EX3 Firmware upgrade at DVinfo.net

Mick Jenner · February 21st, 2013, 04:20 AM

I live in the UK and recently purchased a very low hours EX3 , it has 1.1 firmware. Can anybody recommend where I can get the firmware upgrade to the latest version. I gather I have to have it done professionally as the downloaded upgrades can only apply to camera's already upgraded to a version higher than 1.1 Hope this makes sense
Mick

Martin Phillips · February 21st, 2013, 06:55 AM

Hi Mick - give Top-teks in Harefield a call - I've found them very helpful. I did my EX3 firmware updates myself from an early version without problems, although it was a little scary.

Jack Zhang · February 21st, 2013, 10:29 AM

Please get a service center to do the upgrade. Doing the update yourself from below a certain number has the risk of bricking your EX3.

Bob Jackson · February 21st, 2013, 01:28 PM

I agree Jack.
I tried to upgrade my EX1 and did indeed "brick it"...
Returned to Sony Coquitlam BC for prompt servicing and even reset my FB.
Ended up costing about $100.... well worth it if your upgrade fails mid reprogramming as mine did.

Jack Zhang · February 21st, 2013, 02:02 PM

If you are already on 1.15+, the risk factor goes down slightly because presumably you've already had the newer boards swapped in.

Bo Skelmose · February 21st, 2013, 03:38 PM

Hi
Updated mine today from version 1,1 to 1,2. The instructions have to be followed very carefully - eks. I connected my camera to USB while the camera was on - but it must not be set to on before the camera is connected to the computer. So follow the instructions. But there are always a risk - destroyd a GoPro trying to update it a year ago.

Mick Jenner · February 21st, 2013, 03:40 PM

Thanks for all your replies. Jeff, my firmware shows as 1.1 and as you confirm I need 1.5 to be able to safely upgrade myself. I believe the latest available from Sony does not contain bits and pieces included in upgrades between 1.1 and 1.5 therefore you need to go to an authorised service centre as they are not available from the the Sony download site. Martin, thanks for the heads up re Top-tecs, I will give them a call. Has anybody here in the UK had the latest firmware installed from 1.1 successfully by a service centre?

Many thanks

Mick

Mick Jenner · February 21st, 2013, 03:43 PM

Bo, where did you find the 1.2 upgrade? I can only find the latest on the Sony uk site

Bo Skelmose · February 22nd, 2013, 02:27 AM

Hi
I found it here Software/Drivers : PMW-EX3 : Sony Professional
Dont know if there are any difference between NTSC and PAL models.
The newest firmware are 1.20 - don't need to upgrade to 1.16 first - go straight for 1.20 - i did.

Mick Jenner · February 22nd, 2013, 03:39 AM

Thanks Bo, have downloaded now need to pluck up courage to install !

Bo Skelmose · February 22nd, 2013, 03:52 AM

Just remember to follow the instructions - one by one..... External power or a big battery - - just for safety.

Mick Jenner · February 22nd, 2013, 04:19 AM

Bo, thanks

Bo Skelmose · February 23rd, 2013, 04:00 PM

Did you succed in installing the upgrade?

Mick Jenner · February 24th, 2013, 03:43 AM

Hi Bo, I tried yesterday but for some reason the camera/laptop would not connect to each other. It got as far as far as connecting stage but would not move onto connected. Laptop operating with windows XP . I then tried again this time with a newer Sony Vaio laptop (windows 7) When I tried to run the upgrade I get a window up headed "Not a member of the administers group" and in the box text "Please run the upgrade tool as a member of the administrators gruop" Not sure what this means as I an logged in as an administrator? That's where I am upto at the moment. Does anybody have any advice re box telling me "Not a member of the administers group"

Mick

Bo Skelmose · February 24th, 2013, 05:44 AM

Hi
You should Right click on the "Versionuptool.exe" file and choose "Run as a administrator. I had several problems to connect too - but remember not to turn you camera on before it is connected with the turned on computer.

February 21st, 2013, 04:20 AM	#1
Mick Jenner Major Player Join Date: Mar 2003 Location: West Sussex England Posts: 843	EX3 Firmware upgrade I live in the UK and recently purchased a very low hours EX3 , it has 1.1 firmware. Can anybody recommend where I can get the firmware upgrade to the latest version. I gather I have to have it done professionally as the downloaded upgrades can only apply to camera's already upgraded to a version higher than 1.1 Hope this makes sense Mick

February 21st, 2013, 06:55 AM	#2
Martin Phillips New Boot Join Date: Oct 2009 Location: Chesham, UK Posts: 18	Re: EX3 Firmware upgrade Hi Mick - give Top-teks in Harefield a call - I've found them very helpful. I did my EX3 firmware updates myself from an early version without problems, although it was a little scary. __________________ Martin Phillips Freelance Cameraman / Producer / Editor Chesham, Buckinghamshire, UK. www.videodvdmaker.co.uk

February 21st, 2013, 10:29 AM	#3
Jack Zhang Inner Circle Join Date: May 2005 Location: Burnaby, BC, Canada Posts: 3,053	Re: EX3 Firmware upgrade Please get a service center to do the upgrade. Doing the update yourself from below a certain number has the risk of bricking your EX3.

