4K Rebate in Canada? anybody get it yet? at DVinfo.net

Andy Wason · December 27th, 2015, 09:25 AM

I filled out my rebate form and gave them everything they need. (and probably more!) I sent it in on Sept 10th, but have received nothing back yet. has anybody in Canada (I'm in Ontario) received their rebate?
Andy

Gerry Fraiberg · December 28th, 2015, 09:24 PM

I'm still waiting. However, when I contacted Sony, I was told there were some changes at Sony Canada in September and some people were no longer with the company. My rebate application form was found, and apparently had been processed. Last I heard they were trying to find out what happened to my rebate check. I wonder how widespread the rebate problem is in Canada.

Andy Wason · December 30th, 2015, 09:44 AM

Hi Gerry, who did you contact? I keep getting the runaround when i try to contact Sony Canada.
Thanks,
Andy

Lou Bruno · December 30th, 2015, 04:23 PM

Always skeptical and wary of rebate programs. Like pulling teeth. Some you never get while others take months and that is if you follow up and not forget the rebate itself.

This seems exactly what I am conveying.

John Nantz · December 30th, 2015, 06:06 PM

I’m with Lou on this, being skeptical and the pulling teeth. Went around with Fuji on their Technostabi binocular on a several hundered dollar rebate and it took months. Contacted the (US) Federal Trade Communication (FTC) and filed a complaint with them.

I Fugi’s case, because they didn’t seem to sell enough of the binoculars on the first rebate offer thay extended it. Their argument was they wanted to do all the rebates at the same time; hence, the pushing back of the date. Per the FTC that wouldn’t be my problem.

The FTC has some legal clout but it takes time and I think the companies know that.
Rebates | Consumer Information
But it doesn’t hurt to get on the companie’s case about it. At least this way they know your arent forgetting about it.

One would think that other countries would have a similar consumer support government office.

David Dixon · January 1st, 2016, 10:23 AM

For what it's worth, in the U.S. once I called them and found out for sure that I had sent everything in and the web site status changed to "processing" it took exactly nine weeks to actually receive the check.

Andrew Gough · January 10th, 2016, 10:00 AM

I have not received anything yet either. If you have a contact name & number, I would appreciate it.

Thanks

Andrew

David Dixon · January 12th, 2016, 01:28 PM

These may all be US only, but maybe they can steer those in other countries to the right places...

Website:
https://www.merprorebates.com/merlin...mand=contactUs

Email:
SonyProRebates@meridinet.com

Phone:
(800) 295-5981

Once I got in touch with them, unlike the entire rest of the Sony upgrade process, they were very nice, friendly, and helpful.

Hope this helps

Gerry Fraiberg · January 19th, 2016, 07:46 AM

Quote:

Originally Posted by Andrew Gough

I have not received anything yet either. If you have a contact name & number, I would appreciate it.

Thanks

Andrew

I apologize for not replying sooner as I haven't been on dvinfo.net.

I contacted Sony through an info request form on the Canadian pro site, and they responded within a few days.

https://www.sonybiz.ca/pro/lang/en/c...-sitehomepage/

Last I heard, the cheque is in the mail.

Andy Wason · January 25th, 2016, 06:51 AM

Thanks Gerry, I've emailed them my request. Did you get your cheque yet? As far as I can tell from this thread, nobody in canada has received theirs.

Andy Wason · January 25th, 2016, 10:28 AM

Just got this message back...all is not yet lost!

"Hello Andrew,

We did receive your form and documents the check is being processed but due to some systems issue there has been a delay in getting these check out for this promotion. I have been told the check should be mailing this week

Regards,"

Andrew Gough · January 29th, 2016, 06:59 PM

Sony Canada emailed me this:

Hi Andrew,

Sorry for the late reply but I was checking information with our accounting department. Due to some transitional issue this check has not been sent out yet but we are aware of it and it is in progress. I apologize for the delay but hope to have further information next week.

Regards,

Andy Wason · February 21st, 2016, 08:04 AM

Still no cheque. Supposed to be mailed week after jan 25th! What's wrong with these people?

Gerry Fraiberg · February 22nd, 2016, 09:46 PM

I got my cheque last week. Finally.

Andy Wason · February 23rd, 2016, 12:47 PM

Good news Gerry...at least they are following through.

December 27th, 2015, 09:25 AM	#1
Andy Wason Regular Crew Join Date: Nov 2006 Location: Ridgeway, Ontario Posts: 79	4K Rebate in Canada? anybody get it yet? I filled out my rebate form and gave them everything they need. (and probably more!) I sent it in on Sept 10th, but have received nothing back yet. has anybody in Canada (I'm in Ontario) received their rebate? Andy

December 28th, 2015, 09:24 PM	#2
Gerry Fraiberg New Boot Join Date: Sep 2006 Location: Belleville, ON Canada Posts: 22	Re: 4K Rebate in Canada? anybody get it yet? I'm still waiting. However, when I contacted Sony, I was told there were some changes at Sony Canada in September and some people were no longer with the company. My rebate application form was found, and apparently had been processed. Last I heard they were trying to find out what happened to my rebate check. I wonder how widespread the rebate problem is in Canada.

