Clip Browser not launching (Mac, Snow Leopard). Any suggestions? at DVinfo.net

Malcolm Hamilton · April 11th, 2010, 08:02 AM

Hi there,
This has never happened to me before. Clip Browser isn't launching. I'm on a MacBook Pro, running Snow Leopard 10.6.2, 4GB RAM. Latest version of Clip Browser (2.06).
Any suggestions?
thanks,
Malcolm

Malcolm Hamilton · April 11th, 2010, 08:04 AM

I should have added: I get this information in the 'Problem Report' window:

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
*** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[NSCFString substringToIndex:]: Range or index out of bounds'

Craig Seeman · April 11th, 2010, 08:53 AM

Anything hooked up to the computer?
Have you tried uninstall reinstall of ClipBrowser?

Malcolm Hamilton · April 11th, 2010, 09:10 AM

Hi Craig,
Yes I did an uninstall (didn't see this option in my XDCAM EX Clip Browser folder, so used AppCleaner) and a reinstall, with the latest version I could find (2.06).
I've got a new ext. display attached. I'll detach it and try to launch Clip Browser again.
Malcolm

Craig Seeman · April 11th, 2010, 09:13 AM

Detach any external card readers as well.

Malcolm Hamilton · April 11th, 2010, 09:22 AM

I don't have any external card readers attached. But I'll try repairing disk permissions, and then relaunch. (this has never happened to me before, but I guess there's always a first time). Cheers, Malcolm

Malcolm Hamilton · April 11th, 2010, 09:26 AM

Repairing disk permissions did it... what a relief.
Craig, thanks for chiming in. It prevented me from panicking.
Malcolm

Craig Seeman · April 11th, 2010, 10:07 AM

Snow Leopard seems a bit more "permissions" conscious that Leopard.

BTW I mentioned the SDHC reader because I had a problem with ClipBrowser crashing that was tied to a specific model Sandisk multi card reader as well.

April 11th, 2010, 08:02 AM	#1
Malcolm Hamilton Major Player Join Date: Jan 2007 Location: Ottawa, Canada Posts: 844	Clip Browser not launching (Mac, Snow Leopard). Any suggestions? Hi there, This has never happened to me before. Clip Browser isn't launching. I'm on a MacBook Pro, running Snow Leopard 10.6.2, 4GB RAM. Latest version of Clip Browser (2.06). Any suggestions? thanks, Malcolm

April 11th, 2010, 08:04 AM	#2
Malcolm Hamilton Major Player Join Date: Jan 2007 Location: Ottawa, Canada Posts: 844	I should have added: I get this information in the 'Problem Report' window: Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Application Specific Information: * Terminating app due to uncaught exception 'NSRangeException', reason: '* -[NSCFString substringToIndex:]: Range or index out of bounds'

April 11th, 2010, 08:53 AM	#3
Craig Seeman Inner Circle Join Date: Feb 2004 Location: Brooklyn, NY, USA Posts: 3,841	Anything hooked up to the computer? Have you tried uninstall reinstall of ClipBrowser?

April 11th, 2010, 09:10 AM	#4
Malcolm Hamilton Major Player Join Date: Jan 2007 Location: Ottawa, Canada Posts: 844	Hi Craig, Yes I did an uninstall (didn't see this option in my XDCAM EX Clip Browser folder, so used AppCleaner) and a reinstall, with the latest version I could find (2.06). I've got a new ext. display attached. I'll detach it and try to launch Clip Browser again. Malcolm

April 11th, 2010, 09:13 AM	#5
Craig Seeman Inner Circle Join Date: Feb 2004 Location: Brooklyn, NY, USA Posts: 3,841	Detach any external card readers as well.

April 11th, 2010, 09:22 AM	#6
Malcolm Hamilton Major Player Join Date: Jan 2007 Location: Ottawa, Canada Posts: 844	I don't have any external card readers attached. But I'll try repairing disk permissions, and then relaunch. (this has never happened to me before, but I guess there's always a first time). Cheers, Malcolm

April 11th, 2010, 09:26 AM	#7
Malcolm Hamilton Major Player Join Date: Jan 2007 Location: Ottawa, Canada Posts: 844	Repairing disk permissions did it... what a relief. Craig, thanks for chiming in. It prevented me from panicking. Malcolm

April 11th, 2010, 10:07 AM	#8
Craig Seeman Inner Circle Join Date: Feb 2004 Location: Brooklyn, NY, USA Posts: 3,841	Snow Leopard seems a bit more "permissions" conscious that Leopard. BTW I mentioned the SDHC reader because I had a problem with ClipBrowser crashing that was tied to a specific model Sandisk multi card reader as well.