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April 22nd, 2010, 04:57 AM
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#16 |
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New Boot
Join Date: Dec 2008
Location: San Juan, Puerto Rico
Posts: 18
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Thanks Paul
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October 18th, 2010, 06:41 AM
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#17 |
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Trustee
Join Date: Jul 2003
Location: Nicosia, CYPRUS
Posts: 1,080
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I also got this problem today. All of a sudden the viewfinder of my Z5 has stopped working. haven't got a 3 year guarantee but it's unusual I think for such a new camera to have this problem. I guess I have to take to Sony service here and hope that they will be able to repair soon as I have a job coming up in 4 weeks time.
Stelios
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My Blog: http://steliosc.blogspot.com "I hope for nothing, I fear nothing, I am free" Nikos Kazantzakis Last edited by Stelios Christofides; October 18th, 2010 at 11:58 AM. |
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October 18th, 2010, 12:20 PM
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#18 |
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Regular Crew
Join Date: Oct 2003
Location: Dominican Republic
Posts: 135
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Same situation here my 2 Z5 have the same problem !!
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October 18th, 2010, 12:55 PM
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#19 |
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Inner Circle
Join Date: Jan 2007
Location: Woodinville, WA USA
Posts: 3,467
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You're sure VF POWERMODE is set to ON? If it's on AUTO, the VF only works if the LCD is closed or in mirror mode. I know it's been mentioned before in this thread, but sometimes people don't read from the beginning....
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"It can only be attributable to human error... This sort of thing has cropped up before, and it has always been due to human error." |
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October 18th, 2010, 01:31 PM
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#20 |
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Trustee
Join Date: Jul 2003
Location: Nicosia, CYPRUS
Posts: 1,080
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Adam
The VF POWERMODE has always been set on AUTO, that means when you close the LCD then the VF goes ON. In any case I have tried to put it on ON as you said but still there is a problem. but as I see here others also have this problem, maybe SONY should look into it. Stelios
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My Blog: http://steliosc.blogspot.com "I hope for nothing, I fear nothing, I am free" Nikos Kazantzakis |
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October 18th, 2010, 01:56 PM
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#21 |
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Inner Circle
Join Date: Jan 2007
Location: Woodinville, WA USA
Posts: 3,467
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Yeah, I figured you were already on top of that. Just thought I'd mention it....
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"It can only be attributable to human error... This sort of thing has cropped up before, and it has always been due to human error." |
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October 18th, 2010, 07:31 PM
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#22 |
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Regular Crew
Join Date: Oct 2003
Location: Dominican Republic
Posts: 135
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I think is the FLEX over use I try every sugestion and is not working !
After Christmas they are going to visit Sony!..ufff |
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October 20th, 2010, 07:34 AM
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#23 |
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Go Cycle
Join Date: Dec 2001
Location: Huntington, NY
Posts: 815
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Try the reset button....see if that works....if it has not been suggested already.
LOU
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Lou Bruno |
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October 21st, 2010, 09:37 PM
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#24 |
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New Boot
Join Date: Jun 2009
Location: Hanoi, Vietnam
Posts: 18
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View finder fault
Sorry to hear about al these problems with the viewfinder. My technician here said that the ribbon cable connecting the viewfinder to camera at the pivot joint is badly designed and vulnerable to wear and also added that it is different to the cable in the Z1. He finally used an old one from a PD170 to fix mine and it's been fine ever since.
Paul |
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October 28th, 2010, 12:28 PM
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#25 |
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New Boot
Join Date: Dec 2008
Location: San Juan, Puerto Rico
Posts: 18
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I had to take my camera to a Sony dealer and they repair it, they charge around $300. It was the ribbon cable.
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October 29th, 2010, 06:33 AM
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#26 |
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Trustee
Join Date: Jul 2003
Location: Nicosia, CYPRUS
Posts: 1,080
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Well as I said since I had a silver Sony support for 2 years, I have contacted Prime support SONY Europe and they have sent me, by courier (at their expense) a packing box where I have put my Z5 inside and send it back to them. I did this on Monday 25th. Today UPS couriers phoned me that my camera is back and at the same time I got an email from Sony Prime Support that my Z5 has been repaired and that someone will contact me next week to see that everything is OK.and all these for free.
Now this is what I call service. Well done SONY!!! ! Stelios
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My Blog: http://steliosc.blogspot.com "I hope for nothing, I fear nothing, I am free" Nikos Kazantzakis |
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October 30th, 2010, 01:19 AM
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#27 | |
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Trustee
Join Date: Jul 2003
Location: Nicosia, CYPRUS
Posts: 1,080
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Quote:
Just to let you know that the part they replaced costs $25 so the rest went for labour costs. Ofcourse this doesn't mean that you can do it yourself (I wish I could) let the experts handle repairs. Here is the culprit: https://www.servicesplus.sel.sony.co...187694511.aspx Stelios
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My Blog: http://steliosc.blogspot.com "I hope for nothing, I fear nothing, I am free" Nikos Kazantzakis |
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