F350 Firewire no longer working

[Morton Molyneux]

Originally Posted by Phil Bloom

if anyone knows who sells those cables please let me know!!

Hi Phil,

These people allow you to custom design your own cable. Perhaps they cam help.

http://www.newnex.com/products/custo...design1394.php

cheers

Morton

[Morton Molyneux]

On the other hand here's a company in the UK that has adaptors.

http://www.revealcable.co.uk/acatalo..._Couplers.html


cheers

Morton

[Greg Boston]

Originally Posted by Alister Chapman

As far as I know there are fuses on the data lines in the camera, these should not be to hard to replace, however as is often the case the fuses don't blow quick enough to stop other damage being done.

No fuses, i looked at the schematic. There was a dealer here in Texas sending out a camera for demo with a blown FW port. I was getting calls from various people asking what they were doing wrong (this was last year). After a couple incidents, I figured out they were getting the demo camera from the same place.

-gb-

[Kalunga Lima]

I'm curious to know if those who've had the misfortune to blow the firewire port on their XDCam, if the incident occurred with Macs or PCs, laptops or desk tops.

I am wondering if using a MacBook Pro instead of my MacPro desktop (as a short term solution) would lessen the probability of these occurrences, as my laptop seems to have a lower FW voltage (won't run some firewire powered devices for instance)...

The 4 pin adaptor sounds like a good idea until we can get a PDW-U1.

[Phil Bloom]

it happened with my macbook pro

[Alister Chapman]

No Fuses! Wow! The DSR570 and Z1 has fuses on the data lines, not user replaceable but cheaper than blowing the I/O device.

[Kalunga Lima]

What is the recommended procedure for hooking up a F350 in FAM mode, to a computer?

[Phil Bloom]

Prime support picked my F350 up on Friday. It came back today all fixed. How good is that?

Also Phil Myers at Sony was brilliant. He heard my F350 firewire had blown so he sent me the demo F355 to use in the meantime. Shame it arrived today the same day as the repaired camera came back. But I am so impressed!

You are supposed to have both camera and computer powered down. But I have never done that.

What I am going to do with my macbook pro is use my expresscard firewire and plug into that as that has no power. With the macpro, not sure, maybe use the 6 pin to 4 pin i have bought with the 4 pin to 6 pin adaptor.

[Paul Gale]

That is good service.

Who's going to turn the computer off before connecting the camera though - just can't see that happening on a regular basis! Glad I have a U1 :) (just need that firmware update that's supposed to be imminent).

[Phil Bloom]

Hi Paul

Yeah can't wait to get my U1 but come on...let's make in writable!!! Why the delay?

[Paul Gale]

I was told there was a considerable amount of work in writing the code for the write functions - but don't know if that's the whole truth. I guess it took them longer than expected and they decided to ship with just the read capabilities rather than delay it completely.

My only worry is that if some snag turns up that needs a hardware mod, where would it leave early purchasers? Not sure if that is at all likely though.

Is the U1 still available? Seems it wasn't available in the US when the first UK units shipped.

[Phil Bloom]

Sony told me about this drive 18 months ago when I was first looking at the camera...just surprised it is taking so long considering how long they have been working on it

[Kalunga Lima]

"You are supposed to have both camera and computer powered down."

Which one to you switch on first, the camera or the computer? So far i've been turning both off, powering up the camera in FAM mode and then switching on the computer so that when it starts up it reads the drive...

I'm glad it's worked out for you quickly... we are based in Angola, so this situation would be much more complicated for us to resolve. I hope Sony is monitoring this forum and decides that maybe providing a voltage-disabled 6 pin firewire cable with the camera would be a good idea... certainly cheaper in the long run.

[Uli Mors]

any news on working firewire adapters? (taking the power off the line)

Is anybody here using such a little device successfully?

I think this question has not been answered here yet.

Thanks

ULI

[Richard Gillespie]

Originally Posted by Phil Bloom

Prime support picked my F350 up on Friday. It came back today all fixed. How good is that?

Also Phil Myers at Sony was brilliant. He heard my F350 firewire had blown so he sent me the demo F355 to use in the meantime. Shame it arrived today the same day as the repaired camera came back. But I am so impressed!

You are supposed to have both camera and computer powered down. But I have never done that.

What I am going to do with my macbook pro is use my expresscard firewire and plug into that as that has no power. With the macpro, not sure, maybe use the 6 pin to 4 pin i have bought with the 4 pin to 6 pin adaptor.

If by chance that´s the Phil Myers that used to work for Pinnacle. I would have to add he has always done his utmost to help when problems occur. Nice to see he is working for Sony.