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Toy Spears · December 27th, 2006, 08:35 PM

where can i get the firmware for the hvx200 I bought a camera from an .com and they neglected to tell me that the camera would be worthless till i get the firmware.

Any help will be appreciated.

Toy

Sam Jankis · December 27th, 2006, 09:54 PM

I don't really understand what you mean... the camera surely has some version of firmware installed on it. If you mean firmware updates, then those are free at panasonic.com (search).

Robert Lane · December 27th, 2006, 10:00 PM

I've never heard of such a thing; the camera doesn't require any additional "firmware" to operate and to date, no updated firmware has been released from Panasonic. (update - yes, the firmware was updated Oct/06) Could it be they meant something else, like P2 cards?

Toy Spears · December 27th, 2006, 10:04 PM

well after i ordered it i called to confirm the shipping and the guy starts telling me that there is no firmware on the cam and i should upgrade with them or panasonic will charge me $1800 dollars to put it on the cam. sounds like a con but i am worried about it if i get the cam without any ability to operate it.

usaphoto.com

Kevin Wolff · December 27th, 2006, 10:09 PM

I agree with everyone above that this sounds very fishy. There has been one firmware update released by Panasonic dated October 30, 2006, but it just updates the existing firmware--it is not required to operate the camera.

Kevin Wolff · December 27th, 2006, 10:29 PM

Also, you can check out the site you bought from on resellerratings.com. If it was USAphotonation.com that you were referring to, they have a rating of 0.19 out of 10 over the last 6 months and their advertised price of $2100 is several thousand below the better prices (around $5300) that authorized dealers seem to be charging for the HVX these days.

Toy Spears · December 28th, 2006, 05:53 AM

yea it was usaphotonation.com well i think i will need to check it out when it arrives and if i cant use it then i will return it and if they give me a problem then i will have to charge them with fraud.

David Saraceno · December 28th, 2006, 11:05 AM

I no.

Do not buy grey market or non authorized for these reasons. $1800 for firmware.

This company has one of the very worst ratings I've ever seen at resellerratings.com:

http://www.resellerratings.com/store/USA_Photo_Nation

0.19 out of 10.

Dispute charge, and send it back certified insured.

Ned Soltz · December 28th, 2006, 11:09 AM

That's about the most creative scam I've ever heard from one of the deceptive Brooklyn dealers.

Ned Soltz

Eric Peltier · December 28th, 2006, 12:45 PM

it's the worse rating I saw, + on a scale 0f 0 to 10 they have 0.00 for "Return or Replacement"
So if I were you, I'll stop payment right away! before they ship it.

Robert Lane · December 28th, 2006, 02:15 PM

I agree with the above, Toy: you've been scammed. If you paid with a CC immediately dispute the charges and/or stop the shipment.

Andzei Matsukevits · December 30th, 2006, 04:18 AM

i just bought a HVX and waiting for it. Will i have a october firmware update on it already or i would have to get it from somewhere?

Andrew Hoffman · December 30th, 2006, 05:33 AM

Andzei,

It should, but there is only one way to tell. Follow the instructions in the Operations Manual to check your firmware and confirm that it is version 2.03. If it's anything less than that, you may want to upgrade it. It depends how long the dealer had it etc...

Best regards,

Andrew Hoffman
Senior Operations Manager
Specialized Communications

December 27th, 2006, 08:35 PM	#1
Toy Spears Tourist Join Date: Aug 2005 Posts: 4	Firmware where can i get the firmware for the hvx200 I bought a camera from an .com and they neglected to tell me that the camera would be worthless till i get the firmware. Any help will be appreciated. Toy

December 27th, 2006, 10:00 PM	#3
Robert Lane Go Go Godzilla Join Date: Nov 2004 Location: Scottsdale, AZ USA Posts: 2,825 Images: 15	I've never heard of such a thing; the camera doesn't require any additional "firmware" to operate and to date, no updated firmware has been released from Panasonic. (update - yes, the firmware was updated Oct/06) Could it be they meant something else, like P2 cards? Last edited by Robert Lane; December 28th, 2006 at 02:24 PM.

