UPDATED - DVX100AP Shipment halt is not true just a rumor

Bryan Roberts · February 15th, 2004, 11:43 AM

Chris - that's why this site has earned my loyalty over the past year. Real names, respect for each other, and barring a few rumors, real answers all with strict upkeep to keep out the crap. Hats off to you!

Stefan Scherperel · February 15th, 2004, 02:13 PM

For anyone who is trying to download my test movie, sorry I had to take it down. Being a 50meg file and having been downloaded about 60 times, I figure anyone that really wants to have seen it, has seen it by now. thanks for looking and sorry to anyone that did not get a chance to view it.

Peter Nguyen, MD · February 16th, 2004, 04:02 AM

Recall- Fact or fiction?

I emailed Panasonic tech support about the rumor. I hope to get a reply and will post it if I do get one :)

Stefan Scherperel · February 16th, 2004, 04:20 AM

Well, there is a test that you can do to see if what kevin was saying is true or not. If all of the dvx's are being shipped back to Panasonic, then nobody would have them, right? Try a store like B&H or another reputable Panasonic dealer and order one. If they are in stock then either B&H isn't complying with Panasonic's recall, or there is no recall. You really can't go wrong if you were going to order one in the first place. I really think it is more likely that Kevin just got a bad cam as I have had absolutely no problems with mine and have heard the same from many other people.

Jan Crittenden Livingston · February 16th, 2004, 11:41 AM

<<<-- Originally posted by Kevin Peer : This is getting very strange..

All I can say is that when I spoke with Ted Castillo who is supposedly the west coast tech rep for Panasonic yesterday, he said there was indeed a quality control issue with the DVX100A but that he had not been told yet what it was. As for the dealer that I got the camera from who originally told me about the freeze on shipments and having to send back unsold units, I've asked him for more info.

Someone's not being straight, but I don't know who. -->>>

Kevin, your dealer is not an authorized dealer and thus has no direct line to Panasonic for all of his inside information, he has none. Ted only reported that we were doing a QC check. We do that sometimes. We normally do a 100% QC on the DVCPRO50 product and occasionally we do a DV product. The DVX100A's number came up. That is all.

I hope this helps,

Jan

Ken Tanaka · February 16th, 2004, 11:50 AM

Thank you for clearing that remaining bit of mystery for us, Jan.

With that, I'll close this thread as it seems that the underlying matter is now resolved.

February 16th, 2004, 04:02 AM	#48
Peter Nguyen, MD New Boot Join Date: Jan 2004 Location: USA Posts: 14	Recall- Fact or fiction? I emailed Panasonic tech support about the rumor. I hope to get a reply and will post it if I do get one :) __________________ Peter

February 16th, 2004, 11:41 AM	#50
Jan Crittenden Livingston Panasonic Broadcast Join Date: Sep 2002 Location: Secaucus, NJ 07094 Posts: 271	<<<-- Originally posted by Kevin Peer : This is getting very strange.. All I can say is that when I spoke with Ted Castillo who is supposedly the west coast tech rep for Panasonic yesterday, he said there was indeed a quality control issue with the DVX100A but that he had not been told yet what it was. As for the dealer that I got the camera from who originally told me about the freeze on shipments and having to send back unsold units, I've asked him for more info. Someone's not being straight, but I don't know who. -->>> Kevin, your dealer is not an authorized dealer and thus has no direct line to Panasonic for all of his inside information, he has none. Ted only reported that we were doing a QC check. We do that sometimes. We normally do a 100% QC on the DVCPRO50 product and occasionally we do a DV product. The DVX100A's number came up. That is all. I hope this helps, Jan __________________ Jan Crittenden Livingston Panasonic Solutions Company, Product Manager for 3D and Handheld Cameras

February 16th, 2004, 11:50 AM	#51
Ken Tanaka Retired DV Info Net Almunus Join Date: Dec 2001 Location: Chicago, IL Posts: 6,943	Thank you for clearing that remaining bit of mystery for us, Jan. With that, I'll close this thread as it seems that the underlying matter is now resolved. __________________ Lady X Films: A lady with a boring wardrobe...and a global mission. Hey, you don't have enough stuff! Buy with confidence from our sponsors. Hand-picked as the best in the business...Really! See some of my work one frame at a time: www.KenTanaka.com

February 15th, 2004, 11:43 AM	#46
Bryan Roberts Major Player Join Date: Dec 2002 Location: Los Angeles, CA Posts: 436	Chris - that's why this site has earned my loyalty over the past year. Real names, respect for each other, and barring a few rumors, real answers all with strict upkeep to keep out the crap. Hats off to you!

February 15th, 2004, 02:13 PM	#47
Stefan Scherperel Major Player Join Date: Dec 2003 Location: Seattle WA Posts: 209	For anyone who is trying to download my test movie, sorry I had to take it down. Being a 50meg file and having been downloaded about 60 times, I figure anyone that really wants to have seen it, has seen it by now. thanks for looking and sorry to anyone that did not get a chance to view it.

February 16th, 2004, 04:20 AM	#49
Stefan Scherperel Major Player Join Date: Dec 2003 Location: Seattle WA Posts: 209	Well, there is a test that you can do to see if what kevin was saying is true or not. If all of the dvx's are being shipped back to Panasonic, then nobody would have them, right? Try a store like B&H or another reputable Panasonic dealer and order one. If they are in stock then either B&H isn't complying with Panasonic's recall, or there is no recall. You really can't go wrong if you were going to order one in the first place. I really think it is more likely that Kevin just got a bad cam as I have had absolutely no problems with mine and have heard the same from many other people.