User-installable firmware upgrade for NX5!

Jeff Bradt · May 25th, 2010, 06:14 AM

My take is yes, you should still apply the fix. The buffer overflow is clearly a design issue and it appears everyone is susceptible to it, whether you've encountered it yet or not.

Allan Phan · May 25th, 2010, 06:19 AM

Thanks Jeff

Daniel Holoubek · May 25th, 2010, 08:16 AM

Yes, even if you haven't encountered the problem you can still connect and see what firmware you have. As explained in step #5

5. If the update is necessary, “Current version”
and “Version after the update” displayed at the
bottom left of the dialog box will be different.
Click Next and proceed. (Fig-3)

Daniel Holoubek · May 25th, 2010, 10:01 AM

Wondering if this is suppose to work with HDR-AX2000 AVCHD also.

Ben Moore · May 25th, 2010, 10:20 AM

I think not, It does not use the flash recording unit, or dual record. I have had no problems, and have not heard of any one with the AX having these issues.

Ben

John Vasey · May 25th, 2010, 03:15 PM

I will be shooting an important oral history interview in NYC this Thursday morning....and will ONLY be recording to SanDisk SDHC class 10 16GB cards...I will not do the simul record with the FMU for the obvious reasons.

However, if I encounter an error message while recording to cards, what is the best step by step procedure to save my files and get the camera running again?

As you can tell, I like to have the advice now so if and when I get an error message I know what procedure to follow.

Thanks in advance!

John

Marshall Levy · May 25th, 2010, 07:51 PM

Hey, all...been so busy lately. The user-installable firmware is confirmed and will be available the end of this week / next week at some point. More details to follow, similar to what's already been posted. Glad they did this as mailing these things back would be a bit ridiculous.

Marshall Levy · May 26th, 2010, 04:58 PM

Quote:

Originally Posted by Allan Phan

Folks,

I haven’t encountered the buffer issue yet but will I need to update the firmware regardless?

Thanks
Allan

Quite simply - YES. Just because you have not had the issue -yet- it's the last thing you want happening when recording, whereby your camera will lockup and crash. Be sure to update it when applicable.

Marshall Levy · May 26th, 2010, 04:59 PM

Quote:

Originally Posted by Cristian Adrian Olariu

Unofficially there is a firmware upgrade already available, but i don't think anybody will risk to install it until we'll know for sure it's the real deal.
Here's the instructions.

Haha, yeah, if anyone was to find the initial versions and install it, their cameras wouldn't be working too well right now. Hang tight!

Marshall Levy · May 26th, 2010, 05:00 PM

Quote:

Originally Posted by Daniel Holoubek

Wondering if this is suppose to work with HDR-AX2000 AVCHD also.

This applies to the NX5U as it's an issue with that specific camera and when recording with the FMU unit. There are no reported issues with the AX2000 at this time.

Jeff Bradt · May 26th, 2010, 05:40 PM

Quote:

Originally Posted by Marshall Levy

Haha, yeah, if anyone was to find the initial versions and install it, their cameras wouldn't be working too well right now. Hang tight!

Marshall....now I'm confused. My Sony guy gave me a link and instructions today on how to install it.

Should I hold off?

Marshall Levy · May 26th, 2010, 06:20 PM

Quote:

Originally Posted by Jeff Bradt

Marshall....now I'm confused. My Sony guy gave me a link and instructions today on how to install it.

Should I hold off?

as discussed on phone.....good talking to you!

Jeff Bradt · May 26th, 2010, 08:22 PM

I'm good Marshall. Thanks man!

Conrad Kramer · May 27th, 2010, 03:47 AM

Does this firmware update apply to all nx5 cameras - I own a nx5e - european version?

Thanks
Conrad

Ignacio Munoz · May 27th, 2010, 07:58 AM

Same question as Conrad. I own a NX5N.

May 25th, 2010, 06:14 AM	#16
Jeff Bradt Regular Crew Join Date: Jan 2005 Location: Simpsonville SC Posts: 133	My take is yes, you should still apply the fix. The buffer overflow is clearly a design issue and it appears everyone is susceptible to it, whether you've encountered it yet or not. __________________ Jeff

May 25th, 2010, 03:15 PM	#21
John Vasey Regular Crew Join Date: Jul 2009 Location: Los Angeles, CA Posts: 75	advice on error message and shooting with cards only I will be shooting an important oral history interview in NYC this Thursday morning....and will ONLY be recording to SanDisk SDHC class 10 16GB cards...I will not do the simul record with the FMU for the obvious reasons. However, if I encounter an error message while recording to cards, what is the best step by step procedure to save my files and get the camera running again? As you can tell, I like to have the advice now so if and when I get an error message I know what procedure to follow. Thanks in advance! John

May 26th, 2010, 08:22 PM	#28
Jeff Bradt Regular Crew Join Date: Jan 2005 Location: Simpsonville SC Posts: 133	I'm good Marshall. Thanks man! __________________ Jeff

May 25th, 2010, 06:19 AM	#17
Allan Phan Regular Crew Join Date: Dec 2003 Location: Alexandria, VA Posts: 95	Thanks Jeff

May 25th, 2010, 08:16 AM	#18
Daniel Holoubek Tourist Join Date: Apr 2010 Location: Albuquerque New Mexico Posts: 3	Yes, even if you haven't encountered the problem you can still connect and see what firmware you have. As explained in step #5 5. If the update is necessary, “Current version” and “Version after the update” displayed at the bottom left of the dialog box will be different. Click Next and proceed. (Fig-3)

May 25th, 2010, 10:01 AM	#19
Daniel Holoubek Tourist Join Date: Apr 2010 Location: Albuquerque New Mexico Posts: 3	Wondering if this is suppose to work with HDR-AX2000 AVCHD also.

May 25th, 2010, 10:20 AM	#20
Ben Moore Regular Crew Join Date: Nov 2007 Location: Vancouver, WA Posts: 190	I think not, It does not use the flash recording unit, or dual record. I have had no problems, and have not heard of any one with the AX having these issues. Ben

May 25th, 2010, 07:51 PM	#22
Marshall Levy Major Player Join Date: Dec 2006 Location: Maryland Posts: 304	Hey, all...been so busy lately. The user-installable firmware is confirmed and will be available the end of this week / next week at some point. More details to follow, similar to what's already been posted. Glad they did this as mailing these things back would be a bit ridiculous.

May 27th, 2010, 03:47 AM	#29
Conrad Kramer New Boot Join Date: Apr 2010 Location: Austria Posts: 8	Does this firmware update apply to all nx5 cameras - I own a nx5e - european version? Thanks Conrad

May 27th, 2010, 07:58 AM	#30
Ignacio Munoz New Boot Join Date: Mar 2010 Location: Ecuador Posts: 9	Same question as Conrad. I own a NX5N.