December 28th, 2006, 12:45 PM	#10
Eric Peltier Regular Crew Join Date: Apr 2006 Location: San Francisco/Paris Posts: 121	it's the worse rating I saw, + on a scale 0f 0 to 10 they have 0.00 for "Return or Replacement" So if I were you, I'll stop payment right away! before they ship it. __________________ Sights Sounds Stories www.tinboxtwo.com www.reardenstudios.com

December 27th, 2006, 09:54 PM	#2
Sam Jankis Major Player Join Date: Jun 2006 Location: St. Pete, FL Posts: 223	I don't really understand what you mean... the camera surely has some version of firmware installed on it. If you mean firmware updates, then those are free at panasonic.com (search).

December 27th, 2006, 10:04 PM	#4
Toy Spears Tourist Join Date: Aug 2005 Posts: 4	well after i ordered it i called to confirm the shipping and the guy starts telling me that there is no firmware on the cam and i should upgrade with them or panasonic will charge me $1800 dollars to put it on the cam. sounds like a con but i am worried about it if i get the cam without any ability to operate it. usaphoto.com

December 27th, 2006, 10:09 PM	#5
Kevin Wolff Regular Crew Join Date: Jan 2006 Posts: 51	I agree with everyone above that this sounds very fishy. There has been one firmware update released by Panasonic dated October 30, 2006, but it just updates the existing firmware--it is not required to operate the camera.

December 27th, 2006, 10:29 PM	#6
Kevin Wolff Regular Crew Join Date: Jan 2006 Posts: 51	Also, you can check out the site you bought from on resellerratings.com. If it was USAphotonation.com that you were referring to, they have a rating of 0.19 out of 10 over the last 6 months and their advertised price of $2100 is several thousand below the better prices (around $5300) that authorized dealers seem to be charging for the HVX these days.

December 28th, 2006, 05:53 AM	#7
Toy Spears Tourist Join Date: Aug 2005 Posts: 4	yea it was usaphotonation.com well i think i will need to check it out when it arrives and if i cant use it then i will return it and if they give me a problem then i will have to charge them with fraud.

December 28th, 2006, 11:05 AM	#8
David Saraceno Major Player Join Date: Jan 2006 Location: Inland Northwest Posts: 490	I no. Do not buy grey market or non authorized for these reasons. $1800 for firmware. This company has one of the very worst ratings I've ever seen at resellerratings.com: http://www.resellerratings.com/store/USA_Photo_Nation 0.19 out of 10. Dispute charge, and send it back certified insured.

December 28th, 2006, 11:09 AM	#9
Ned Soltz Major Player Join Date: May 2006 Location: Teaneck, NJ Posts: 659	That's about the most creative scam I've ever heard from one of the deceptive Brooklyn dealers. Ned Soltz

December 28th, 2006, 02:15 PM	#11
Robert Lane Go Go Godzilla Join Date: Nov 2004 Location: Scottsdale, AZ USA Posts: 2,825 Images: 15	I agree with the above, Toy: you've been scammed. If you paid with a CC immediately dispute the charges and/or stop the shipment.

December 30th, 2006, 04:18 AM	#12
Andzei Matsukevits Major Player Join Date: May 2005 Location: Tallinn, Estonia Posts: 300	i just bought a HVX and waiting for it. Will i have a october firmware update on it already or i would have to get it from somewhere?

December 30th, 2006, 05:33 AM	#13
Andrew Hoffman Specialized Communications Join Date: Oct 2005 Location: Smithsburg, MD Posts: 19	Andzei, It should, but there is only one way to tell. Follow the instructions in the Operations Manual to check your firmware and confirm that it is version 2.03. If it's anything less than that, you may want to upgrade it. It depends how long the dealer had it etc... Best regards, Andrew Hoffman Senior Operations Manager Specialized Communications