Sony DSR-PD150/170 PDX10 & DSR-250

Jim J. Donaldson · October 14th, 2005, 06:14 AM

Sony DSR-PD150/170 PDX10 & DSR-250 - Fault Advisory

Sony have just issued a product advisory for the above cameras
>>>

Has anyone heard anything on this. Is there a serial number range we should look for? Any further info would be great.
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Martin Mayer · October 14th, 2005, 07:05 AM

Quote:

Originally Posted by Jim J. Donaldson

Has anyone heard anything on this. Is there a serial number range we should look for? Any further info would be great.

Yes, the serial numbers are here. I believe it's a PAL/European thing only.

Jim J. Donaldson · October 14th, 2005, 07:37 AM

Thanks for the info.

Ronald Lee · October 20th, 2005, 10:12 PM

what is the fault?

Jim J. Donaldson · October 21st, 2005, 06:18 AM

"When the Professional Camcorder or Camera is used in camera mode, the LCD panel and/or electronic viewfinder will show either a distorted image or no image."

Jim J. Donaldson · October 21st, 2005, 01:37 PM

From:
http://www.videohelp.com/forum/viewtopic.php?t=282495

"Defect could cause some digital cameras to stop working
By LEONARD FISCHER

First, the bad news: Five popular makers of digital cameras and camcorders have acknowledged a defect that could cause hundreds of thousands of units manufactured from 2002 through 2004 to stop working correctly.

Now, the good news: All of the companies have agreed to fix the problem for free -- even if your camera or camcorder is out of warranty.

The defect can occur in more than 150 different models sold by Sony, Canon, Nikon, Fuji and Konica Minolta that use image sensors, called CCDs, made by Sony's semiconductor group.

The glitch involves the "glue" that holds the image sensor in place, says Rachel Branch, a Sony spokeswoman. Heat and humidity can cause the glue to deteriorate, disconnecting the sensor's wiring. This results in the camera capturing distorted images or no images at all.

Sony estimates that the problem has occurred or will occur in only one-half of 1 percent of cameras sold with the company's sensor in the United States because "it's not as hot or humid here as it is in, say, Singapore," Branch says.

Sony: http://www.css.ap.sony.com/consumer/....aspx?Id=45536. Sony also has set up several phone numbers for assistance. Professional customers in the eastern United States can call 201-833-5300. Professional customers in the western part of the country can call 866-766-9272. Consumers in any part of the United States can call 866-703-7669.

October 14th, 2005, 06:14 AM	#1
Jim J. Donaldson New Boot Join Date: Nov 2003 Location: Findlay, Ohio Posts: 21	Sony DSR-PD150/170 PDX10 & DSR-250 - Fault Advisory Sony DSR-PD150/170 PDX10 & DSR-250 - Fault Advisory Sony have just issued a product advisory for the above cameras >>> Has anyone heard anything on this. Is there a serial number range we should look for? Any further info would be great. _________________________________________________ Moderator note: Sorry, we cannot quote posts from other forums. Please see the link in the post below for more info

October 14th, 2005, 07:37 AM	#3
Jim J. Donaldson New Boot Join Date: Nov 2003 Location: Findlay, Ohio Posts: 21	Thanks for the info.

October 20th, 2005, 10:12 PM	#4
Ronald Lee Major Player Join Date: Jan 2004 Location: Vancouver, Canada Posts: 435	what is the fault?

October 21st, 2005, 06:18 AM	#5
Jim J. Donaldson New Boot Join Date: Nov 2003 Location: Findlay, Ohio Posts: 21	"When the Professional Camcorder or Camera is used in camera mode, the LCD panel and/or electronic viewfinder will show either a distorted image or no image."

October 21st, 2005, 01:37 PM	#6
Jim J. Donaldson New Boot Join Date: Nov 2003 Location: Findlay, Ohio Posts: 21	From: http://www.videohelp.com/forum/viewtopic.php?t=282495 "Defect could cause some digital cameras to stop working By LEONARD FISCHER First, the bad news: Five popular makers of digital cameras and camcorders have acknowledged a defect that could cause hundreds of thousands of units manufactured from 2002 through 2004 to stop working correctly. Now, the good news: All of the companies have agreed to fix the problem for free -- even if your camera or camcorder is out of warranty. The defect can occur in more than 150 different models sold by Sony, Canon, Nikon, Fuji and Konica Minolta that use image sensors, called CCDs, made by Sony's semiconductor group. The glitch involves the "glue" that holds the image sensor in place, says Rachel Branch, a Sony spokeswoman. Heat and humidity can cause the glue to deteriorate, disconnecting the sensor's wiring. This results in the camera capturing distorted images or no images at all. Sony estimates that the problem has occurred or will occur in only one-half of 1 percent of cameras sold with the company's sensor in the United States because "it's not as hot or humid here as it is in, say, Singapore," Branch says. Sony: http://www.css.ap.sony.com/consumer/....aspx?Id=45536. Sony also has set up several phone numbers for assistance. Professional customers in the eastern United States can call 201-833-5300. Professional customers in the western part of the country can call 866-766-9272. Consumers in any part of the United States can call 866-703-7669.