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Panasonic LUMIX S / G / GF / GH / GX Series
4K and AVCHD on a Full Frame or Micro Four Thirds system with interchangeable lenses.

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Old February 10th, 2011, 11:22 AM   #1
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Camera won't upload anything to computer

Okay, out of the blue my camera won't upload anything to my computer. On connection via USB PHOTOfunSTUDIO opens and I get a warning that says, "Cannot find supported DCIM-format still pictures or AVCHD content". It's not the software, either, because when I browse the files in Explorer none of the video I've taken is there. However, the video is on the camera, because I can go into play mode and watch them. What's going on?!

*edit, okay this is weird, I found the footage in Explorer. It's in PRIVATE>AVCHD>BDMV>STREAM That makes no sense, it used to show up in DCIM

Anyone know what happened?
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Old February 10th, 2011, 11:29 AM   #2
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Can't you use a card reader? If your video is AVCHD I don't believe you can download those files via usb, but I might be wrong.

At any rate if they are on the card, a card reader should work until you figure out what is going on.
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Old February 10th, 2011, 11:35 AM   #3
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Jeff, I don't have a card reader. Up until now I've been using the supplied usb cable to upload my video with no problems.
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Old February 10th, 2011, 11:44 AM   #4
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Bummer. But no need to panic. If you can't figure this out, go buy a card reader, they are REALLY inexpensive, under $20, I eleive.

Wish I could be of more help, but I don't even have my camera yet, so I can't test. Have you checked the manual?

Got page 164, 165, it mentions USB connection, but says something about "For other than AVCHD".

If you've done it before, that is a mystery.
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Old February 10th, 2011, 01:29 PM   #5
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Motion jpeg footage is stored in the DCIM folder.

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Old February 10th, 2011, 02:09 PM   #6
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Thread title changed from "Help!!" to "Camera won't upload anything to computer."

Please avoid ambiguous thread titles.

Card reader is definitely the way to go...
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Old February 10th, 2011, 03:57 PM   #7
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Patrick, just checking, are you using an inexpensive svchd card?
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