Clip Getting Hung Up in Browser and XDCAM Transfer at DVinfo.net

Kellen Dengler · July 17th, 2010, 08:48 AM

Hi, I shot some content this past past week on the EX3 using SDHC cards. All of the data is pulling in fine both in XDCAM EX Clip Browser and XDCAM Transfer except for 1 clip. (Of course this one clip happens to be an interview sound byte that we need.)

Every time Transfer or Browser gets to this clip from the original media source it gets the rainbow wheel of death and I have to Force Quit the application. The footage is on the media and looks amazing and plays back just fine in Browser so I need to figure out how to pull it off.

Here is what I have found out that could be the only thing creating some sort of problem:

This clip in particular that is causing the freeze breaks the numerical order of the other clips on the media source. Meaning that the source media SDHC card starts with clip 955_7720_01 and goes in order numerically until clip 955_7726_01 Then the clip that cause the error begins a new numerical sequence at 955_7768_01 and keeps going numerically until the end of the card.

Basically the first chunk of clips were recorded at one part of the day. Then the card slot was either switched at some point or a new card was put in, then this card with the error clip was either put back in later or switched back to the slot and the clips picked up again numerically where it left off.

This shouldn't be a problem to retrieve I don't think because the media is on there, but I'm just looking for some sort of work around solution to pull this clip. Sorry if this is long winded and I hope it makes sense. Please let me know if there is anything I can try.

Thanks!

Craig Seeman · July 17th, 2010, 10:39 AM

It sounds like some odd issue with the metadata.

Now for the unorhtodox solution. Copy the .mp4 of this clip by had to the desktop of your computer.
In ClipBrowser 2.12 use the Import function to import the orphaned .mp4. Create a folder for it and drop it in the folder using the ClipBrowser interface. It should create a new BPAV for it. That should then be usable by XDCAM Transfer.

July 17th, 2010, 08:48 AM	#1
Kellen Dengler Regular Crew Join Date: Nov 2007 Location: New York, NY Posts: 118	Clip Getting Hung Up in Browser and XDCAM Transfer Hi, I shot some content this past past week on the EX3 using SDHC cards. All of the data is pulling in fine both in XDCAM EX Clip Browser and XDCAM Transfer except for 1 clip. (Of course this one clip happens to be an interview sound byte that we need.) Every time Transfer or Browser gets to this clip from the original media source it gets the rainbow wheel of death and I have to Force Quit the application. The footage is on the media and looks amazing and plays back just fine in Browser so I need to figure out how to pull it off. Here is what I have found out that could be the only thing creating some sort of problem: This clip in particular that is causing the freeze breaks the numerical order of the other clips on the media source. Meaning that the source media SDHC card starts with clip 955_7720_01 and goes in order numerically until clip 955_7726_01 Then the clip that cause the error begins a new numerical sequence at 955_7768_01 and keeps going numerically until the end of the card. Basically the first chunk of clips were recorded at one part of the day. Then the card slot was either switched at some point or a new card was put in, then this card with the error clip was either put back in later or switched back to the slot and the clips picked up again numerically where it left off. This shouldn't be a problem to retrieve I don't think because the media is on there, but I'm just looking for some sort of work around solution to pull this clip. Sorry if this is long winded and I hope it makes sense. Please let me know if there is anything I can try. Thanks!

July 17th, 2010, 10:39 AM	#2
Craig Seeman Inner Circle Join Date: Feb 2004 Location: Brooklyn, NY, USA Posts: 3,841	It sounds like some odd issue with the metadata. Now for the unorhtodox solution. Copy the .mp4 of this clip by had to the desktop of your computer. In ClipBrowser 2.12 use the Import function to import the orphaned .mp4. Create a folder for it and drop it in the folder using the ClipBrowser interface. It should create a new BPAV for it. That should then be usable by XDCAM Transfer.