My Sony EX3 is useless at DVinfo.net

Vincent Oliver · January 28th, 2009, 10:07 AM

Just thought I would let you all know that my brand new Sony EX3 took a nose dive off my tripod and smashed upon impact with the floor. The lens has snapped appart into two pieces, I am not sure if the body mount has also become distorted, in which case the camera will be a write off. The bad news is that my insurance will not cover the camera as I didn't register it with them. I guess Christmas and other distractions got in the way of my usual business activities.

What on earth do I do with a DM shoulder brace, Kata 197 bag and several memory cards. I can't afford to replace the camera at this stage.

Chris Hurd · January 28th, 2009, 10:46 AM

Very sorry about this, Vincent... and I hate to be morbid, but... photos?

In the US, homeowners insurance *might* cover it if it's been declared on the policy. Unfamiliar with how these things work in the UK though.

Ian Planchon · January 28th, 2009, 11:06 AM

man, I am really sorry! I know the feeling. I dont even know what your options could be, this is a really tough situation. but if the body still works maybe you can find a decent lens to throw on there to keep ya going.

good luck.

Vincent Oliver · January 28th, 2009, 11:39 AM

Quote:

Originally Posted by Chris Hurd

Very sorry about this, Vincent... and I hate to be morbid, but... photos?

In the US, homeowners insurance *might* cover it if it's been declared on the policy. Unfamiliar with how these things work in the UK though.

Thanks Chris, I am trying the homewoners route, I will post a picture later - just as soon as I have dried my eyes. My 8 year old daughter emptied her piggy bank and offered me the contents. It's just a bad day.

Dana Kupper · January 28th, 2009, 12:02 PM

Oh! I can only tell you what I try to tell myself in those situations, "It's just a machine, thankfully no one got hurt."
It brings little comfort, however. I'm sorry.

Bill Ravens · January 28th, 2009, 12:08 PM

wow! that's the second EX3 in as many weeks, that I know about. Must be an omen.
;o)
Just remember that the lens elements are just sand.

Vincent Oliver · January 28th, 2009, 12:08 PM

Thanks Dana,

I nearlyt landed one on my assistant though, someone didn't tighten up the tripod legs - not pointing the finger at anyone, but I have never dropped anything or broken any equipment in the last 30 years.

Anyway, as you say no one was hurt and it is only a machine. I was in the middle of a big project which needs to be completed before the end of February. I will start again from scratch and use my Canon XH A1 - unfortunately this is a PAL format camera so I can't mix the footage from the Sony as I shot all the material in NTSC (for US market).

For those with an interest, here is a quick shot of the camera

ex3

Vincent Oliver · January 28th, 2009, 12:12 PM

Quote:

Originally Posted by Bill Ravens

Just remember that the lens elements are just sand.

Dust to dust etc.

I wil have the camera body looked at, hopefull there may not be any distortion on the lens mount, but I am not holding out much hope.

A replacement lens will cost £1012.00 ($1448)

Scott Hayes · January 28th, 2009, 12:20 PM

i would fight with your insurance company.

Denis OKeefe · January 28th, 2009, 12:23 PM

Any chance the camera is covered by a credit card? Large purchases made on the Amex card are covered for a period of time, although I'm not sure how long. Any port in a storm, it may be worth checking out if it was a CC purchase.

Vincent Oliver · January 28th, 2009, 01:21 PM

Thank you Denis,

Someone else has just pointed this out to me, I will check with BarclayCard to see if this is covered.

All the years I have paid out on camnera insurance without a single claim, and I let this one slip through the net. We learn the hard way.

Ola Christoffersson · January 28th, 2009, 01:46 PM

Quote:

Originally Posted by Ian Planchon

man, I am really sorry! I know the feeling. I dont even know what your options could be, this is a really tough situation. but if the body still works maybe you can find a decent lens to throw on there to keep ya going.

good luck.

I don't know how much a new EX3 lense would be but I was surprised to hear that the complete EX1 lense including zoom handle is only about $1000 as a spare part.

Jay Gladwell · January 28th, 2009, 02:20 PM

Vincent, you have my deepest, most sincere sympathies on your recent loss.

My stomach flipped just reading abobut it!

Noel Lising · January 28th, 2009, 03:28 PM

I know how you feel Vincent in my 20 years, here's my catastrophe list if this makes you feel any better.

1. AG-456 nose dive
2. PVM Monitor stolen
3. PD150 stolen

After the AG-456 Nose Dive, I never leave my camera on a tripod, it goes where I go.

Simon Duncan · January 28th, 2009, 03:29 PM

I dropped my EX1 a few months back and sent it to Sony here in France hoping my 2 year prime support would cover it but alas no go.

Since it was dropped I have to fork out some 1385.00 Euros for a new lens and cover rear handle.