February 21st, 2013, 01:28 PM	#4
Bob Jackson Major Player Join Date: Sep 2008 Location: Republic of Vancouver Island Posts: 200	Re: EX3 Firmware upgrade I agree Jack. I tried to upgrade my EX1 and did indeed "brick it"... Returned to Sony Coquitlam BC for prompt servicing and even reset my FB. Ended up costing about $100.... well worth it if your upgrade fails mid reprogramming as mine did. __________________ Any sufficiently advanced technology is indistinguishable from magic. AC Clarke

February 21st, 2013, 02:02 PM	#5
Jack Zhang Inner Circle Join Date: May 2005 Location: Burnaby, BC, Canada Posts: 3,053	Re: EX3 Firmware upgrade If you are already on 1.15+, the risk factor goes down slightly because presumably you've already had the newer boards swapped in.

February 21st, 2013, 03:38 PM	#6
Bo Skelmose Major Player Join Date: Apr 2008 Location: Denmark Posts: 495	Re: EX3 Firmware upgrade Hi Updated mine today from version 1,1 to 1,2. The instructions have to be followed very carefully - eks. I connected my camera to USB while the camera was on - but it must not be set to on before the camera is connected to the computer. So follow the instructions. But there are always a risk - destroyd a GoPro trying to update it a year ago.

February 21st, 2013, 03:40 PM	#7
Mick Jenner Major Player Join Date: Mar 2003 Location: West Sussex England Posts: 843	Re: EX3 Firmware upgrade Thanks for all your replies. Jeff, my firmware shows as 1.1 and as you confirm I need 1.5 to be able to safely upgrade myself. I believe the latest available from Sony does not contain bits and pieces included in upgrades between 1.1 and 1.5 therefore you need to go to an authorised service centre as they are not available from the the Sony download site. Martin, thanks for the heads up re Top-tecs, I will give them a call. Has anybody here in the UK had the latest firmware installed from 1.1 successfully by a service centre? Many thanks Mick

February 21st, 2013, 03:43 PM	#8
Mick Jenner Major Player Join Date: Mar 2003 Location: West Sussex England Posts: 843	Re: EX3 Firmware upgrade Bo, where did you find the 1.2 upgrade? I can only find the latest on the Sony uk site

February 22nd, 2013, 02:27 AM	#9
Bo Skelmose Major Player Join Date: Apr 2008 Location: Denmark Posts: 495	Re: EX3 Firmware upgrade Hi I found it here Software/Drivers : PMW-EX3 : Sony Professional Dont know if there are any difference between NTSC and PAL models. The newest firmware are 1.20 - don't need to upgrade to 1.16 first - go straight for 1.20 - i did.

February 22nd, 2013, 03:39 AM	#10
Mick Jenner Major Player Join Date: Mar 2003 Location: West Sussex England Posts: 843	Re: EX3 Firmware upgrade Thanks Bo, have downloaded now need to pluck up courage to install !

February 22nd, 2013, 03:52 AM	#11
Bo Skelmose Major Player Join Date: Apr 2008 Location: Denmark Posts: 495	Re: EX3 Firmware upgrade Just remember to follow the instructions - one by one..... External power or a big battery - - just for safety.

February 22nd, 2013, 04:19 AM	#12
Mick Jenner Major Player Join Date: Mar 2003 Location: West Sussex England Posts: 843	Re: EX3 Firmware upgrade Bo, thanks

February 23rd, 2013, 04:00 PM	#13
Bo Skelmose Major Player Join Date: Apr 2008 Location: Denmark Posts: 495	Re: EX3 Firmware upgrade Did you succed in installing the upgrade?

February 24th, 2013, 03:43 AM	#14
Mick Jenner Major Player Join Date: Mar 2003 Location: West Sussex England Posts: 843	Re: EX3 Firmware upgrade Hi Bo, I tried yesterday but for some reason the camera/laptop would not connect to each other. It got as far as far as connecting stage but would not move onto connected. Laptop operating with windows XP . I then tried again this time with a newer Sony Vaio laptop (windows 7) When I tried to run the upgrade I get a window up headed "Not a member of the administers group" and in the box text "Please run the upgrade tool as a member of the administrators gruop" Not sure what this means as I an logged in as an administrator? That's where I am upto at the moment. Does anybody have any advice re box telling me "Not a member of the administers group" Mick

February 24th, 2013, 05:44 AM	#15
Bo Skelmose Major Player Join Date: Apr 2008 Location: Denmark Posts: 495	Re: EX3 Firmware upgrade Hi You should Right click on the "Versionuptool.exe" file and choose "Run as a administrator. I had several problems to connect too - but remember not to turn you camera on before it is connected with the turned on computer.