Noise when writing to card and flash drive at DVinfo.net

David Allen · January 23rd, 2012, 01:29 PM

Has anyone had this problem? I have two HXR-NX5 and both record a buzzing sound every time they write to the SD card and the flash memory unit HXR-FMU128 (about every 10 seconds) this only happens when using external microphones. The problem does not exist using the internal microphone or the shotgun mic that the unit is equipped with. Do I need a special microphone? Is it a grounding issue?

Any help would be appreciated.

Thanks in advanced.

David

Michael Johnston · January 24th, 2012, 12:43 AM

It's not the camera. It could be grounding, cables or mics your using, etc. I have a Rode NTG2 shotgun. With one XLR cable there's a hum or buzz. Use another and it's gone. If you're using a wireless, there are many factors that could cause this effect, the most common being around high voltage power lines or a room such as one containing PC servers where there's a high concentration of AC current. Without seeing the exact mics and how they're connected, I can't offer a definite solution.

David Allen · January 24th, 2012, 12:28 PM

Thanks for responding but the problem is not AC hum, it is definitely occurring as the camera is writing to the SD card and flash drive. I can see the lights come on when it is writing and that is the only time it makes the buzzing sound.

Ron Evans · January 24th, 2012, 05:05 PM

How are you listening to this buzz. On playback or in your headphones while recording? Have you tried another XLR cable?

Ron Evans

David Allen · January 24th, 2012, 07:47 PM

I can hear it loudly in the headphones and of course on playback. It is actually recording the buzz to the audio track.

Yes, I have tried several cables and four different types of microphones.

Update: I contact Sony Service and they were of no help at all. But I did discover something on my own. I tried hooking up a Shure wireless microphone receiver and mic to the camera and the noise did not occur. It seems to me I need some sort of suppressor of filter for all of my other microphones. Does this sound reasonable to anyone else?

David Allen · February 2nd, 2012, 08:39 AM

I did not get much response on this issue but anyone in the future who may have to deal with this problem here is the solution. I went to a music store where we tried several mics and filters. High dollar microphones did eliminate the buzzing. But There is another solution. It was an isolation filter. Below is the description:

The ISOBLOX by RapcoHorizon offers 600 ohm, 1 to 1 inline isolation. This BLOX allows both signal and ground isolation while retaining a 600 ohm load and source impedance. The in/outs on this isolation box are XLR female and XLR male, respectively.

Hope this helps.

Ron Evans · February 2nd, 2012, 08:08 PM

Good information. Glad you found a solution to your [problem.

Just interesting to find an isolation solution works as normally on battery power there is no other ground loop. Did the problem occur on different tripods and power sources?

Ron Evans

Galen Rath · February 2nd, 2012, 08:58 PM

I, and others,have had this same problem on the Sony FS-100, a beep every time the card is written to, and is definitely linked to the presence of the FMU. I have two FS-100's, they both exhibit a beeping on Channel 2 (very loud when the FMU is installed, hardly noticeable but slightly present, when the FMU is not installed, basically no problem when the FMU is not installed, and no problem when you don't use Channel 2 in any case). I have used different FMU's with the same result.

Happens regardless of brand of SD card, and regardless of microphone used. (this cam has no internal mic)

The Sony service center says they never heard of the problem. I haven't sent the camera in yet to be checked. They just said send it in. .

Here is the sound:

David Allen · February 3rd, 2012, 12:28 PM

Ron,

Yes, the problem worked on and off different tripods and with battery as well as the AC adapter.

One thing I did not mention. We also tested another "thing" that worked for the lapel mics I had but not on the handheld. I cannot remember what the "thing" was called but it was under $10. It looks like a metal XLR plug, male on one side and female on the other end. If memory serves me right, the guy said that it crosses (or switches) two of the connections (such as the ground and one of the other leads). Apparently not all microphones are wired the same. This "thing" is a very common item for music stores to carry.

A second "thing" we tried looked and cost about the same (under $10) but it did something very different. If a common signal was present across all three lines then it canceled the signal out altogether. This also worked on the lapel mics but not the handheld. So I purchased the more expensive ISOBLOX because it worked on everything.

Sorry that I can't remember what the "Things" were called.

Ron Evans · February 3rd, 2012, 02:32 PM

Unfortunately it is common problem to have cables that are not wired correctly. So with three wires there are a number of choices to get them wrong !!! There are cable testers that show if the cable is correct and as you have found out a lot of adapters that either correct or mask the problem. Still think there may be something wrong with your NX5 though as I have not experienced this problem at all and use the FMU and both inputs all the time. Did you have the music shop test you cables?

Ron Evans

Galen Rath · February 3rd, 2012, 09:39 PM

I was thinking an XLR mic is an XLR mic, but finally realized today there are at least three kinds, one requiring external power from the cam, one having an internal battery for power, and a third that needs no power (dynamic mic).

My observation on the FS100 today is that XLR mics that get their power from the camera or do not need power at all don't cause the beeping.

