Rostronics? at DVinfo.net

Laudon Williams · January 24th, 2006, 01:37 PM

Their website has been down for "upgrades" for a few days now. They also don't seem to have anything up on eBay right now. Anyone know what's going on?

-Laudon

Chris Barcellos · January 24th, 2006, 05:30 PM

This came up in another thread recently. I had one of their webpages on my laptop to order from and placed an order last week. IF you went to their home page, you got their down screen, but the page I had saved was "inside" that one. Ultimately, after I placed the order, I got an email saying they were delaying orders. I sent a follow up email that was responded to immediately, with the indication that they had a problem with the supplier of the Britek lights. The fact that they responded within a few minutes of my email left me heartened.

I requested they inform me about status, but have heard nothing more.

Steve Madsen · January 24th, 2006, 05:31 PM

Pricing issues with new management at Britek. The site's been down at least 2 or 3 weeks now. DVXuser has a thread with more info.

Laudon Williams · January 24th, 2006, 10:49 PM

Thanks guys!

-Laudon

John Hewat · January 28th, 2006, 09:29 PM

The site appears to be up and ready - does that mean we're good to go?

Chris Barcellos · January 29th, 2006, 01:09 AM

I placed an order tonight with Rostronics, and received two acknowledgments of the order-- one from Tom at Rostronics. It appears to be business as usual.

Steve Madsen · January 29th, 2006, 02:37 AM

Ahhh, that's good news...and it looks like the prices haven't budged. Here's hoping they can keep up with all those backorders.

Chris Barcellos · January 31st, 2006, 06:13 PM

I told every one I would keep you posted on my Rostronic's order. Per message from Rostronic's Tom, shipping my order today.

Phil Hamilton · March 5th, 2006, 03:34 PM

I ordered the Softboxes with the dual 300/600w lights and had a problem with a barndoor and it turned out one of the lights was the wrong model - contacted Tom and he quicly resolved the problem for me.

The Briteks look good and setup easily. So far so good!

Karl Heiner · March 6th, 2006, 01:26 AM

www.rostronics.com works for me

greetings

January 24th, 2006, 01:37 PM	#1
Laudon Williams New Boot Join Date: Nov 2005 Location: Seattle, WA Posts: 15	Rostronics? Their website has been down for "upgrades" for a few days now. They also don't seem to have anything up on eBay right now. Anyone know what's going on? -Laudon

January 24th, 2006, 05:30 PM	#2
Chris Barcellos Inner Circle Join Date: Nov 2005 Location: Elk Grove CA Posts: 6,838	Rostonics This came up in another thread recently. I had one of their webpages on my laptop to order from and placed an order last week. IF you went to their home page, you got their down screen, but the page I had saved was "inside" that one. Ultimately, after I placed the order, I got an email saying they were delaying orders. I sent a follow up email that was responded to immediately, with the indication that they had a problem with the supplier of the Britek lights. The fact that they responded within a few minutes of my email left me heartened. I requested they inform me about status, but have heard nothing more. __________________ Chris J. Barcellos

January 29th, 2006, 01:09 AM	#6
Chris Barcellos Inner Circle Join Date: Nov 2005 Location: Elk Grove CA Posts: 6,838	Rostronics Orders seem to be going through I placed an order tonight with Rostronics, and received two acknowledgments of the order-- one from Tom at Rostronics. It appears to be business as usual. __________________ Chris J. Barcellos

January 31st, 2006, 06:13 PM	#8
Chris Barcellos Inner Circle Join Date: Nov 2005 Location: Elk Grove CA Posts: 6,838	Shipping Today I told every one I would keep you posted on my Rostronic's order. Per message from Rostronic's Tom, shipping my order today. __________________ Chris J. Barcellos

March 5th, 2006, 03:34 PM	#9
Phil Hamilton Regular Crew Join Date: Nov 2005 Location: Dallas, Texas Posts: 150	Customer Service is Good I ordered the Softboxes with the dual 300/600w lights and had a problem with a barndoor and it turned out one of the lights was the wrong model - contacted Tom and he quicly resolved the problem for me. The Briteks look good and setup easily. So far so good! __________________ Phil Hamilton hamiltonp@sbcglobal.net Dallas, Texas " I'm shocked, shocked to find that gambling is going on in here! ..."

January 24th, 2006, 05:31 PM	#3
Steve Madsen Regular Crew Join Date: Jun 2005 Location: Brisbane, Australia Posts: 111	Pricing issues with new management at Britek. The site's been down at least 2 or 3 weeks now. DVXuser has a thread with more info.

January 24th, 2006, 10:49 PM	#4
Laudon Williams New Boot Join Date: Nov 2005 Location: Seattle, WA Posts: 15	Thanks guys! -Laudon

January 28th, 2006, 09:29 PM	#5
John Hewat Major Player Join Date: Dec 2005 Location: Melbourne, AUSTRALIA Posts: 735	The site appears to be up and ready - does that mean we're good to go?

January 29th, 2006, 02:37 AM	#7
Steve Madsen Regular Crew Join Date: Jun 2005 Location: Brisbane, Australia Posts: 111	Ahhh, that's good news...and it looks like the prices haven't budged. Here's hoping they can keep up with all those backorders.

March 6th, 2006, 01:26 AM	#10
Karl Heiner Major Player Join Date: Oct 2004 Location: california Posts: 342	www.rostronics.com works for me greetings