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Panasonic HC Series Camcorders
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Old March 1st, 2020, 05:40 PM   #1
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Panasonic purchase.

Just a quick word of advice to anyone who is not aware. I was searching the internet for the best price on an HC-X1E and I stumbled on a Panasonic workshop in the UK that sells "used" camcorders. I contacted them and they told me all equipment they sell will be less than 28 days old and may be a customer return or a minor repair while new, but everything has a full 1 year Panasonic warranty. I bought the cam from them for £1,000 below the list price. It arrived in the original packaging with all accessories, and the cam looks brand new. Not even a scratch on the tripod mount.

Thought I would share this as it is probably not the first place buyers would check.
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Old March 2nd, 2020, 05:59 AM   #2
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Re: Panasonic purchase.

Who are they?
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Old March 2nd, 2020, 10:51 AM   #3
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Re: Panasonic purchase.

The invoice states PANASONIC OFFICIAL EBAY STORE. The address is Hollinwood Works, Manchester Rd, Oldham OL9 7AA. I would imagine it is a separate company but all their communications are printed with the Panasonic logo. I think they are also the Panasonic workshop for the UK.
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Old March 2nd, 2020, 04:00 PM   #4
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Re: Panasonic purchase.

I think that’s servicecare. They’re a Panasonic authorised service agent who take returns from big online firms and sell them as cut price items.
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Old March 12th, 2020, 02:47 AM   #5
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Re: Panasonic purchase.

Hi, thanks for that info, can you provide a link?
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Old March 12th, 2020, 03:07 AM   #6
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Re: Panasonic purchase.

I thought NI had Google?

add co.uk to servicecare and up they come ..................
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Old March 12th, 2020, 03:55 AM   #7
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Re: Panasonic purchase.

When I asked them who they were, they stated their full company is Panasonic Outlet. I persevered and asked if they were actually owned by Panasonic but she just repeated they were Panasonic Outlet.
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Old March 12th, 2020, 04:18 AM   #8
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Re: Panasonic purchase.

Quote:
Originally Posted by Paul R Johnson View Post
I thought NI had Google?

add co.uk to servicecare and up they come ..................
You thought right.
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Old March 12th, 2020, 04:19 AM   #9
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Re: Panasonic purchase.

Quote:
Originally Posted by Syd Hutchinson View Post
When I asked them who they were, they stated their full company is Panasonic Outlet. I persevered and asked if they were actually owned by Panasonic but she just repeated they were Panasonic Outlet.
Thank you Syd.
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Old March 12th, 2020, 06:44 AM   #10
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Re: Panasonic purchase.

They are NOT owned by Panasonic. Their full title is
SERVICECARE SUPPORT SERVICES LIMITED
Company number 03024924

Their full accounts are available.
https://beta.companieshouse.gov.uk/c...pdf&download=0

Syd - Why do you think they're owned by Panasonic - as far as I can see they're just an authorised agent like many others.

The above info is easy to find.
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