For Litepanels' Sola 4 users - hearing unexpected sounds

[John Kofonow]

I just purchased the Sola 4 from online.

I took it out of the box to discover the cord going into the power brick was not fitting properly. Thus, unless I hold the plug a certain way, the unit won't power up. Not very practical to hold the cord and shoot video at the same time.

Once I had the light turned on I was surprised to hear an unexpected hum/buzzing when I moved the focus nob. I don't know if the focus is controlled by electronic or mechanical means.

The unit appears brand new. Obviously the power brick/cord needs to be replaced but I'm not sure of the light itself.

Is this hum/buzzing when moving the focus control in and out normal?

Thanks.

John

[Doug Jensen]

It is normal for the internal servo motors to make a mechanical noise when zoomed or focused, but then it should go silent after the adjustment is finished.

If the plug doesn't fit right, exchange it now while you can.

[John Kofonow]

Thank you Doug for that information. That is what I thought it could be but I wasn't sure.

BTW, I loved your lighting DVD.

John

[Doug Jensen]

Thank you very much, that is always nice to hear.