HVX 200 & Firestore 100 & dropout at DVinfo.net

Sally Kingsbury · May 18th, 2006, 12:26 PM

I have been using the firestore 100 for about 4 days. I have been shooting 720p /24 p . I use FCP 5.0.4 as my NLE - but the dropout problem occurs before I get to the NLE.
When I watch the clips on the camera LCD screen and viewfinder I see the intermittent drop-out. So then I transfer the
files from the firestore to a folder on a hard drive and then import them to FCP instead directly importing them thru FCP - like people have suggested -
still a problem. I sometimes hear a static like sound when the dropout passes
by as I watch the clip. I hope Mark McEwan from firestore reads this thread
because it is a little difficult to get a response. I believe others must have
this problem too.

Jan Crittenden Livingston · May 18th, 2006, 03:44 PM

Hi Sally,

Please contact me off line, looks like you may be close enough that we can work this out and I can see what it is that you are saying that is happening.

Please contact me offline and let's see if we can work out a shuffle and see what is really going on. I have also asked Matt to poke his head in here.

crittendenj at us.panasonic.com

Thanks,

Jan

Matt McEwen · May 18th, 2006, 05:28 PM

Hi Sally,

We are investigating this dropout issue now. If I may, I would like to ask a couple of questions. Please also email me offline at mmcewen at focusinfo.com. Hopefully, we can get to the bottom of this. BTW, did you contact Focus tech support?

Thanks,

Matt McEwen
Focus

Alex Huppenthal · May 18th, 2006, 10:24 PM

Apple just posted an upgrade to FCP to 5.1.1. Has anyone tested with that level? We're considering placing an order shortly for the HVX 200 and hopefully the Firestore. Am interested in the Firestore, since it has Firewire vs. Apple's lame USB 2 implementation.

Sorry I just re-read your post and you say it's before you get to the NLE. I'm also interested in knowing what the resolution is.

Malcolm Jackson · October 20th, 2006, 02:43 PM

I have heard many rumours about firestore problems, and found this thread whilst searching about it. However I also see that this thread is 5 months old, plenty of time for improvements to have taken place.

Matt McEwen and Jan Crittenden Livingston, please give us all an update. Have the instability issues, quirks and technical problems been ironed out of the firestore? or are people still having problems? and if so what are they, and when do you anticipate a fix?

I am considering the panasonic HD cam, and I don't want to deal with the P2 thing, I'm only interested in going straight to disk so its important to me to have fluid trouble free system.

Thanks.

Malcolm

Ned Soltz · October 20th, 2006, 08:29 PM

Since these posts in May, Focus has issued several firmware upgrades to the FS-100 and is currently at Rev 2.0, with major advances to come in the already-announced version 3.0. I consider this to be a stable product with excellent support both from Focus and Panasonic. The drop-out issues were solved very early on. I used a demo unit for some writing about the product; I have since bought one and recommend it to my readers and clients.

Ned Soltz

Allan Barnwell · October 23rd, 2006, 02:43 PM

As a reseller of Panasonic, Focus Enhancements, Apple, and others, I can say that I have not experienced any problems beyond normal with the FS-100. None of our customers have complained of serious problems. Most often, they have needed some help learning to use the product. We also keep the unit in our rental fleet, and it has been positively received. Most complaints boil down to user error. Always reformat the drive after offloading files. Check all the primary settings before use and you should be satisfied with the results.

May 18th, 2006, 12:26 PM	#1
Sally Kingsbury Tourist Join Date: Apr 2006 Location: providence, USA Posts: 3	HVX 200 & Firestore 100 & dropout I have been using the firestore 100 for about 4 days. I have been shooting 720p /24 p . I use FCP 5.0.4 as my NLE - but the dropout problem occurs before I get to the NLE. When I watch the clips on the camera LCD screen and viewfinder I see the intermittent drop-out. So then I transfer the files from the firestore to a folder on a hard drive and then import them to FCP instead directly importing them thru FCP - like people have suggested - still a problem. I sometimes hear a static like sound when the dropout passes by as I watch the clip. I hope Mark McEwan from firestore reads this thread because it is a little difficult to get a response. I believe others must have this problem too.

May 18th, 2006, 03:44 PM	#2
Jan Crittenden Livingston Panasonic Broadcast Join Date: Sep 2002 Location: Secaucus, NJ 07094 Posts: 271	Hi Sally, Please contact me off line, looks like you may be close enough that we can work this out and I can see what it is that you are saying that is happening. Please contact me offline and let's see if we can work out a shuffle and see what is really going on. I have also asked Matt to poke his head in here. crittendenj at us.panasonic.com Thanks, Jan __________________ Jan Crittenden Livingston Panasonic Solutions Company, Product Manager for 3D and Handheld Cameras

May 18th, 2006, 10:24 PM	#4
Alex Huppenthal Regular Crew Join Date: May 2006 Location: Aspen, Colorado Posts: 30	FCP upgraded to 5.1.1 Apple just posted an upgrade to FCP to 5.1.1. Has anyone tested with that level? We're considering placing an order shortly for the HVX 200 and hopefully the Firestore. Am interested in the Firestore, since it has Firewire vs. Apple's lame USB 2 implementation. Sorry I just re-read your post and you say it's before you get to the NLE. I'm also interested in knowing what the resolution is.

October 23rd, 2006, 02:43 PM	#7
Allan Barnwell Sponsor: Omega Broadcast Join Date: Feb 2006 Location: Austin, Texas Posts: 239	Fs-100 As a reseller of Panasonic, Focus Enhancements, Apple, and others, I can say that I have not experienced any problems beyond normal with the FS-100. None of our customers have complained of serious problems. Most often, they have needed some help learning to use the product. We also keep the unit in our rental fleet, and it has been positively received. Most complaints boil down to user error. Always reformat the drive after offloading files. Check all the primary settings before use and you should be satisfied with the results.

May 18th, 2006, 05:28 PM	#3
Matt McEwen Focus Enhancements Join Date: Oct 2003 Location: Campbell, CA. Posts: 508	Hi Sally, We are investigating this dropout issue now. If I may, I would like to ask a couple of questions. Please also email me offline at mmcewen at focusinfo.com. Hopefully, we can get to the bottom of this. BTW, did you contact Focus tech support? Thanks, Matt McEwen Focus

October 20th, 2006, 02:43 PM	#5
Malcolm Jackson Tourist Join Date: Oct 2006 Location: Los Angeles, CA Posts: 3	I have heard many rumours about firestore problems, and found this thread whilst searching about it. However I also see that this thread is 5 months old, plenty of time for improvements to have taken place. Matt McEwen and Jan Crittenden Livingston, please give us all an update. Have the instability issues, quirks and technical problems been ironed out of the firestore? or are people still having problems? and if so what are they, and when do you anticipate a fix? I am considering the panasonic HD cam, and I don't want to deal with the P2 thing, I'm only interested in going straight to disk so its important to me to have fluid trouble free system. Thanks. Malcolm

October 20th, 2006, 08:29 PM	#6
Ned Soltz Major Player Join Date: May 2006 Location: Teaneck, NJ Posts: 659	Since these posts in May, Focus has issued several firmware upgrades to the FS-100 and is currently at Rev 2.0, with major advances to come in the already-announced version 3.0. I consider this to be a stable product with excellent support both from Focus and Panasonic. The drop-out issues were solved very early on. I used a demo unit for some writing about the product; I have since bought one and recommend it to my readers and clients. Ned Soltz