Panasonic Repair Center at DVinfo.net

Steve Loeffler · October 12th, 2016, 05:24 PM

Hello All, we have a Panasonic AG-HMC80 shoulder mount HD camcorder with 1100 hrs. on it that needs a good checkup and cleaning. The zoom motor is starting to stick at the worst times after sitting in one position for even a few minutes. It's been a faithful cam we use for our church and has never failed us. I'd like to get a little more time out of it before having to purchase a replacement.

Can anyone recommend a shop you've had good luck with that could give this a good checkup and cleaning? I'm on the US right coast in NC but will ship it cross country, if needed.

Best,
Steve

Chris Hurd · October 12th, 2016, 06:02 PM

Checking with my contacts at Panasonic. Should have an answer for you in the morning.

Chris Hurd · October 13th, 2016, 02:54 PM

Steve, passing this info to you from my contact at Panasonic:

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If this HMC80 is out of warranty, the customer should send his camcorder to our service center in Harrison, NJ. Our service manager will supply him with an estimate before doing any work. The customer should include his return address, contact info (phone # & email address) and description of issue. The address of our service center is:

Att. Prakash Mistry
Panasonic Service Center.
600 Guyon Dr.
Harrison NJ 07029

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Hope this helps!

Steve Loeffler · October 13th, 2016, 07:42 PM

Thanks very much, Chris. This really helps.

Regards,
Steve

October 12th, 2016, 05:24 PM	#1
Steve Loeffler Regular Crew Join Date: Mar 2006 Location: Concord, NC Posts: 39	Panasonic Repair Center Hello All, we have a Panasonic AG-HMC80 shoulder mount HD camcorder with 1100 hrs. on it that needs a good checkup and cleaning. The zoom motor is starting to stick at the worst times after sitting in one position for even a few minutes. It's been a faithful cam we use for our church and has never failed us. I'd like to get a little more time out of it before having to purchase a replacement. Can anyone recommend a shop you've had good luck with that could give this a good checkup and cleaning? I'm on the US right coast in NC but will ship it cross country, if needed. Best, Steve

October 12th, 2016, 06:02 PM	#2
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Re: Panasonic Repair Center Checking with my contacts at Panasonic. Should have an answer for you in the morning. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

October 13th, 2016, 02:54 PM	#3
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,368 Images: 513	Re: Panasonic Repair Center Steve, passing this info to you from my contact at Panasonic: ------------ If this HMC80 is out of warranty, the customer should send his camcorder to our service center in Harrison, NJ. Our service manager will supply him with an estimate before doing any work. The customer should include his return address, contact info (phone # & email address) and description of issue. The address of our service center is: Att. Prakash Mistry Panasonic Service Center. 600 Guyon Dr. Harrison NJ 07029 ------------ Hope this helps! __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

October 13th, 2016, 07:42 PM	#4
Steve Loeffler Regular Crew Join Date: Mar 2006 Location: Concord, NC Posts: 39	Re: Panasonic Repair Center Thanks very much, Chris. This really helps. Regards, Steve