PMW 350: Audio like chipmunks on mac at DVinfo.net

Vincent Rozenberg · April 28th, 2010, 03:28 PM

Hi, Just got my first shoot with the PMW 350. Love the cam! My audio-guy hooked his mixer up at the rear and we had the front mic on 3 and 4. I've installed the log and transfer software for FCP, but when I want to preview the clips in Final cut (log and trans) all my audio is chopped up and pitched like the Chipmunks ?! When I click import it's back and good again, but no good use of the preview option when it's like this. I've got the same problem with the XDCAM transfer software, but NOT with EX Clip browser software... Strange? Audio is recorder in 4 channel PCM3 and I'm using a SDHC adapter so reading via an USB adapter (but that can't be the problem...?).

Vincent Rozenberg · April 28th, 2010, 04:56 PM

Correction; AES-3 I mean, of course.

Dean Sensui · April 28th, 2010, 10:57 PM

Not having touched one at all, I'm just going to toss out the possibility that channels 3 and 4 might somehow have been sampled at 44.1 kHz instead of 48?

Alister Chapman · April 29th, 2010, 12:30 AM

I'm not sure that Log and Transfer is compatible with the 350 yet, What version of XDCAM Transfer are you using, do you have the latest version?

Paul Cronin · April 29th, 2010, 06:34 AM

I had the same problem with my 350 in Log and Transfer. Import into FC and you will find the audio if fine correct? It is the version of Log and Transfer it does not match the 350 as Alister said. Expect Sony to fix this on the next update.

Vincent Rozenberg · April 30th, 2010, 10:01 AM

Thanks guys, guess I have to wait for the update. The clip browser works fine for now, but it is an unnecessary work around, with a production company shooting more then 12 hours of footage a week, every hour counts... @ Paul: when I do import it work fine, but no good audio in the preview window (in log and transfer).

Paul Cronin · April 30th, 2010, 10:13 AM

Vincent I heard talk at NAB that the update will be out soon. Not sure what soon means.

Daniel Wright · May 2nd, 2010, 09:34 AM

Although I can't speak from first-hand experience, I was under the impression that XDCAM Transfer 2.12 and Log and Transfer Plug-in 1.1 support the four-channel audio. These were announced in this post quite recently:

http://www.dvinfo.net/forum/sony-xdc...-software.html

Are these the versions you are using?

Paul Cronin · May 2nd, 2010, 09:58 AM

Good point Daniel the latest software should have come up earlier. But when I had the problem with my 350 I had the recent software and there was still the problem.

Vincent Rozenberg · May 2nd, 2010, 11:40 AM

Yep, latest software here, and still the Chipmunks... ;-)

April 28th, 2010, 03:28 PM	#1
Vincent Rozenberg Major Player Join Date: Jan 2006 Location: Rotterdam, The Netherlands Posts: 475	PMW 350: Audio like chipmunks on mac Hi, Just got my first shoot with the PMW 350. Love the cam! My audio-guy hooked his mixer up at the rear and we had the front mic on 3 and 4. I've installed the log and transfer software for FCP, but when I want to preview the clips in Final cut (log and trans) all my audio is chopped up and pitched like the Chipmunks ?! When I click import it's back and good again, but no good use of the preview option when it's like this. I've got the same problem with the XDCAM transfer software, but NOT with EX Clip browser software... Strange? Audio is recorder in 4 channel PCM3 and I'm using a SDHC adapter so reading via an USB adapter (but that can't be the problem...?).

April 28th, 2010, 10:57 PM	#3
Dean Sensui Inner Circle Join Date: Oct 2001 Location: Honolulu, HI Posts: 2,054	Not having touched one at all, I'm just going to toss out the possibility that channels 3 and 4 might somehow have been sampled at 44.1 kHz instead of 48? __________________ Dean Sensui Exec Producer, Hawaii Goes Fishing

April 29th, 2010, 12:30 AM	#4
Alister Chapman Inner Circle Join Date: Dec 2005 Location: Bracknell, Berkshire, UK Posts: 4,957	I'm not sure that Log and Transfer is compatible with the 350 yet, What version of XDCAM Transfer are you using, do you have the latest version? __________________ Alister Chapman, Film-Maker/Stormchaser http://www.xdcam-user.com/alisters-blog/ My XDCAM site and blog. http://www.hurricane-rig.com

April 29th, 2010, 06:34 AM	#5
Paul Cronin Inner Circle Join Date: Dec 2005 Location: Rhode Island Posts: 4,048	I had the same problem with my 350 in Log and Transfer. Import into FC and you will find the audio if fine correct? It is the version of Log and Transfer it does not match the 350 as Alister said. Expect Sony to fix this on the next update. __________________ Paul Cronin www.paulcroninstudios.com

April 30th, 2010, 10:13 AM	#7
Paul Cronin Inner Circle Join Date: Dec 2005 Location: Rhode Island Posts: 4,048	Vincent I heard talk at NAB that the update will be out soon. Not sure what soon means. __________________ Paul Cronin www.paulcroninstudios.com

April 28th, 2010, 04:56 PM	#2
Vincent Rozenberg Major Player Join Date: Jan 2006 Location: Rotterdam, The Netherlands Posts: 475	Correction; AES-3 I mean, of course.

April 30th, 2010, 10:01 AM	#6
Vincent Rozenberg Major Player Join Date: Jan 2006 Location: Rotterdam, The Netherlands Posts: 475	Thanks guys, guess I have to wait for the update. The clip browser works fine for now, but it is an unnecessary work around, with a production company shooting more then 12 hours of footage a week, every hour counts... @ Paul: when I do import it work fine, but no good audio in the preview window (in log and transfer).

May 2nd, 2010, 09:34 AM	#8
Daniel Wright New Boot Join Date: Sep 2009 Location: United Kingdom Posts: 15	Although I can't speak from first-hand experience, I was under the impression that XDCAM Transfer 2.12 and Log and Transfer Plug-in 1.1 support the four-channel audio. These were announced in this post quite recently: http://www.dvinfo.net/forum/sony-xdc...-software.html Are these the versions you are using?

May 2nd, 2010, 09:58 AM	#9
Paul Cronin Inner Circle Join Date: Dec 2005 Location: Rhode Island Posts: 4,048	Good point Daniel the latest software should have come up earlier. But when I had the problem with my 350 I had the recent software and there was still the problem. __________________ Paul Cronin www.paulcroninstudios.com

May 2nd, 2010, 11:40 AM	#10
Vincent Rozenberg Major Player Join Date: Jan 2006 Location: Rotterdam, The Netherlands Posts: 475	Yep, latest software here, and still the Chipmunks... ;-)