someone must pay for my fried cameras at DVinfo.net

Dylan Couper · December 16th, 2002, 09:10 PM

OK, as ya'll have no doubt read, the DV ports in both my cameras are dead. The cameras still work fine.

After Jeff Donald brought up the possibility that they were damaged by a faulty cable I discussed the probability with some friends of mine that are computer engineers. They said it was very likely that this is the case, and could also have been caused by the Firewire card (ADS PYRO!!!) as well.

Now, having discovered this, I must unleash my furious vengence on the $#&@$ #$(@&#^'s that are resposible for this.

Now, besides myself, and I don't think it was caused by my incompetance (could be though). That leaves the people that built and sold me the computer, and the manufacturers of the hardware involved.

What would you guys do in this case? I'm not going to sue ADS as they probably have lawyers that would eat me alive. I don't think I could prove 100% that it was their fault anyway, plus I have also returned their card (when I thought it was the card at fault). I still have the cable though. Can I take out my legal rage on the computer store? Should I go have a talk with them and explain that I'm looking for blood and they can fix my cameras now, or pay in court later?
Let me know what you think.

Don Donatello · December 17th, 2002, 12:37 AM

was it the pyro ?
was it the cable ?

was it a loose wire or circuit board in the canon ? blown fuse ?

once you track down the source .. you then complain to store that sold cable/pyro to you & manufacturer...

in the future when buying a camera consider buying a extended service contract/warranty as it would PAY for this repair !!!

Dylan Couper · December 17th, 2002, 12:57 AM

I'll have to buy a new miniDV camera and try to fry it to find out exactly what is doing it. Most likely the cable? I'm going to go to the computer store this week and tell them I'm pissed.

As far as extendeded warrenties go... KEN, HEY KEN, WHERE ARE YOU??? ;)
I bought both my cameras used, no warrenty. Actually, there was a 1 month warrenty on one of them, but that's long up.

Robert Knecht Schmidt · December 17th, 2002, 04:27 AM

Let me just say Dylan I really feel for you. In video production the only feeling worse than getting your gear stolen is having it broken by forces beyond your control. I hope you can find justice, though that's always hard to do when you can't pin blame on one faulty component or manufacturer.

Rob Lohman · December 17th, 2002, 06:06 AM

I have insurence on my camera. So if things like this should happen
they will pay for my repairs. But that doesn't help you much now
ofcourse. Try informing with Canon how much the repair costs
will be. How did you find out the ports are fried?

Nathan Gifford · December 17th, 2002, 06:09 AM

I doubt it will be worth the bother. Its going to cost you big bucks and lots of time. Since you are under Canadian law, you may have remedies unavailable in the US.

You will also need to identify the defective component. Until that happens you will go nowhere with this. For me, I also had a problem with the firewire connector on the XL-1 (broken pins + $200). So be aware your problem may lie with Canon.

It will be difficult suing companies outside Canada. That may limit you severely in you ability to recover these expenses. They may just merely choose to ignore you.

Keep everyone informed of where the defect was found.

December 16th, 2002, 09:10 PM	#1
Dylan Couper Wrangler Join Date: Jun 2002 Location: Vancouver, British Columbia Posts: 8,314	someone must pay for my fried cameras OK, as ya'll have no doubt read, the DV ports in both my cameras are dead. The cameras still work fine. After Jeff Donald brought up the possibility that they were damaged by a faulty cable I discussed the probability with some friends of mine that are computer engineers. They said it was very likely that this is the case, and could also have been caused by the Firewire card (ADS PYRO!!!) as well. Now, having discovered this, I must unleash my furious vengence on the $#&@$ #$(@&#^'s that are resposible for this. Now, besides myself, and I don't think it was caused by my incompetance (could be though). That leaves the people that built and sold me the computer, and the manufacturers of the hardware involved. What would you guys do in this case? I'm not going to sue ADS as they probably have lawyers that would eat me alive. I don't think I could prove 100% that it was their fault anyway, plus I have also returned their card (when I thought it was the card at fault). I still have the cable though. Can I take out my legal rage on the computer store? Should I go have a talk with them and explain that I'm looking for blood and they can fix my cameras now, or pay in court later? Let me know what you think.

December 17th, 2002, 04:27 AM	#4
Robert Knecht Schmidt Wrangler Join Date: Feb 2002 Location: Cleveland, Ohio Posts: 1,933	Let me just say Dylan I really feel for you. In video production the only feeling worse than getting your gear stolen is having it broken by forces beyond your control. I hope you can find justice, though that's always hard to do when you can't pin blame on one faulty component or manufacturer. __________________ All the best, Robert K S Search DVinfo.net for quick answers \| The best in the business: DVinfo.net sponsors

December 17th, 2002, 06:06 AM	#5
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	I have insurence on my camera. So if things like this should happen they will pay for my repairs. But that doesn't help you much now ofcourse. Try informing with Canon how much the repair costs will be. How did you find out the ports are fried? __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

December 17th, 2002, 06:09 AM	#6
Nathan Gifford Wrangler Join Date: Sep 2001 Location: Tickfaw, LA Posts: 1,217	I doubt it will be worth the bother. Its going to cost you big bucks and lots of time. Since you are under Canadian law, you may have remedies unavailable in the US. You will also need to identify the defective component. Until that happens you will go nowhere with this. For me, I also had a problem with the firewire connector on the XL-1 (broken pins + $200). So be aware your problem may lie with Canon. It will be difficult suing companies outside Canada. That may limit you severely in you ability to recover these expenses. They may just merely choose to ignore you. Keep everyone informed of where the defect was found. __________________ Nathan Gifford Southern Cyclist Magazine & Productions For quick answers try our Search! To see me and Rob Lohman click here

December 17th, 2002, 12:37 AM	#2
Don Donatello Hawaiian Shirt Mogul Join Date: Nov 2001 Location: northern cailfornia Posts: 1,261	was it the pyro ? was it the cable ? was it a loose wire or circuit board in the canon ? blown fuse ? once you track down the source .. you then complain to store that sold cable/pyro to you & manufacturer... in the future when buying a camera consider buying a extended service contract/warranty as it would PAY for this repair !!!

December 17th, 2002, 12:57 AM	#3
Dylan Couper Wrangler Join Date: Jun 2002 Location: Vancouver, British Columbia Posts: 8,314	I'll have to buy a new miniDV camera and try to fry it to find out exactly what is doing it. Most likely the cable? I'm going to go to the computer store this week and tell them I'm pissed. As far as extendeded warrenties go... KEN, HEY KEN, WHERE ARE YOU??? ;) I bought both my cameras used, no warrenty. Actually, there was a 1 month warrenty on one of them, but that's long up.