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February 19th, 2009, 05:36 AM
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#1 |
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New Boot
Join Date: Jan 2009
Location: Oxford, UK
Posts: 13
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Grrr! Sony didn't update my firmware
I had the battery drain problem and sent off the camera thinking it would also come back with firmware V1.11 - only to find yesterday that it has been updated only to V1.05. Calling Sony this morning they they said V1.11 adds functionality and is not a primesupport feature. I'm furious - anyone know the best place here in the UK to get it upgraded?
David |
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February 19th, 2009, 05:42 AM
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#2 |
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Major Player
Join Date: Jul 2008
Location: Melbourne, Australia
Posts: 393
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David, from what I understand about the EX1's FW 1.11, it is an update that you need to pay for. I seems that you did not ask for the update, and through no fault of your own, did not get it because of the cost involved.
Good luck with the update.
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David Issko Edit 1 Video Productions |
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February 19th, 2009, 10:26 AM
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#3 |
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Major Player
Join Date: Dec 2007
Location: Northampton, UK
Posts: 259
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I remember at the time that Sony said they would only upgrade for free before the end of November. Still it seems a bit tight not to do it if they have your camera anyway - it doesn't take long.
If you want to email me, I'm sure I could point you in the direction of the upgrade. N |
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February 19th, 2009, 10:31 AM
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#4 |
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New Boot
Join Date: Apr 2007
Location: Italy
Posts: 7
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You have a P.M.
Regards, Luca |
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February 19th, 2009, 01:29 PM
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#5 |
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Trustee
Join Date: Nov 2007
Location: Bristol UK
Posts: 1,273
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David, you have a pm from me as well.
Paul.
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Round 2 GH5,FZ2000 |
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February 20th, 2009, 12:51 PM
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#7 | |
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Major Player
Join Date: Sep 2008
Location: Republic of Vancouver Island
Posts: 200
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Quote:
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Any sufficiently advanced technology is indistinguishable from magic. AC Clarke |
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