Problems with log and transfer on an imac at DVinfo.net

John Godwin · January 8th, 2010, 08:30 AM

Using FCP Log & Transfer on a new iMac. I use it without problems all the time on my Mac Pro tower and two different mac pro laptops.

Here's the message:

Warning: contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media.

I get this message when I try to open any of the many xdcam ex BPAV sub-folders on the drive. I tried opening one of the BPAV folders directly from a card and get the same message.

Now, I can open any of these in clip browser or the xdcam transfer program, or by opening the "import" xdcam transfer program (although that won't load the thumbnails). I can use the "import" xdcam transfer to get clips in if necessary.

This is on a new iMac, running OS X 10.6.2, FCP 7. I think I have the latest versions of log & transfer and such.

And an additional note - the exact same drive works normally with my mac pro tower or laptops, so it is something specific to the imac and/or software.

Thanks for in help, in advance.

Best,
John

Shaughan Flynn · January 8th, 2010, 12:09 PM

You verified the XDCAM driver and the FCP plugin for this?

SXS Drivers

Sony | Micro Site - XDCAM EX

John Godwin · January 9th, 2010, 01:27 PM

Shaughan,

That did the trick, thanks very much.

Best,
John

Gerd Kogler · September 8th, 2011, 07:25 AM

I just doug up this old thread in search for an answer to my problem, which is similar, except that I try to open a CLP folder recorded with a nanoFlash on a 32GB Transcend 400x CF card. It plays back fine on TV and on the desktop with QTP10, although 7.x.x. is recommended. Just started with an FCP 7.03 upgrade on a new iMac i7, and this is my first try to capture from card (after about 250 Mini DV tape captures).
Problem: upon opening the CLP folder I get the same message than discussed above: CLP contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media. The recording on the nanoFlash was done in XDCAMHD422LGOP100mbps, which is said to be natively acceptable by FCP7.
Despite an exhaustive search on Forum sites I could not come up with an answer.
Any clues?
Any response is gratefully thanked for.

Gerd

Kevin Spahr · September 8th, 2011, 12:17 PM

Are you running Lion (10.7) OS?
If I remember that was the message I got when trying to use Log & Transfer with XDCAM EX material with Lion and FCP7 - the plugin for XDCAM EX is not compatible with Lion.

I had to import the clips using Sonys Clip Browser (or was it the other Sony clip software app - can't remember and I'm not at my computer and the little grey cells don't work like they use to Damn those birthdays...)

Gerd Kogler · September 8th, 2011, 09:48 PM

No, Kevin, I received the new iMac with Snow Leopard installed, but QT10. Ido XDCAM422 via HDMI on the nanoFlash (CF card). I'll continue to play the detective, but if someone has a clue, it would be appreciated.
Thanks,
Gerd

Gerd Kogler · September 10th, 2011, 08:10 PM

I now have managed to mount clips in the L&T window of FCP7 (CF card with m2t files shot with the HVR-MRC1 on a Z7), after downloading a plug-in from Sony. But now I still get the message: 'PREVIEW UNSUPPORTED FOR THIS FORMAT'. That's still unacceptable, as I have to fish out the good bits from the sometimes extensive (Wildlife) clips.
Any clues from anyone who experienced the same problem are greatly appreciated.

Gerd

Dave Sperling · September 13th, 2011, 09:58 AM

Are you recording on the NanoFlash to .MOV files or to .MXF files?

Since you say that FCP should read the files natively, I'm assuming that the NanoFlash is recording to .MOV files. Going on that assumption, if the computer is having trouble with the file format, my guess would be that the FCP codec for XDcam footage in MOV files is not installed properly. Have you checked / re-installed FCP?

Gerd Kogler · September 21st, 2011, 06:53 AM

Hi Dave,
No, I tried to transfer from the MRC1 unit (Z7/HDV). As the tapes were no problem, I thought it would be the same with CF cards. Clips mount in the transfer window, but viewing is not possible with .m2t format. The remedy would be 'ClipWrap', as I found out, but in this case I continue to shoot tape as a backup.
For the NanoFlash footage I use the Nexto (.MOV files)

Thank you for your response.

