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June 24th, 2008, 02:48 PM
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#1 |
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New Boot
Join Date: Feb 2008
Location: Indiana
Posts: 19
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Question about Panasonic rebate offer
Okay, I've been burned few times on rebate offers (Not from Panasonic so far) so I want to make sure I get this one right. I am about to send in the paper work for the 2K rebate offer on the HPX500. The instructions stipulate and I quote: "...return this completed form, including the serial number label, along with a copy of your dealer's invoice...."
My question is about the "serial number label" part. What label? Are they asking for the serial number off the camera's label? Is there a label on the box like a UPC code the I am to cut off and include with the paper work? What exactly are they asking for. Believe me, I don't want to screw up a 2k rebate hence why I am asking for clarification here. What has been your experience? Thanks William |
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June 24th, 2008, 03:45 PM
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#2 |
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New Boot
Join Date: Feb 2008
Location: Indiana
Posts: 19
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Okay....I sovled it.
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June 25th, 2008, 10:46 AM
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#3 |
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Major Player
Join Date: Mar 2003
Location: San Antonio
Posts: 355
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How?
trying to get one of these cams before the offer ends. |
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June 25th, 2008, 10:54 AM
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#4 |
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Panasonic Broadcast
Join Date: Sep 2002
Location: Secaucus, NJ 07094
Posts: 271
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There is a UPC code on the box that has the serial number on it. Be sure to mail in every thing.
Best, jan
__________________
Jan Crittenden Livingston Panasonic Solutions Company, Product Manager for 3D and Handheld Cameras |
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June 26th, 2008, 08:09 AM
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#6 |
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New Boot
Join Date: Feb 2008
Location: Indiana
Posts: 19
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The problem I had is that there was no sticker on the box that our camera came in. On close examination, there appeared to be something removed from the box but I could not tell what it was. I called the number on the rebate form and Panasonic rebate customer service person (Michelle) said to take a picture of the actual serial number tag on the camera and that should be enough. I documented our conversation and did as she instructed. I have my fingers crossed. The rebate form indicated that it will take 4-6 weeks for processing. We will see.
Now that I am thinking about it. I am wondering if the box was reused? Why would that be the case? I got the camera from B&H Photo. I am going to look to see if the box was actually reused. Now, that would be strange. It would explain why I have a missing sticker. |
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July 22nd, 2008, 01:31 PM
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#7 |
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Major Player
Join Date: Mar 2003
Location: San Antonio
Posts: 355
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Panasonic has extended the rebate, so....
...it's either going great, or poorly.
I got hung up on the registration process at stage 3. The site said they would get back to me in an email after they verify ship date and sale date of my specific camera. That was 3 days ago. Anyone have info/experience to share about the length of the registration process or this particular hang up? |
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August 8th, 2008, 06:36 PM
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#9 |
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Panasonic Broadcast
Join Date: Sep 2002
Location: Secaucus, NJ 07094
Posts: 271
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Hey, it does occur that sometimes boxes do get switched at the dealership. Make sure that the serial number on the UPC label matches your camera. If not, take a digital picture and send that in with a printout of this thread.
Best, Jan
__________________
Jan Crittenden Livingston Panasonic Solutions Company, Product Manager for 3D and Handheld Cameras |
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