Camera malfunctioning

[James Manford]

Originally Posted by Rob Cantwell

i've bought two Sony cams from CVP and they were automatically registered for Prime Support.
Not that i'll be getting anything Sony from CVP for a while - got a mail today stating that they (Sony) are increasing their UK prices by 9.5% from the start of next month.

Ouch, they are well expensive already ...

So that means the EA50 will cost way more than it already does here in the UK!

Any one considering buying one - DO IT NOW!

[Dmitri Zigany]

Originally Posted by James Manford

I was under the assumption anything goes wrong, I contact CVP give them the camera, they then send it into Sony ??

As I'm not in the UK that is not an option to me. That's why I'm a bit eager to get the confirmation, so that when/if something goes wring, it's already dealt with.
I've had contact with CVP a few times regarding this, they're always super helpful but I still haven't gotten an email from Sony...

[James Manford]

Originally Posted by Dmitri Zigany

As I'm not in the UK that is not an option to me. That's why I'm a bit eager to get the confirmation, so that when/if something goes wring, it's already dealt with.
I've had contact with CVP a few times regarding this, they're always super helpful but I still haven't gotten an email from Sony...

This may be obvious as daylight but have you checked your junk mail folder?

As soon as customer services at CVP said they have registered my camera with Sony and that I would shortly be receiving an email, one actually came direct from sony within 15minutes.

It contained a large Sony image/advert. I had to click on the image, which took me to the registration site with most of my details already pre-filled. I just had to confirm my email and phone number and hit submit once reading the terms & conditions.

Took less than 30 seconds.

[Matt Edwards]

Hi guys, just wanted to add into the mix that my Sony email didn't come until about 2 weeks after I had my camera.

Might be worth contacting Sony in your area.