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Sony XDCAM EX Pro Handhelds
Sony PXW-Z280, Z190, X180 etc. (going back to EX3 & EX1) recording to SxS flash memory.

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Old December 23rd, 2009, 03:21 PM   #1
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Join Date: Nov 2006
Location: Baltimore, Maryland
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First Time Dealing with Sony Customer Service...

I had to find a part for my camera (someone lost a connector cover). So I found the part on their pro site and ordered it. I asked if I would be emailed an invoice and the CS rep said no but one would come with the part in the mail.

I just received the part and there is no price amounts on the invoice. I need this because that someone who lost the part needs a copy of it before $$ is forked over. Grr Sony...grr...
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Old December 23rd, 2009, 03:30 PM   #2
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Perhaps the part was supplied free.
That has happened before to me.
Just a thought.
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