Some possible dead pixels on LCD at DVinfo.net

Georg Liigand · February 19th, 2006, 04:28 PM

Hi again everyone,

As I got to the mood of creating new topics in this forum, I decided to ask your opinion as well on the little issue I have with my camera (VX2100). The LCD screen has a little white bar on the right side which constantly shows and I think it's dead pixels. I have no idea how it got there and I do not even know whether it was there already when I bought the cam, but I think it wasn't. I contacted the camera shop and they said it might have happened because of some heavy shock applied to the camera. However, this is really not possible as I have maintained it with very good care. They said that I could send it to warranty, but it will probably not be repaired for free. I can indeed live with this problem and the bar doesn't disturb me a tiny bit, but it just made me a little worried. Here's a picture of the LCD: http://georg.skyfilmproductions.com/...00_display.JPG

What is your opinion on this? Any way I could try to improve it myself? Thanks a lot!

Robert M Wright · February 20th, 2006, 12:49 AM

I'd send that in for warranty repair, and would not take no for an answer. May I ask who the dealer was?

Georg Liigand · February 20th, 2006, 02:38 AM

Thanks for the advice. Maybe I should really do this. I ordered it from United Kingdom and the shop was Digital-4-U. They mostly sell via Ebay and have good reputation. It's a small shop, but the main salesman is very friendly and he actually did provide me some options for fixing the camera. He just said that it might not work out as Sony may not consider it under warranty.

Robert M Wright · February 20th, 2006, 03:44 AM

What is the purchase date?

Georg Liigand · February 20th, 2006, 05:10 AM

The purchase date is Oct 18, 2005.

Robert M Wright · February 20th, 2006, 07:13 AM

I think that would be warrantied for part, but not labor. I'm sure someone else here would know for sure.

Georg Liigand · February 20th, 2006, 11:47 AM

Thanks for all the help, Robert. The seller asked me to send it to repair here locally and if the cost will not be extremely high, I will get it refunded by the shop.

Does anyone know whether the whole LCD needs to be replaced in such cases and how much does the VX2100/PD170 LCD approximately cost?

Robert M Wright · February 20th, 2006, 04:18 PM

The LCD screen itself (parts) should be under warranty, just not the cost of labor to replace it. The shop should contact Sony if they need parts. (Sony might want you to send the camera to them for repair, if they are going to provide the parts under warranty though.)

Robert M Wright · February 20th, 2006, 04:20 PM

You might want to give the fine print in the warranty a careful read (always fun!).

Georg Liigand · February 21st, 2006, 02:55 AM

Thanks for finding this out for me. It's a bit complicated indeed. I will firstly take the camera to the local Sony Centre for detecting the fault and then they will hopefully tell me how expensive it will be to repair. If it's not too high, then I will not have to send it to UK for warranty repair.

February 19th, 2006, 04:28 PM	#1
Georg Liigand Major Player Join Date: Feb 2005 Location: Estonia Posts: 214	Some possible dead pixels on LCD Hi again everyone, As I got to the mood of creating new topics in this forum, I decided to ask your opinion as well on the little issue I have with my camera (VX2100). The LCD screen has a little white bar on the right side which constantly shows and I think it's dead pixels. I have no idea how it got there and I do not even know whether it was there already when I bought the cam, but I think it wasn't. I contacted the camera shop and they said it might have happened because of some heavy shock applied to the camera. However, this is really not possible as I have maintained it with very good care. They said that I could send it to warranty, but it will probably not be repaired for free. I can indeed live with this problem and the bar doesn't disturb me a tiny bit, but it just made me a little worried. Here's a picture of the LCD: http://georg.skyfilmproductions.com/...00_display.JPG What is your opinion on this? Any way I could try to improve it myself? Thanks a lot!

February 20th, 2006, 12:49 AM	#2
Robert M Wright Inner Circle Join Date: Jan 2006 Location: Minnesota (USA) Posts: 2,171	I'd send that in for warranty repair, and would not take no for an answer. May I ask who the dealer was?

February 20th, 2006, 02:38 AM	#3
Georg Liigand Major Player Join Date: Feb 2005 Location: Estonia Posts: 214	Thanks for the advice. Maybe I should really do this. I ordered it from United Kingdom and the shop was Digital-4-U. They mostly sell via Ebay and have good reputation. It's a small shop, but the main salesman is very friendly and he actually did provide me some options for fixing the camera. He just said that it might not work out as Sony may not consider it under warranty.

February 20th, 2006, 03:44 AM	#4
Robert M Wright Inner Circle Join Date: Jan 2006 Location: Minnesota (USA) Posts: 2,171	What is the purchase date?

February 20th, 2006, 05:10 AM	#5
Georg Liigand Major Player Join Date: Feb 2005 Location: Estonia Posts: 214	The purchase date is Oct 18, 2005.

February 20th, 2006, 07:13 AM	#6
Robert M Wright Inner Circle Join Date: Jan 2006 Location: Minnesota (USA) Posts: 2,171	I think that would be warrantied for part, but not labor. I'm sure someone else here would know for sure.

February 20th, 2006, 11:47 AM	#7
Georg Liigand Major Player Join Date: Feb 2005 Location: Estonia Posts: 214	Thanks for all the help, Robert. The seller asked me to send it to repair here locally and if the cost will not be extremely high, I will get it refunded by the shop. Does anyone know whether the whole LCD needs to be replaced in such cases and how much does the VX2100/PD170 LCD approximately cost?

February 20th, 2006, 04:18 PM	#8
Robert M Wright Inner Circle Join Date: Jan 2006 Location: Minnesota (USA) Posts: 2,171	The LCD screen itself (parts) should be under warranty, just not the cost of labor to replace it. The shop should contact Sony if they need parts. (Sony might want you to send the camera to them for repair, if they are going to provide the parts under warranty though.)

February 20th, 2006, 04:20 PM	#9
Robert M Wright Inner Circle Join Date: Jan 2006 Location: Minnesota (USA) Posts: 2,171	You might want to give the fine print in the warranty a careful read (always fun!).

February 21st, 2006, 02:55 AM	#10
Georg Liigand Major Player Join Date: Feb 2005 Location: Estonia Posts: 214	Thanks for finding this out for me. It's a bit complicated indeed. I will firstly take the camera to the local Sony Centre for detecting the fault and then they will hopefully tell me how expensive it will be to repair. If it's not too high, then I will not have to send it to UK for warranty repair.