithernet Adapter(LNE100TX v4)

Also i have try'ed using the USB and in device manager i have set the powe on 24/7

K. Forman · August 14th, 2004, 05:08 AM

I've had Bells South's DSL for about a year, and have never had a problem. Compared to RoadRunner, it's faster and way more reliable. Keep working with the tech support, they'll get it straight.

Richard R Rivera · August 14th, 2004, 05:36 AM

Yeah i have been talking to the techs but they have no answer so far other than there going to ship me an new westell modem to see if that fixes the problems

I on the othr hand think its a msn software conflict of some sort. i have been reading threds all over the place on this issue.

K. Forman · August 14th, 2004, 07:27 AM

I have had the same problem with my cable service calls- The first thing they do is replace the box. No matter if it's Bell South, or Time Warner, you will see between 3 to 10 repair techs before getting the ONE that knows what they are doing.

Tip- Call more often, and speak to as many techs as possible. This will improve your odds of speaking to the ONE. When you find this Uber-tech, write down their name. This way, you know who to ask for the next time ;)

Now... If I can get them to fix the movies on demand, I'll be happy!

August 14th, 2004, 04:50 AM	#1
Richard R Rivera New Boot Join Date: Jul 2003 Location: Miami, Florida Posts: 22	Bell south ADSL Problem I just Recently Subscribe to Bellsouth Fast Access ADSL and It was great for the first day, And then it happen it shut down on me. I fist had tech service tell me to reboot the Westell 6100 and reconnect and that kinda worked. Then i notice that every time i used msn Messanger that the mdem would lock up on me. Also I have fire wall off and used the NAT service to free up msn but it still does it. What i need to know is there any help with this kind of situation im having? What can i do to fix it and can bellsouth be reliable for its bad service? I have done cmd. ping urls and ipconfigs /all ect. anti spy ware you name it. and it works for a short period of time. I think this is not a isolated problem. My windows System is freshly new its Windows xp home edition with all the service packs and updates. im usning a either net linksys LNE100TX fast eithernet Adapter(LNE100TX v4) Also i have try'ed using the USB and in device manager i have set the powe on 24/7 __________________ If you dont use it , you'll just loose it!

August 14th, 2004, 05:08 AM	#2
K. Forman Capt. Quirk Join Date: Apr 2002 Location: Middle of the woods in Georgia Posts: 3,596	I've had Bells South's DSL for about a year, and have never had a problem. Compared to RoadRunner, it's faster and way more reliable. Keep working with the tech support, they'll get it straight. __________________ www.SmokeWagonLeather.us

August 14th, 2004, 05:36 AM	#3
Richard R Rivera New Boot Join Date: Jul 2003 Location: Miami, Florida Posts: 22	The techs dont know Yeah i have been talking to the techs but they have no answer so far other than there going to ship me an new westell modem to see if that fixes the problems I on the othr hand think its a msn software conflict of some sort. i have been reading threds all over the place on this issue. __________________ If you dont use it , you'll just loose it!

August 14th, 2004, 07:27 AM	#4
K. Forman Capt. Quirk Join Date: Apr 2002 Location: Middle of the woods in Georgia Posts: 3,596	I have had the same problem with my cable service calls- The first thing they do is replace the box. No matter if it's Bell South, or Time Warner, you will see between 3 to 10 repair techs before getting the ONE that knows what they are doing. Tip- Call more often, and speak to as many techs as possible. This will improve your odds of speaking to the ONE. When you find this Uber-tech, write down their name. This way, you know who to ask for the next time ;) Now... If I can get them to fix the movies on demand, I'll be happy! __________________ www.SmokeWagonLeather.us