TM900 Audio dropout at DVinfo.net

Erik Bennett · November 14th, 2013, 02:20 AM

I've used a TM900 for about 2 years and on a few occasions (less than a handful), in my video editor I've come across scenes with no audio. Nothing special about the scenes and they had the same settings as adjacent scenes which had their audio.
The first was a concert situation (which was a bit embarrassing) another just a street scene.

Has anyone encountered this problem?.

Andy Wilkinson · November 14th, 2013, 11:09 AM

Hi Erik,

Since no one has responded yet I'll just chip in and say I have not had this issue with my TM900 (so far, fingers crossed). It does seem odd - and no doubt it is very frustrating for you that this is happening.

I know it's always difficult to track down faults like this. I'm wondering if it's a software thing (NLE on your computer or maybe in the camera) or a physical loss of connection (loose soldered joint within the cam's audio circuit somewhere perhaps).

Was this with a plugged in mic or using the in-built TM900 mics?

Erik Bennett · November 14th, 2013, 08:24 PM

I was using the internal camera mics and the problem was definitely on the camera (not the NLE).

Actually, it has only happened twice - in probably about 100 hours of shooting. But the 2nd occurrence was recently and I am hoping it doesn't start to happen more often.

Like you, I was thinking it might be an intermittent joint, but if so it's very intermittent.
It is very definite, ie, there is absolutely no sound. If it was a bad joint, you'd think you'd hear distorted sound a bit.
It might be a software glitch. Weird things can happen with unusual combinations of options. Problem is the shots were just normal shots , same all the others.

November 14th, 2013, 02:20 AM	#1
Erik Bennett New Boot Join Date: Aug 2012 Location: Sydney Australia Posts: 5	TM900 Audio dropout I've used a TM900 for about 2 years and on a few occasions (less than a handful), in my video editor I've come across scenes with no audio. Nothing special about the scenes and they had the same settings as adjacent scenes which had their audio. The first was a concert situation (which was a bit embarrassing) another just a street scene. Has anyone encountered this problem?.

November 14th, 2013, 11:09 AM	#2
Andy Wilkinson Inner Circle Join Date: Sep 2007 Location: Cambridge UK Posts: 2,853	Re: TM900 Audio dropout Hi Erik, Since no one has responded yet I'll just chip in and say I have not had this issue with my TM900 (so far, fingers crossed). It does seem odd - and no doubt it is very frustrating for you that this is happening. I know it's always difficult to track down faults like this. I'm wondering if it's a software thing (NLE on your computer or maybe in the camera) or a physical loss of connection (loose soldered joint within the cam's audio circuit somewhere perhaps). Was this with a plugged in mic or using the in-built TM900 mics? __________________ Andy K Wilkinson - https://www.shootingimage.co.uk Cambridge (UK) Corporate Video Production

November 14th, 2013, 08:24 PM	#3
Erik Bennett New Boot Join Date: Aug 2012 Location: Sydney Australia Posts: 5	Re: TM900 Audio dropout I was using the internal camera mics and the problem was definitely on the camera (not the NLE). Actually, it has only happened twice - in probably about 100 hours of shooting. But the 2nd occurrence was recently and I am hoping it doesn't start to happen more often. Like you, I was thinking it might be an intermittent joint, but if so it's very intermittent. It is very definite, ie, there is absolutely no sound. If it was a bad joint, you'd think you'd hear distorted sound a bit. It might be a software glitch. Weird things can happen with unusual combinations of options. Problem is the shots were just normal shots , same all the others.