Vignette problem

[Steven Thomas]

Thanks Lenny,
I had originally wrote wide open, but wondered if some would confuse the less DOF from a landscape shot at full wide & f1.9, with a BF issue.

Then again, at full wide the DOF will be fairly large even at f1.9.

I'll change my destructions. ;)

[Leonard Levy]

Originally Posted by Dennis Joseph

For North American users wanting to contact Sony about any vignetting or backfocus call 1-800-883-6817, option 2-5-2

I tried this yesterday and got a totally vapid guy who mouthed platitudes about Sony's excellent support. Totally useless. I will call again and hope to have better luck.

[Gerald Loidl]

All the talk about the new firmware version made me check what version my camera coming back from repair has.
It now has V1-05-0405 whereas the loaner camera has V1.03-0351.

It looks like they already used the new software for the repair, and it did not fix it at all...

regards,
Gerald - still boiling!

[Sebastien Thomas]

Originally Posted by Gerald Loidl

All the talk about the new firmware version made me check what version my camera coming back from repair has.
It now has V1-05-0405 whereas the loaner camera has V1.03-0351.

It looks like they already used the new software for the repair, and it did not fix it at all...

regards,
Gerald - still boiling!

Hi

maybe you should call Sony and ask for the differences. I checked my firmware last week and I'm in 0351 too.
Do you still have the "green screen" when changing recording mode, or going to expand focus ?

[Dennis Joseph]

Originally Posted by Sebastien Thomas

Hi

maybe you should call Sony and ask for the differences. I checked my firmware last week and I'm in 0351 too.
Do you still have the "green screen" when changing recording mode, or going to expand focus ?

What's the situation with the green screen? Is it normal or a problem?

[Sebastien Thomas]

Originally Posted by Dennis Joseph

What's the situation with the green screen? Is it normal or a problem?

don't know, it's just anoying, i would love to have this fixed, even if it's not a problem to live with.

[Sean Donnelly]

Just received SN 101789, and I am seeing the vignette issue. Has anyone had any luck with the backfocus adjustment? I just got the camera, I'd hate to send it back already. As far as the green screen flash it is fairly normal, at least in my experience (EX1, F900, Panavision Genesis, Arri D20, etc.). It's always to varying degrees and sometimes just a band instead of a full green frame, but I'm pretty sure it's a function of the processors losing signal temporarily while it switches modes. Sony could probably write in a code to flash to black, instead of green/noise.

-Sean

[Gerald Loidl]

Originally Posted by Sebastien Thomas

Do you still have the "green screen" when changing recording mode, or going to expand focus ?

Yes the green screen is still there, but I think thats pretty normal. I´ve seen it on other camera types too - nothing to worry about.

[Dennis Joseph]

Originally Posted by Sean Donnelly

Just received SN 101789, and I am seeing the vignette issue. Has anyone had any luck with the backfocus adjustment? I just got the camera, I'd hate to send it back already. As far as the green screen flash it is fairly normal, at least in my experience (EX1, F900, Panavision Genesis, Arri D20, etc.). It's always to varying degrees and sometimes just a band instead of a full green frame, but I'm pretty sure it's a function of the processors losing signal temporarily while it switches modes. Sony could probably write in a code to flash to black, instead of green/noise.

-Sean

I'm surprised you got a s/n in the 1000 range being so late in the game. Where did you purchase it from? At this point everyone should be getting 4000+

[Sean Donnelly]

I was surprised as well. It actually came from a reputable authorized sony distributor in NYC that I don't think I can mention here because they're not part of the DVInfo preferred vendor list.

[Alfredo Silva]

Hellow guys!, How kan I see witch version of the software I have in camera?
Mine is 401038 ;) whith no problems until now. :)

[Sean Donnelly]

hold sel/set (the select roller) and cancel while pressing the menu button. There should now be three extra menu options. The last one is the info page, which will tell you the FW version.

-Sean

[Alfredo Silva]

Great! thanks Sean!

[Gerald Loidl]

A high Sony sales representative today came by to hand over a brand new EX1 to me, as Sony prime support does not have any exchange cameras and no more loaner cameras. They just cant find out what´s wrong with my cameras back focus.
To make the story short:
The new camera has the backfocus problem as well - and this time I performed the test in front of the Sony guy.
He was surprised and then pulled out one of the demo cameras he had with him, only to find out that it has the same issue. Nobody ever noticed this problem before. Looks like most people did not use the ND filter??
In the meantime I think that all EX1 have this issue, maybe people do not test good enough to see if their camera has this problem. In the last 7 weeks I had 5 cameras with the same issue going through my hands! This can´t be any coincident!
Anyways - he took all the cameras with him and will show it to his technicians and can hopefully present a working camera to me soon. Its now almost 7 weeks since I bought my camera.
It looks like they did not test their cameras closely enough.
I´m still boiling! This camera was the worst investment I have ever made, and I always was a big Sony fan...

[Dennis Joseph]

Originally Posted by Gerald Loidl

A high Sony sales representative today came by to hand over a brand new EX1 to me, as Sony prime support does not have any exchange cameras and no more loaner cameras. They just cant find out what´s wrong with my cameras back focus.
To make the story short:
The new camera has the backfocus problem as well - and this time I performed the test in front of the Sony guy.
He was surprised and then pulled out one of the demo cameras he had with him, only to find out that it has the same issue. Nobody ever noticed this problem before. Looks like most people did not use the ND filter??
In the meantime I think that all EX1 have this issue, maybe people do not test good enough to see if their camera has this problem. In the last 7 weeks I had 5 cameras with the same issue going through my hands! This can´t be any coincident!
Anyways - he took all the cameras with him and will show it to his technicians and can hopefully present a working camera to me soon. Its now almost 7 weeks since I bought my camera.
It looks like they did not test their cameras closely enough.
I´m still boiling! This camera was the worst investment I have ever made, and I always was a big Sony fan...

I think you guys are having a major issue out in the Austrian region to be honest with you.