Cheers,
Gerd

January 8th, 2010, 08:30 AM	#1
John Godwin Regular Crew Join Date: Jun 2006 Location: Atlanta GA Posts: 190	Problems with log and transfer on an imac Using FCP Log & Transfer on a new iMac. I use it without problems all the time on my Mac Pro tower and two different mac pro laptops. Here's the message: Warning: contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media. I get this message when I try to open any of the many xdcam ex BPAV sub-folders on the drive. I tried opening one of the BPAV folders directly from a card and get the same message. Now, I can open any of these in clip browser or the xdcam transfer program, or by opening the "import" xdcam transfer program (although that won't load the thumbnails). I can use the "import" xdcam transfer to get clips in if necessary. This is on a new iMac, running OS X 10.6.2, FCP 7. I think I have the latest versions of log & transfer and such. And an additional note - the exact same drive works normally with my mac pro tower or laptops, so it is something specific to the imac and/or software. Thanks for in help, in advance. Best, John

January 8th, 2010, 12:09 PM	#2
Shaughan Flynn Major Player Join Date: Aug 2005 Posts: 272	You verified the XDCAM driver and the FCP plugin for this? SXS Drivers Sony \| Micro Site - XDCAM EX __________________ B-Scene Films

September 8th, 2011, 07:25 AM	#4
Gerd Kogler Regular Crew Join Date: Nov 2008 Location: NSW / Australia Posts: 76	Re: Problems with log and transfer on an imac I just doug up this old thread in search for an answer to my problem, which is similar, except that I try to open a CLP folder recorded with a nanoFlash on a 32GB Transcend 400x CF card. It plays back fine on TV and on the desktop with QTP10, although 7.x.x. is recommended. Just started with an FCP 7.03 upgrade on a new iMac i7, and this is my first try to capture from card (after about 250 Mini DV tape captures). Problem: upon opening the CLP folder I get the same message than discussed above: CLP contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media. The recording on the nanoFlash was done in XDCAMHD422LGOP100mbps, which is said to be natively acceptable by FCP7. Despite an exhaustive search on Forum sites I could not come up with an answer. Any clues? Any response is gratefully thanked for. Gerd

September 8th, 2011, 12:17 PM	#5
Kevin Spahr Major Player Join Date: Feb 2005 Location: Carlisle, PA Posts: 451	Re: Problems with log and transfer on an imac Are you running Lion (10.7) OS? If I remember that was the message I got when trying to use Log & Transfer with XDCAM EX material with Lion and FCP7 - the plugin for XDCAM EX is not compatible with Lion. I had to import the clips using Sonys Clip Browser (or was it the other Sony clip software app - can't remember and I'm not at my computer and the little grey cells don't work like they use to Damn those birthdays...)

September 8th, 2011, 09:48 PM	#6
Gerd Kogler Regular Crew Join Date: Nov 2008 Location: NSW / Australia Posts: 76	Re: Problems with log and transfer on an imac No, Kevin, I received the new iMac with Snow Leopard installed, but QT10. Ido XDCAM422 via HDMI on the nanoFlash (CF card). I'll continue to play the detective, but if someone has a clue, it would be appreciated. Thanks, Gerd

January 9th, 2010, 01:27 PM	#3
John Godwin Regular Crew Join Date: Jun 2006 Location: Atlanta GA Posts: 190	Shaughan, That did the trick, thanks very much. Best, John

September 10th, 2011, 08:10 PM	#7
Gerd Kogler Regular Crew Join Date: Nov 2008 Location: NSW / Australia Posts: 76	Re: Problems with log and transfer on an imac I now have managed to mount clips in the L&T window of FCP7 (CF card with m2t files shot with the HVR-MRC1 on a Z7), after downloading a plug-in from Sony. But now I still get the message: 'PREVIEW UNSUPPORTED FOR THIS FORMAT'. That's still unacceptable, as I have to fish out the good bits from the sometimes extensive (Wildlife) clips. Any clues from anyone who experienced the same problem are greatly appreciated. Gerd

September 13th, 2011, 09:58 AM	#8
Dave Sperling Major Player Join Date: Jan 2010 Location: Tinton Falls, NJ Posts: 780	Re: Problems with log and transfer on an imac Are you recording on the NanoFlash to .MOV files or to .MXF files? Since you say that FCP should read the files natively, I'm assuming that the NanoFlash is recording to .MOV files. Going on that assumption, if the computer is having trouble with the file format, my guess would be that the FCP codec for XDcam footage in MOV files is not installed properly. Have you checked / re-installed FCP?

September 21st, 2011, 06:53 AM	#9
Gerd Kogler Regular Crew Join Date: Nov 2008 Location: NSW / Australia Posts: 76	Re: Problems with log and transfer on an imac Hi Dave, No, I tried to transfer from the MRC1 unit (Z7/HDV). As the tapes were no problem, I thought it would be the same with CF cards. Clips mount in the transfer window, but viewing is not possible with .m2t format. The remedy would be 'ClipWrap', as I found out, but in this case I continue to shoot tape as a backup. For the NanoFlash footage I use the Nexto (.MOV files) Thank you for your response. Cheers, Gerd