Sony Product Notice at DVinfo.net

Pat Sherman · October 6th, 2005, 10:42 AM

FYI.. Posted 10/3/2005 on their Website.. So I don't know if this is new news..

October 3, 2005

Notice to Owners of Sony Professional Camcorder Products:
DSRPD150, DSRPD170, DSRPDX10, and DSR250.

Thank you for your purchase of Sony products.

It has recently come to our attention that a limited number of camcorders manufactured prior to March 2004 that incorporate a certain type of image sensor device (CCD) may exhibit the following problem:

When the camcorder is used for acquisition in the camera mode, the LCD panel and/or electronic viewfinder exhibits either a distorted image or no image at all.

We have determined that this problem only occurs in a limited number of camcorders, but may be accelerated if they are exposed to hot and humid environments.

In an effort to ensure customer satisfaction, Sony will offer a free repair from October 3rd, 2005 to October 2nd, 2007 to the owners of affected camcorders exhibiting the above-mentioned problem.

If you have a camcorder that exhibits the distortion or no image problem or have any questions regarding this problem, please contact the Sony National Support at 866-766-9272, Option 2.

Sincerely,

Sony Electronics Inc.

October 6th, 2005, 10:42 AM	#1
Pat Sherman Major Player Join Date: Feb 2005 Location: DuPont, Wa Posts: 325	Sony Product Notice FYI.. Posted 10/3/2005 on their Website.. So I don't know if this is new news.. October 3, 2005 Notice to Owners of Sony Professional Camcorder Products: DSRPD150, DSRPD170, DSRPDX10, and DSR250. Thank you for your purchase of Sony products. It has recently come to our attention that a limited number of camcorders manufactured prior to March 2004 that incorporate a certain type of image sensor device (CCD) may exhibit the following problem: When the camcorder is used for acquisition in the camera mode, the LCD panel and/or electronic viewfinder exhibits either a distorted image or no image at all. We have determined that this problem only occurs in a limited number of camcorders, but may be accelerated if they are exposed to hot and humid environments. In an effort to ensure customer satisfaction, Sony will offer a free repair from October 3rd, 2005 to October 2nd, 2007 to the owners of affected camcorders exhibiting the above-mentioned problem. If you have a camcorder that exhibits the distortion or no image problem or have any questions regarding this problem, please contact the Sony National Support at 866-766-9272, Option 2. Sincerely, Sony Electronics Inc.