Only the mics that have an internal battery, and are used with the camera switch set to 48v OFF are causing the beeping.

I also note there are two different types of beeps, one tone made by writes to the FMU and a higher pitch, quieter tone made by writes made to the SD card. Sometimes the writes coincide so you hear only 1 type of tone.

Ron Evans · February 3rd, 2012, 10:27 PM

That explains why I haven't had the problem as all my mics need the 48volt feed from the camera.

Ron Evans

David Allen · February 6th, 2012, 07:37 PM

Ron - You said that you think that there is still a problem with my NX5 however as I mentioned I have two NX5 cameras purchased about three months apart and with a very large number between model numbers. The odds of having the same problem with both cameras is very remote unless it is a standard defect among a large number of units.

Ron, I do really appreciate your input.

Galen Rath · February 6th, 2012, 09:14 PM

That's the way I feel, my two FS-100's with the same issue, were purchased months apart. Before I send the camera in to Sony service (which is pretty hard to find the time), I would like them to say "Yeh, we know what's wrong, and we are going to fix it." So far they haven't said that. They have been responsive and courteous, but haven't offered to pay for the return shipping (both cameras have multi-year warranties with them)

Ron Evans · February 6th, 2012, 10:14 PM

I will not have time to try other mics with my NX5U as I am off for a weeks holiday tomorrow but will try with an old mic I have that has the choice of battery or 48v phantom power when I get back. There may be a problem in the input circuitry as several of you have this problem.

Ron Evans

January 23rd, 2012, 01:29 PM	#1
David Allen Regular Crew Join Date: Mar 2010 Location: Springfield, Missouri Posts: 26	Noise when writing to card and flash drive Has anyone had this problem? I have two HXR-NX5 and both record a buzzing sound every time they write to the SD card and the flash memory unit HXR-FMU128 (about every 10 seconds) this only happens when using external microphones. The problem does not exist using the internal microphone or the shotgun mic that the unit is equipped with. Do I need a special microphone? Is it a grounding issue? Any help would be appreciated. Thanks in advanced. David

January 24th, 2012, 12:43 AM	#2
Michael Johnston Regular Crew Join Date: Jul 2011 Location: Dallas, TX Posts: 130	Re: Noise when writing to card and flash drive It's not the camera. It could be grounding, cables or mics your using, etc. I have a Rode NTG2 shotgun. With one XLR cable there's a hum or buzz. Use another and it's gone. If you're using a wireless, there are many factors that could cause this effect, the most common being around high voltage power lines or a room such as one containing PC servers where there's a high concentration of AC current. Without seeing the exact mics and how they're connected, I can't offer a definite solution.

January 24th, 2012, 12:28 PM	#3
David Allen Regular Crew Join Date: Mar 2010 Location: Springfield, Missouri Posts: 26	Re: Noise when writing to card and flash drive Thanks for responding but the problem is not AC hum, it is definitely occurring as the camera is writing to the SD card and flash drive. I can see the lights come on when it is writing and that is the only time it makes the buzzing sound.

January 24th, 2012, 05:05 PM	#4
Ron Evans Inner Circle Join Date: Mar 2003 Location: Ottawa, Ontario, Canada Posts: 4,220	Re: Noise when writing to card and flash drive How are you listening to this buzz. On playback or in your headphones while recording? Have you tried another XLR cable? Ron Evans

January 24th, 2012, 07:47 PM	#5
David Allen Regular Crew Join Date: Mar 2010 Location: Springfield, Missouri Posts: 26	Re: Noise when writing to card and flash drive I can hear it loudly in the headphones and of course on playback. It is actually recording the buzz to the audio track. Yes, I have tried several cables and four different types of microphones. Update: I contact Sony Service and they were of no help at all. But I did discover something on my own. I tried hooking up a Shure wireless microphone receiver and mic to the camera and the noise did not occur. It seems to me I need some sort of suppressor of filter for all of my other microphones. Does this sound reasonable to anyone else? Last edited by David Allen; January 25th, 2012 at 10:33 AM.

February 2nd, 2012, 08:39 AM	#6
David Allen Regular Crew Join Date: Mar 2010 Location: Springfield, Missouri Posts: 26	Re: Noise when writing to card and flash drive I did not get much response on this issue but anyone in the future who may have to deal with this problem here is the solution. I went to a music store where we tried several mics and filters. High dollar microphones did eliminate the buzzing. But There is another solution. It was an isolation filter. Below is the description: The ISOBLOX by RapcoHorizon offers 600 ohm, 1 to 1 inline isolation. This BLOX allows both signal and ground isolation while retaining a 600 ohm load and source impedance. The in/outs on this isolation box are XLR female and XLR male, respectively. Hope this helps.