Although it was all my fault I am not a very happy camper.

January 28th, 2009, 10:07 AM	#1
Vincent Oliver Trustee Join Date: Sep 2004 Location: Chislehurst, London Posts: 1,724	My Sony EX3 is useless Just thought I would let you all know that my brand new Sony EX3 took a nose dive off my tripod and smashed upon impact with the floor. The lens has snapped appart into two pieces, I am not sure if the body mount has also become distorted, in which case the camera will be a write off. The bad news is that my insurance will not cover the camera as I didn't register it with them. I guess Christmas and other distractions got in the way of my usual business activities. What on earth do I do with a DM shoulder brace, Kata 197 bag and several memory cards. I can't afford to replace the camera at this stage. __________________ Eyes are a deaf man’s ears. Ears are a blind man’s eyes

January 28th, 2009, 10:46 AM	#2
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Very sorry about this, Vincent... and I hate to be morbid, but... photos? In the US, homeowners insurance might cover it if it's been declared on the policy. Unfamiliar with how these things work in the UK though. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

January 28th, 2009, 12:08 PM	#7
Vincent Oliver Trustee Join Date: Sep 2004 Location: Chislehurst, London Posts: 1,724	Thanks Dana, I nearlyt landed one on my assistant though, someone didn't tighten up the tripod legs - not pointing the finger at anyone, but I have never dropped anything or broken any equipment in the last 30 years. Anyway, as you say no one was hurt and it is only a machine. I was in the middle of a big project which needs to be completed before the end of February. I will start again from scratch and use my Canon XH A1 - unfortunately this is a PAL format camera so I can't mix the footage from the Sony as I shot all the material in NTSC (for US market). For those with an interest, here is a quick shot of the camera ex3 __________________ Eyes are a deaf man’s ears. Ears are a blind man’s eyes

January 28th, 2009, 12:23 PM	#10
Denis OKeefe Major Player Join Date: Aug 2008 Location: Wayne, PA Posts: 207	other insurance options Any chance the camera is covered by a credit card? Large purchases made on the Amex card are covered for a period of time, although I'm not sure how long. Any port in a storm, it may be worth checking out if it was a CC purchase.

January 28th, 2009, 01:21 PM	#11
Vincent Oliver Trustee Join Date: Sep 2004 Location: Chislehurst, London Posts: 1,724	Thank you Denis, Someone else has just pointed this out to me, I will check with BarclayCard to see if this is covered. All the years I have paid out on camnera insurance without a single claim, and I let this one slip through the net. We learn the hard way. __________________ Eyes are a deaf man’s ears. Ears are a blind man’s eyes

January 28th, 2009, 11:06 AM	#3
Ian Planchon Major Player Join Date: Nov 2007 Location: an Alaskan living in Des Moines, Iowa Posts: 513	man, I am really sorry! I know the feeling. I dont even know what your options could be, this is a really tough situation. but if the body still works maybe you can find a decent lens to throw on there to keep ya going. good luck.

January 28th, 2009, 12:02 PM	#5
Dana Kupper Regular Crew Join Date: Jan 2009 Location: Chicago, IL Posts: 36	Oh! I can only tell you what I try to tell myself in those situations, "It's just a machine, thankfully no one got hurt." It brings little comfort, however. I'm sorry.

January 28th, 2009, 12:08 PM	#6
Bill Ravens Join Date: Nov 2001 Location: santa fe, nm Posts: 3,264 Images: 10	wow! that's the second EX3 in as many weeks, that I know about. Must be an omen. ;o) Just remember that the lens elements are just sand.

January 28th, 2009, 12:20 PM	#9
Scott Hayes Major Player Join Date: Sep 2003 Location: Lexington, KY Posts: 692	i would fight with your insurance company.

January 28th, 2009, 02:20 PM	#13
Jay Gladwell Join Date: Jul 2002 Posts: 1,244	Vincent, you have my deepest, most sincere sympathies on your recent loss. My stomach flipped just reading abobut it!

January 28th, 2009, 03:28 PM	#14
Noel Lising Major Player Join Date: Jul 2008 Location: Toronto, Canada Posts: 789	I know how you feel Vincent in my 20 years, here's my catastrophe list if this makes you feel any better. 1. AG-456 nose dive 2. PVM Monitor stolen 3. PD150 stolen After the AG-456 Nose Dive, I never leave my camera on a tripod, it goes where I go.

January 28th, 2009, 03:29 PM	#15
Simon Duncan Regular Crew Join Date: Dec 2005 Location: Angers, France Posts: 181	I dropped my EX1 a few months back and sent it to Sony here in France hoping my 2 year prime support would cover it but alas no go. Since it was dropped I have to fork out some 1385.00 Euros for a new lens and cover rear handle. Although it was all my fault I am not a very happy camper.