PMW-350 error code E-15030 at DVinfo.net

Rohan Dadswell · June 15th, 2011, 05:09 PM

Has anyone else had this error code come up? is it an easy fix?

Camera seems to record fine but I'm unable to change the output of the SDI/HDMI - it is stuck at 576p (which I've never used)
If I try to change output format the error code E-15030 comes up and the camera needs to be powered down.

Have dropped the camera off at the retail/rental place I got it from but they were scratching their heads a bit and are passing the issue back up the line, which could take awhile to happen.

Gary Nattrass · June 17th, 2011, 12:45 AM

Sounds like a software bug, are you on the latest version of firmware for the camera?

It may also be that the camera is searching the SDI port and if it can't see a signal it is causing it to lock up.

Either way a firmware fix should sort this out unless the camera hardware is faulty.

Rohan Dadswell · June 22nd, 2011, 05:27 AM

Local dealer installed version 1.3 (up from 1.1) but made no difference to the SDI out or error code.
Camera has now been sent to Sony Australia for them to look at.

Rohan Dadswell · June 28th, 2011, 01:39 AM

Camera has returned from Sony.

They said that this was a 'known issue' - they reflashed the camera & reinstalled the firmware (whatever that really means) and all is now good.
Said it shouldn't happen again with the new firmware (ver1.3) so I'd recommend that people update their camera before they get caught out.

Gary Nattrass · June 28th, 2011, 03:19 AM

At least the admitted it was a problem, I spent a year trying to get my Z7/S270 tapeless plug in to work with FCP but never got it to import meaning I had to buy clipwrap, I now use panasonic P2 cameras.

June 15th, 2011, 05:09 PM	#1
Rohan Dadswell Major Player Join Date: Jun 2006 Location: Canberra Australia Posts: 228	PMW-350 error code E-15030 Has anyone else had this error code come up? is it an easy fix? Camera seems to record fine but I'm unable to change the output of the SDI/HDMI - it is stuck at 576p (which I've never used) If I try to change output format the error code E-15030 comes up and the camera needs to be powered down. Have dropped the camera off at the retail/rental place I got it from but they were scratching their heads a bit and are passing the issue back up the line, which could take awhile to happen. __________________ Lighting Cameraman - www.rotahead.com.au Sony PMW-350, FS7, JVC LS300, BMPCC, BMPC, GH5 & a shed full of lights,dollies, jibs

June 17th, 2011, 12:45 AM	#2
Gary Nattrass Trustee Join Date: Apr 2008 Location: Cornsay Durham UK Posts: 1,992	Re: PMW-350 error code E-15030 Sounds like a software bug, are you on the latest version of firmware for the camera? It may also be that the camera is searching the SDI port and if it can't see a signal it is causing it to lock up. Either way a firmware fix should sort this out unless the camera hardware is faulty. __________________ Over 15 minutes in Broadcast Film and TV production: http://www.imdb.com/name/nm1044352/

June 22nd, 2011, 05:27 AM	#3
Rohan Dadswell Major Player Join Date: Jun 2006 Location: Canberra Australia Posts: 228	Re: PMW-350 error code E-15030 Local dealer installed version 1.3 (up from 1.1) but made no difference to the SDI out or error code. Camera has now been sent to Sony Australia for them to look at. __________________ Lighting Cameraman - www.rotahead.com.au Sony PMW-350, FS7, JVC LS300, BMPCC, BMPC, GH5 & a shed full of lights,dollies, jibs

June 28th, 2011, 01:39 AM	#4
Rohan Dadswell Major Player Join Date: Jun 2006 Location: Canberra Australia Posts: 228	Re: PMW-350 error code E-15030 Camera has returned from Sony. They said that this was a 'known issue' - they reflashed the camera & reinstalled the firmware (whatever that really means) and all is now good. Said it shouldn't happen again with the new firmware (ver1.3) so I'd recommend that people update their camera before they get caught out. __________________ Lighting Cameraman - www.rotahead.com.au Sony PMW-350, FS7, JVC LS300, BMPCC, BMPC, GH5 & a shed full of lights,dollies, jibs

June 28th, 2011, 03:19 AM	#5
Gary Nattrass Trustee Join Date: Apr 2008 Location: Cornsay Durham UK Posts: 1,992	Re: PMW-350 error code E-15030 At least the admitted it was a problem, I spent a year trying to get my Z7/S270 tapeless plug in to work with FCP but never got it to import meaning I had to buy clipwrap, I now use panasonic P2 cameras. __________________ Over 15 minutes in Broadcast Film and TV production: http://www.imdb.com/name/nm1044352/