February 2nd, 2012, 08:08 PM	#7
Ron Evans Inner Circle Join Date: Mar 2003 Location: Ottawa, Ontario, Canada Posts: 4,220	Re: Noise when writing to card and flash drive Good information. Glad you found a solution to your [problem. Just interesting to find an isolation solution works as normally on battery power there is no other ground loop. Did the problem occur on different tripods and power sources? Ron Evans

February 2nd, 2012, 08:58 PM	#8
Galen Rath Major Player Join Date: Nov 2005 Location: Illinois Posts: 323	Re: Noise when writing to card and flash drive I, and others,have had this same problem on the Sony FS-100, a beep every time the card is written to, and is definitely linked to the presence of the FMU. I have two FS-100's, they both exhibit a beeping on Channel 2 (very loud when the FMU is installed, hardly noticeable but slightly present, when the FMU is not installed, basically no problem when the FMU is not installed, and no problem when you don't use Channel 2 in any case). I have used different FMU's with the same result. Happens regardless of brand of SD card, and regardless of microphone used. (this cam has no internal mic) The Sony service center says they never heard of the problem. I haven't sent the camera in yet to be checked. They just said send it in. . Here is the sound: Beeping on Sony FS-100 with FMU on Vimeo

February 3rd, 2012, 12:28 PM	#9
David Allen Regular Crew Join Date: Mar 2010 Location: Springfield, Missouri Posts: 26	Re: Noise when writing to card and flash drive Ron, Yes, the problem worked on and off different tripods and with battery as well as the AC adapter. One thing I did not mention. We also tested another "thing" that worked for the lapel mics I had but not on the handheld. I cannot remember what the "thing" was called but it was under $10. It looks like a metal XLR plug, male on one side and female on the other end. If memory serves me right, the guy said that it crosses (or switches) two of the connections (such as the ground and one of the other leads). Apparently not all microphones are wired the same. This "thing" is a very common item for music stores to carry. A second "thing" we tried looked and cost about the same (under $10) but it did something very different. If a common signal was present across all three lines then it canceled the signal out altogether. This also worked on the lapel mics but not the handheld. So I purchased the more expensive ISOBLOX because it worked on everything. Sorry that I can't remember what the "Things" were called.

February 3rd, 2012, 02:32 PM	#10
Ron Evans Inner Circle Join Date: Mar 2003 Location: Ottawa, Ontario, Canada Posts: 4,220	Re: Noise when writing to card and flash drive Unfortunately it is common problem to have cables that are not wired correctly. So with three wires there are a number of choices to get them wrong !!! There are cable testers that show if the cable is correct and as you have found out a lot of adapters that either correct or mask the problem. Still think there may be something wrong with your NX5 though as I have not experienced this problem at all and use the FMU and both inputs all the time. Did you have the music shop test you cables? Ron Evans

February 3rd, 2012, 09:39 PM	#11
Galen Rath Major Player Join Date: Nov 2005 Location: Illinois Posts: 323	Re: Noise when writing to card and flash drive I was thinking an XLR mic is an XLR mic, but finally realized today there are at least three kinds, one requiring external power from the cam, one having an internal battery for power, and a third that needs no power (dynamic mic). My observation on the FS100 today is that XLR mics that get their power from the camera or do not need power at all don't cause the beeping. Only the mics that have an internal battery, and are used with the camera switch set to 48v OFF are causing the beeping. I also note there are two different types of beeps, one tone made by writes to the FMU and a higher pitch, quieter tone made by writes made to the SD card. Sometimes the writes coincide so you hear only 1 type of tone.

February 3rd, 2012, 10:27 PM	#12
Ron Evans Inner Circle Join Date: Mar 2003 Location: Ottawa, Ontario, Canada Posts: 4,220	Re: Noise when writing to card and flash drive That explains why I haven't had the problem as all my mics need the 48volt feed from the camera. Ron Evans

February 6th, 2012, 07:37 PM	#13
David Allen Regular Crew Join Date: Mar 2010 Location: Springfield, Missouri Posts: 26	Re: Noise when writing to card and flash drive Ron - You said that you think that there is still a problem with my NX5 however as I mentioned I have two NX5 cameras purchased about three months apart and with a very large number between model numbers. The odds of having the same problem with both cameras is very remote unless it is a standard defect among a large number of units. Ron, I do really appreciate your input.

February 6th, 2012, 09:14 PM	#14
Galen Rath Major Player Join Date: Nov 2005 Location: Illinois Posts: 323	Re: Noise when writing to card and flash drive That's the way I feel, my two FS-100's with the same issue, were purchased months apart. Before I send the camera in to Sony service (which is pretty hard to find the time), I would like them to say "Yeh, we know what's wrong, and we are going to fix it." So far they haven't said that. They have been responsive and courteous, but haven't offered to pay for the return shipping (both cameras have multi-year warranties with them)

February 6th, 2012, 10:14 PM	#15
Ron Evans Inner Circle Join Date: Mar 2003 Location: Ottawa, Ontario, Canada Posts: 4,220	Re: Noise when writing to card and flash drive I will not have time to try other mics with my NX5U as I am off for a weeks holiday tomorrow but will try with an old mic I have that has the choice of battery or 48v phantom power when I get back. There may be a problem in the input circuitry as several of you have this problem. Ron Evans