December 30th, 2015, 09:44 AM	#3
Andy Wason Regular Crew Join Date: Nov 2006 Location: Ridgeway, Ontario Posts: 79	Re: 4K Rebate in Canada? anybody get it yet? Hi Gerry, who did you contact? I keep getting the runaround when i try to contact Sony Canada. Thanks, Andy

December 30th, 2015, 04:23 PM	#4
Lou Bruno Go Cycle Join Date: Dec 2001 Location: Huntington, NY Posts: 815	Re: 4K Rebate in Canada? anybody get it yet? Always skeptical and wary of rebate programs. Like pulling teeth. Some you never get while others take months and that is if you follow up and not forget the rebate itself. This seems exactly what I am conveying. __________________ Lou Bruno

December 30th, 2015, 06:06 PM	#5
John Nantz Trustee Join Date: Jun 2010 Location: Seattle WA Posts: 1,253	Re: 4K Rebate in Canada? anybody get it yet? I’m with Lou on this, being skeptical and the pulling teeth. Went around with Fuji on their Technostabi binocular on a several hundered dollar rebate and it took months. Contacted the (US) Federal Trade Communication (FTC) and filed a complaint with them. I Fugi’s case, because they didn’t seem to sell enough of the binoculars on the first rebate offer thay extended it. Their argument was they wanted to do all the rebates at the same time; hence, the pushing back of the date. Per the FTC that wouldn’t be my problem. The FTC has some legal clout but it takes time and I think the companies know that. Rebates \| Consumer Information But it doesn’t hurt to get on the companie’s case about it. At least this way they know your arent forgetting about it. One would think that other countries would have a similar consumer support government office.

January 1st, 2016, 10:23 AM	#6
David Dixon Major Player Join Date: May 2011 Location: Knoxville, Tennessee Posts: 495	Re: 4K Rebate in Canada? anybody get it yet? For what it's worth, in the U.S. once I called them and found out for sure that I had sent everything in and the web site status changed to "processing" it took exactly nine weeks to actually receive the check.

January 10th, 2016, 10:00 AM	#7
Andrew Gough Regular Crew Join Date: Jun 2013 Location: London, Canada Posts: 33	Re: 4K Rebate in Canada? anybody get it yet? I have not received anything yet either. If you have a contact name & number, I would appreciate it. Thanks Andrew

January 12th, 2016, 01:28 PM	#8
David Dixon Major Player Join Date: May 2011 Location: Knoxville, Tennessee Posts: 495	Re: 4K Rebate in Canada? anybody get it yet? These may all be US only, but maybe they can steer those in other countries to the right places... Website: https://www.merprorebates.com/merlin...mand=contactUs Email: SonyProRebates@meridinet.com Phone: (800) 295-5981 Once I got in touch with them, unlike the entire rest of the Sony upgrade process, they were very nice, friendly, and helpful. Hope this helps

January 25th, 2016, 06:51 AM	#10
Andy Wason Regular Crew Join Date: Nov 2006 Location: Ridgeway, Ontario Posts: 79	Re: 4K Rebate in Canada? anybody get it yet? Thanks Gerry, I've emailed them my request. Did you get your cheque yet? As far as I can tell from this thread, nobody in canada has received theirs.

January 25th, 2016, 10:28 AM	#11
Andy Wason Regular Crew Join Date: Nov 2006 Location: Ridgeway, Ontario Posts: 79	Re: 4K Rebate in Canada? anybody get it yet? Just got this message back...all is not yet lost! "Hello Andrew, We did receive your form and documents the check is being processed but due to some systems issue there has been a delay in getting these check out for this promotion. I have been told the check should be mailing this week Regards,"

January 29th, 2016, 06:59 PM	#12
Andrew Gough Regular Crew Join Date: Jun 2013 Location: London, Canada Posts: 33	Re: 4K Rebate in Canada? anybody get it yet? Sony Canada emailed me this: Hi Andrew, Sorry for the late reply but I was checking information with our accounting department. Due to some transitional issue this check has not been sent out yet but we are aware of it and it is in progress. I apologize for the delay but hope to have further information next week. Regards,

February 21st, 2016, 08:04 AM	#13
Andy Wason Regular Crew Join Date: Nov 2006 Location: Ridgeway, Ontario Posts: 79	Re: 4K Rebate in Canada? anybody get it yet? Still no cheque. Supposed to be mailed week after jan 25th! What's wrong with these people?

February 22nd, 2016, 09:46 PM	#14
Gerry Fraiberg New Boot Join Date: Sep 2006 Location: Belleville, ON Canada Posts: 22	Re: 4K Rebate in Canada? anybody get it yet? I got my cheque last week. Finally.

February 23rd, 2016, 12:47 PM	#15
Andy Wason Regular Crew Join Date: Nov 2006 Location: Ridgeway, Ontario Posts: 79	Re: 4K Rebate in Canada? anybody get it yet? Good news Gerry...at least they are following through.